Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$168K - $231K *

Champion solution innovation for health plans, driving lifecycle management, pricing, and market strategies while collaborating with cross-functional teams to enhance customer satisfaction and operati...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Healthcare

$210K - $225K *

Empower innovation in healthcare by defining product strategies for clinical data integration. Drive partnerships and develop reusable solutions that enhance interoperability and patient outcomes in a...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$94K - $150K *

Take ownership of complex CRM and loyalty programs, driving cross-functional initiatives that enhance customer experiences and deliver impactful results for high-profile clients in a collaborative age...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Business Services

$165K - $195K *

Lead strategic healthcare sales efforts by developing client relationships, identifying growth opportunities, and executing comprehensive account strategies. Drive revenue growth within Medicare Advan...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Innovate government product solutions by connecting customer needs with technical teams. Drive strategy and ownership in a collaborative environment, ensuring delivery aligns with insights and metrics...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$150K - $180K *

Unlock potential by joining a dynamic team where you’ll drive strategic sales, develop key relationships, and influence go-to-market strategies for a rapidly evolving payments landscape, making signif...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$150K - $180K *

Empower consumer insights to drive product and marketing strategies. Combine research rigor with creativity to build a modern insights capability that enhances decision-making across teams and maximiz...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$176K - $230K *

Shape the future of content marketing by leading a high-impact team focused on strategy, execution, and performance across digital channels. Drive measurable results in brand authority, engagement, an...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$140K - $170K *

Join a team that's focused on optimizing marketing operations through technology, data, and process excellence. You'll lead initiatives to enhance automation, reporting, and campaign execution, drivin...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$130K - $150K *

Empower our revenue teams as you lead strategic enablement initiatives. You will craft onboarding and continuous learning programs, ensuring our SDRs and Customer Growth Managers excel in a collaborat...

US-AnywhereRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $160K *

Optimize event strategy and execution across diverse functions, ensuring financial performance, operational excellence, and exceptional attendee experiences while leading a collaborative team to drive...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$219K - $351K *

Join us to lead and transform a pivotal partner technical management organization. Drive practice creation, foster self-sufficiency among partners, and spearhead innovative initiatives for a competiti...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$170K - $210K *

Optimize marketing strategy to elevate our presence in healthcare AI. Lead cross-functional initiatives to generate impactful content, drive revenue growth, and establish Qualified Health as the trust...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Grow enterprise relationships by leading post-sale success and driving outcomes for major accounts, enhancing onboarding, renewals, and multi-location expansions with a strategic, collaborative approa...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$160K - $200K *

Lead the charge in building a high-velocity marketing engine driving demand generation, pipeline growth, and comprehensive marketing performance to support aggressive market expansion and achieve 30%...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$152K - $219K *

Unlock strategic growth by overseeing partnerships in the Technology ecosystem. Drive revenue acceleration and joint solution development while collaborating cross-functionally to enhance market prese...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$190K - $257K *

Empower the growth and success of technology partnerships by driving innovative strategies, fostering cross-functional collaboration, and enhancing joint solutions to expand Anaplan's market presence...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $235K *

Transform your career by leading global technology sourcing strategies and negotiations. Manage cross-functional teams to ensure effective supplier management, cost optimization, and strategic alignme...

US-AnywhereRemote

3 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$180K - $220K *

Join our team to lead and innovate the Customer Experience strategy, driving exceptional outcomes across a diverse customer portfolio while aligning with cross-functional leaders to enhance service co...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Business Services

$93K - $126K *

Drive success by owning the renewal cycle for strategic customers, ensuring value realization and revenue growth through effective negotiation and collaboration with cross-functional teams...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$100K - $120K *

Help us drive retention and revenue by managing the full renewal cycle for strategic accounts. Leverage your negotiation skills and customer insights to protect and expand our recurring revenue while...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$93K - $126K *

Unlock potential by managing the complete renewal cycle for key accounts. Collaborate with cross-functional teams to drive value, protect revenue, and enhance customer relationships, ensuring seamless...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$110K - $130K *

Advance our product marketing efforts by shaping messaging, mentoring teams, and driving go-to-market strategies. Collaborate cross-functionally to support sales and enhance product positioning across...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$160K - $200K *

Transform enterprise growth by driving strategic initiatives, identifying new business opportunities in healthcare, and building executive relationships to enhance market presence and revenue expansio...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Unlock potential by leading client teams to drive retention and growth. Collaborate cross-functionally to shape strategic market positioning and nurture executive relationships, all while cultivating...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.