Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$125K - $150K *

Join a team that drives innovative content solutions for healthcare education, enhancing learning experiences by developing and managing cutting-edge content platforms that support accredited educatio...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$118K - $196K *

Lead the charge in data transformation by overseeing project managers, ensuring agile delivery, and fostering collaboration with product teams. Drive initiatives that enhance enterprise data architect...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the strategy and execution of impactful product marketing initiatives, ensuring a seamless experience for users while collaborating with cross-functional teams to shape an innovative healthcare p...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$155K - $175K *

Transform the healthcare landscape by leading product scaling initiatives that enhance brain health solutions. Collaborate across teams to optimize workflows and deliver impactful insights, driving en...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$175K - $210K *

Champion organizational excellence by leading HR Business Partnerships to align workforce and business strategies, driving measurable impacts that enhance talent development and transformative initiat...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$150K - $180K *

Help us drive innovative product strategies in patient services, focusing on access, adherence, and affordability. Lead cross-functional teams to translate business needs into impactful technology sol...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Healthcare

$125K - $150K *

Lead the charge in behavioral health network engagement by driving adoption through a focused team. Empower providers and streamline operations using AI to enhance relationships and ensure effective i...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$111K - $201K *

Empower your career by driving innovative digital marketing strategies that enhance customer engagement and retention. Manage cross-functional initiatives and leverage analytics to optimize campaigns...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$140K - $185K *

Empower business decisions through insightful data analysis and reporting. Drive operational excellence by collaborating with cross-functional teams to deliver impactful analytics solutions, enhancing...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Unlock market potential by shaping product narratives and strategies. Collaborate with product, sales, and engineering teams to drive successful launches, extensive positioning, and impactful content...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$140K - $230K *

Join us to drive product enablement by crafting compelling value narratives, aligning product capabilities with customer needs, and collaborating with cross-functional teams to enhance go-to-market st...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $108K *

Join a dynamic team to lead and manage client fundraising strategies, ensuring execution excellence and strong relationships. Oversee a dedicated team and drive innovative solutions for outstanding cl...

US-AnywhereRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$130K - $140K *

Champion the creation of a dynamic sales enablement function, collaborating with sales leaders to enhance training and support while directly impacting revenue outcomes and contributing to organizatio...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Business Services

$119K - $186K *

Manage a critical workstream within a transformation program, driving execution, coordination, and delivery. Collaborate with cross-functional leaders and ensure alignment with strategic objectives wh...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$180K - $200K *

Drive impactful research initiatives by leading strategic client engagements, overseeing complex study designs, and mentoring project teams to deliver high-quality outcomes in patient-centered researc...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$95K - $115K *

Optimize client engagement and product utilization by leveraging insights and analytics to enhance adoption and retention in the legal sector, transforming customer experiences into long-term partners...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$283K - $425K *

Transform enterprise sales dynamics by driving growth through strategic account management, leveraging AI insights to enhance relationships and optimize revenue across diverse market segments...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$148K - $274K *

Join a team that's redefining business processes by leading large-scale initiatives, driving impactful improvements, and ensuring effective collaboration across functions to achieve strategic objectiv...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $150K *

Empower operational excellence by providing strategic leadership across multiple functions. Drive initiatives to ensure compliance, optimize workflows, and execute mission-critical programs while coll...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$81K - $157K *

Unlock potential by leading full-cycle recruitment strategies for Products/Engineering and Administrative teams, influencing hiring leaders, and guiding a consistent, engaging candidate experience in...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Technical Services

$166K - $216K *

Optimize global shared services operations by leading strategic HR & Finance initiatives, ensuring service excellence across various delivery processes. Champion continuous improvement and collaborati...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$70K - $120K *

Accelerate client success by managing relationships, driving growth, and leading performance reviews. Collaborate cross-departmentally to meet client needs and achieve revenue targets within a dynamic...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$95K - $115K *

Champion client success through effective management and oversight of Medical Information services. Collaborate with healthcare professionals to provide timely, evidence-based information, ensuring ad...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$180K - $220K *

Join a dynamic team to architect a winning go-to-market strategy that aligns Sales, Marketing, and Product. Lead GTM efforts, enhance revenue growth, and cultivate customer engagement in a fast-paced...

US-AnywhereRemote

Yesterday

  •   11 - 15 years exp.  •   Enterprise Technology

$199K - $279K *

Transform customer operations by leading global vendor strategies, enhancing service delivery, and driving operational excellence in a fast-paced fintech environment. Collaborate cross-functionally to...

US-AnywhereRemote

4 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.