Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$163K - $272K *

Accelerate progress at a leading enterprise by shaping high-performing pre-sales teams, enhancing technical sales strategies, and translating complex solutions into compelling business value for clien...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$172K - $258K *

Shape a robust Oracle Cloud Financials strategy by leading ERP implementations and ensuring operational excellence. Collaborate across finance and technology to drive compliance, data integrity, and s...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$80K - $120K *

Lead the charge in strategic renewal management, enhancing customer satisfaction and driving account growth. Collaborate with teams to execute negotiation strategies, ensuring retention and maximizing...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $180K *

Transform the patient experience by driving sales strategies, managing enterprise relationships, and closing complex deals. Elevate healthcare access through innovative AI technology while shaping a c...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Healthcare

$150K - $200K *

Lead as a hands-on technology leader, driving Azure strategy, reliability, and performance while managing cross-functional teams to enhance internal developer platforms and foster an agile, product-or...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$71K - $89K *

Join a team that's driving growth through strategic account management and multi-suite sales innovation, focusing on K-12 education sectors to maximize client value and retention...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$143K - $177K *

Transform organizational potential by leading a dynamic team of Program Managers to deliver complex technology programs and strategic initiatives that enhance operations and support national growth in...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $170K *

Shape the future of customer engagement through systemic enhancements. Drive measurable outcomes in onboarding, retention, and support deflection within a high-impact Center of Excellence using Pendo...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$249K - $304K *

Lead strategic HR technology initiatives globally, managing Workday governance, enhancing user support, and driving process improvements to align with business needs while ensuring data integrity acro...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$175K - $229K *

Unlock potential by building and executing a dynamic partner ecosystem strategy that drives growth across AI infrastructure and cloud platforms. Collaborate with cross-functional teams to enhance mark...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $180K *

Transform product management with a focus on compliance and scalability. Drive vision, align cross-functional teams, and lead a high-performing group to deliver innovative solutions that strengthen op...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$145K - $220K *

Lead the charge in scaling a high-performing Sales Engineering team, driving strategic initiatives and fostering customer success. Harness technical expertise and leadership to optimize collaboration...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $120K *

Champion healthcare partnerships by driving growth through innovative workforce solutions and executive relationships. Play a vital role in addressing workforce challenges and enhancing talent pipelin...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$117K - $232K *

Shape the future of B2B sales engagements by partnering with C-suite executives, leveraging strategic insights to drive transformational programs, quantify outcomes, and enhance commercial success in...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$175K - $225K *

Lead national strategies to engage large healthcare systems, fostering executive relationships that drive adoption of innovative solutions. Oversee complex sales cycles, expanding contracts and foster...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Healthcare

$200K *

Contribute to building a transformative partnership engine, defining strategy and driving scalable revenue through channel, carrier, and ecosystem partnerships, while shaping the organization’s sales...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $150K *

Transform sales success by leading a team of Account Executives to exceed targets while fostering a high-performance culture. Collaborate cross-functionally to drive exceptional customer experiences a...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$115K - $185K *

Inspire and lead content strategy and thought leadership initiatives to elevate brand visibility and audience engagement. Collaborate with executives and experts to craft compelling narratives that dr...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$130K - $148K *

Advance your career by driving a high-impact content strategy that enhances thought leadership and audience engagement, while collaborating with executives and experts to shape impactful narratives th...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Media

$225K - $300K *

Join a team that's committed to enhancing client performance through strategic collaboration, driving impactful revenue cycle transformations, and delivering innovative operational solutions across he...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $150K *

Drive the implementation and management of dynamic Professional Services teams, ensuring exceptional delivery and client satisfaction while championing innovation and operational excellence across cro...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Transform customer engagement by leading a high-performance support team, optimizing operations and workflows, enhancing data-driven decision-making, and improving service levels across various channe...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$167K - $209K *

Lead EHR integration strategy and client services to enhance healthcare delivery. Oversee implementations, ensure high-quality service, manage a large team, and collaborate across departments to drive...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$130K - $180K *

Lead the charge in strategic implementation services, optimizing operations and fostering client-centric delivery to enhance customer outcomes and drive revenue growth in a fast-paced environment...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$90K - $120K *

Transform our direct-to-consumer patient acquisition engine by designing innovative marketing strategies. Partner with growth leaders to drive enrollments through testing, analytics, and influencer co...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.