Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.

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$175K - $200K *

Deliver impactful marketing strategies that resonate with institutional investors. Lead go-to-market initiatives, define ace positioning, and synthesize market insights, collaborating with diverse tea...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$157K - $175K *

Partner with us to shape bold commercial strategies that elevate complex deal execution and drive growth across strategic accounts, fostering cross-functional collaboration and customer-centric soluti...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$138K - $231K *

Lead the charge in driving sales of clinical documentation solutions in healthcare, focusing on Gastroenterology. Manage customer relationships, execute sales strategies, and achieve targets while fos...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$200K - $240K *

Join a leading team driving innovation and growth in defense solutions. As a Senior Capture Manager, you'll lead strategic initiatives, engage stakeholders, and shape winning proposals to secure oppor...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$110K - $135K *

Inspire customer success through exceptional account management, ensuring adoption, growth, and renewal for complex enterprise environments. Drive measurable outcomes and advocate for clients througho...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$171K - $273K *

Partner with us to drive enterprise transformation as you guide customers through strategic engagements, ensuring alignment between their business goals and Salesforce solutions for optimal success an...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$81K - $131K *

Unlock potential by leading patient access operations to ensure accurate intakes, manage workflows, and resolve access barriers while driving performance improvements and staff development across cros...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$172K - $200K *

Join a team that's at the forefront of product innovation, driving impactful solutions in healthcare. Use your strategic thinking, AI fluency, and collaborative skills to enhance our product offerings...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $180K *

Advance your career by leading innovative product strategies, focusing on AI solutions and team alignment. Collaborate with diverse stakeholders and drive initiatives that tackle systemic challenges i...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $180K *

Lead partner growth initiatives, driving sales success across territories and fostering strong partner relationships through effective collaboration and scalable sales strategies...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$226K - $335K *

Shape organizational success by leading transformative initiatives that enhance leadership development, drive employee engagement, and align talent strategies with business goals across the Engineerin...

US-AnywhereRemote

4 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$199K - $279K *

Make your mark at a transformative organization by driving change, enhancing leadership development, and improving workforce experience while collaborating with senior leaders to align talent strategi...

US-AnywhereRemote

4 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

$120K - $150K *

Transform partnerships into revenue by leading complex go-to-market strategies. Collaborate cross-functionally to build and manage commercial agreements, drive innovation, and enhance client retention...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Lead the charge in enhancing client cybersecurity and NERC compliance solutions. Drive business development and project execution while mentoring team members to ensure quality outcomes across Canada...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$130K - $180K *

Shape the future of demand generation by orchestrating integrated campaigns that drive pipeline growth and revenue. Collaborate across teams to leverage AI for impactful marketing strategies that enga...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$96K - $120K *

Join a team that's driving brand innovation by creating full-funnel consumer experiences. Lead cross-functional teams and strategic client partnerships to unlock growth opportunities beyond traditiona...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$120K - $180K *

The Senior Client Director, Sales at Redapt Inc. is responsible for driving enterprise sales growth by managing opportunities through the entire sales cycle and collaborating with internal teams. This...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$95K - $160K *

Take ownership of driving sales growth by building relationships, negotiating contracts, and closing deals with prospective clients. Engage multiple stakeholders and apply strategic sales techniques t...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$153K - $249K *

Lead strategic sales and service initiatives to drive customer retention and revenue growth while overseeing operations and managing high-performance teams in a dynamic, remote work environment...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Unlock insights and drive decision-making by analyzing complex automotive data. Collaborate with OEM clients, enhancing vehicle quality and customer satisfaction through expert analytics and predictiv...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $100K *

Shape the future of account management through strategic growth and retention, leveraging advanced CRM and cross-functional collaboration to drive exceptional client outcomes in a complex SaaS environ...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Transportation

$84K - $105K *

Optimize the digital experience across Care Centers, ensuring efficient web operations and executing online scheduling strategies while collaborating with IT and market teams to enhance patient engage...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $160K *

Champion product innovation by leading cross-functional teams to define, develop, and deliver high-impact solutions in a dynamic AI-driven environment, while ensuring regulatory compliance and stakeho...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$131K - $196K *

Join us to drive new customer growth by managing strategic sales cycles, building relationships, and collaborating with internal teams. Your expertise will help forge solutions that deliver lasting va...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Healthcare

$135K - $153K *

Engage with key stakeholders to drive customer success for Aerospace, Defense, and Government accounts. Leverage product expertise, manage multiple accounts, and enhance user adoption to realize measu...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.