Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$150K - $180K *

Shape the future of brand strategy with this influential role, driving segment growth and unifying cross-functional teams to deliver actionable plans that enhance brand performance and business result...

US-AnywhereRemote

1 month ago

  •   11 - 15 years exp.  •   Retail & Consumer Goods

$185K - $344K *

Drive strategic data priorities into measurable outcomes while overseeing governance, resource planning, and delivery excellence across the Data Management Office. Collaborate with senior leaders to e...

US-AnywhereRemote

4 weeks ago

  •   11 - 15 years exp.  •   Business Services

$104K - $160K *

Develop and drive comprehensive sales enablement strategies for SAT Suite products, fostering alignment between sales and marketing teams to enhance engagement and effectiveness in competitive K-12 ma...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$193K - $367K *

Elevate business development efforts by executing strategic sales plans, fostering key client relationships, and leading cross-functional teams to drive growth and innovative solutions in the biopharm...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$250K - $300K *

Join a dynamic team leading financial strategy for growth-stage Consumer companies. You will drive practice expansion, oversee embedded teams, and serve as a CFO-level advisor with a focus on scaling...

US-AnywhereRemote

4 weeks ago

  •   11 - 15 years exp.  •   Business Services

$160K - $200K *

Drive growth by cultivating strategic relationships with C-level Retail leaders, creating innovative business solutions, and ensuring client satisfaction while maintaining a consistent pipeline of opp...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$120K - $150K *

Lead the development of innovative customer experience strategies that enhance post-sale journeys, drive revenue retention, and foster customer engagement throughout the lifecycle...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Business Services

$175K - $237K *

Discover a transformative role where you will lead and scale Process Intelligence initiatives, driving enterprise-wide process optimization and value realization through data analytics and cross-funct...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Develop strategic relationships with complex MSP partners, driving adoption and expansion initiatives. Utilize data to create impactful joint business plans while mentoring junior team members to fost...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$128K - $177K *

Elevate your career by leading a dynamic team focused on enhancing borrower success. Oversee multi-channel operations, improve compliance, and optimize customer experiences, driving performance in a f...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$201K - $251K *

Transform distribution operations by optimizing strategies for commercialization. Collaborate across functions to ensure regulatory compliance and excellence in daily execution while driving continuou...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$160K - $175K *

Transform customer engagement through lifecycle marketing strategies. Shape the journey for prospects and owners alike, ensuring communication excellence and data-driven decision-making as an integral...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $300K *

Join a team that's driving innovation in event production for Fortune 5000 companies. You will lead aggressive business development efforts, building relationships and securing multi-million dollar pr...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$203K - $305K *

Lead and motivate a Solutions Engineering team, driving strategic growth and customer adoption through innovative presales solutions and collaboration with internal stakeholders, all while fostering a...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $150K *

Join a team that's driving client success in real world data solutions by managing key relationships, ensuring value realization, and identifying growth opportunities for enhanced account performance...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Empower clients by driving adoption of innovative solutions, enhancing their value through proactive support, and transforming partnerships into long-term successes within a dynamic legal industry env...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$160K - $287K *

Lead the charge in actuarial excellence by building high-performing teams, developing innovative pricing strategies, and managing complex insurance portfolios to drive profitability and enhance market...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $150K *

Grow your career with an impactful leadership role overseeing a Security Operations Center, ensuring excellent technical support and team performance while driving client satisfaction and operational...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$135K - $160K *

Lead analytics initiatives for merchant self-service and BNPL performance; manage analysts, implement data solutions, and collaborate with cross-functional teams to drive insights and improve loan app...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$220K - $300K *

Join us to lead transformative utility implementations through a collaborative approach, engaging with C-suite executives and managing complex project deliveries across a dedicated internal and extern...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$150K - $180K *

Accelerate progress at new logo acquisition in enterprise accounts, driving revenue growth while fostering strategic relationships. Leverage deep industry knowledge to engage decision-makers and promo...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$175K - $210K *

Lead the charge in driving enterprise sales performance in the PacNW and Bay Area. Manage and develop a talented team, drive pipeline growth, and execute on strategic deals while fostering a high-impa...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Elevate customer success for high-value manufacturing accounts. Drive growth, build executive relationships, and ensure full platform value through strategic advisory and transformation leadership in...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Transform the admissions experience by leading a remote team, ensuring compliance and excellence in customer service, while developing strategic initiatives for growth and team performance...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$125K - $150K *

Drive the vision and execution of a 2D/3D design tool to enhance user experience, leveraging innovative workflows and robust metrics while collaborating closely with engineering, design, and various b...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.