Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$100K - $120K *

Pioneer innovative solutions by leading software implementation projects that enhance healthcare analytics and data integration. Manage client relationships while ensuring projects are executed on tim...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$125K - $160K *

Transform client engagement within multimodal travel management. Collaborate across teams, drive project success, foster innovation, and build strong industry relationships to elevate service delivery...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Transportation

$180K - $225K *

Advance transformative AI initiatives in healthcare by spearheading commercial strategy and key partnerships. Collaborate with C-suite leaders to build impactful business cases and streamline innovati...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$206K - $343K *

Shape the future of healthcare strategy as a leader in consulting, driving innovation and transformation while mentoring the next generation of consulting talent across multiple client projects...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$122K - $155K *

Unlock innovative programmatic strategies while leading a dynamic team to enhance client engagement and deliver cutting-edge media solutions in a collaborative, cross-functional environment...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Media

$149K - $248K *

Shape operational success by leading a team of performance consultants to diagnose gaps and craft data-driven solutions that enhance overall performance and align enablement strategies with business g...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Business Services

$85K - $90K *

Elevate client engagement and drive strategic growth through account management, successful retention, and expansion strategies across various districts, while collaborating cross-functionally to deli...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$85K - $90K *

Lead account management and strategy for a Tier 2 business portfolio, driving retention and expansion. Collaborate cross-functionally to enhance operational excellence while fostering strong client re...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$170K - $220K *

Drive strategic sales operations by providing actionable insights and leadership to enhance productivity, elevate performance, and support cross-functional collaboration to achieve sales goals in the...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$185K - $344K *

Join a dynamic team to shape strategic medical initiatives, enhance field operations, and drive collaborative efforts that improve patient care. Influence how field teams engage with healthcare stakeh...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$120K - $150K *

Deliver impactful governance and articulate strategies across global CRM programs. Seamlessly connect enterprise objectives with execution, driving measurable outcomes through strong decision-making f...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$105K - $135K *

Grow your career with a role that drives strategic account management, enhances customer relationships, and boosts revenue through tailored solutions and effective collaboration across teams to optimi...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $150K *

Shape the future of product marketing by leading strategies that enhance adoption and revenue growth. Collaborate with cross-functional teams to drive market positioning, insights, and impactful launc...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Consumer Technology

$252K - $468K *

Lead and develop a high-performing team, driving technical strategy for enterprise systems. Collaborate across departments to enhance customer outcomes in data resilience, cloud, and security while in...

US-AnywhereRemote

Yesterday

  •   11 - 15 years exp.  •   Enterprise Technology

$120K - $180K *

Shape your career by forging connections and driving business growth through consulting and technology integration. Join a dynamic team, leveraging industry relationships to secure accounts and delive...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$100K - $130K *

Champion data-driven strategies and lead a team in enhancing operational efficiencies and health outcomes through advanced analytics. Collaborate cross-functionally to develop and implement innovative...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$120K - $180K *

Join a dynamic team as you manage client relationships, guiding them through personal and business tax complexities, while mentoring a dedicated tax team to ensure compliance and optimize financial op...

US-AnywhereRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Legal & Accounting

$120K - $150K *

The Director of Strategic Accounts for the Western U.S. is responsible for developing and closing business with Motive's largest prospects, primarily Fortune 500 companies. This role involves building...

US-AnywhereRemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$165K - $220K *

Unlock potential by leading customer acquisition strategies and multi-channel campaigns, driving growth for a personal loan business. Foster a culture of analysis and innovation while collaborating ac...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$300K - $375K *

Shape the future of customer experience by leading product innovation for AI-driven support systems. Oversee a dynamic team to enhance satisfaction and efficiency, and create proactive engagement stra...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$191K - $338K *

Collaborate with cross-functional teams to drive financial strategy and performance management for the GTM business, focusing on user acquisition, profitability, and new opportunities in a fast-paced...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$240K - $350K *

Shape the future of AI education by leading comprehensive marketing efforts, driving brand growth, learner engagement, and B2B strategies. Collaborate with cross-functional teams to enhance market pre...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$130K - $155K *

Transform the patient journey by driving activation and retention strategies, ensuring seamless onboarding, timely care delivery, and sustained patient engagement. Own KPIs that impact growth, collabo...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $130K *

Unlock your potential as a strategic leader in consultant engagement, driving success and lasting partnerships. Collaborate with teams to enhance performance and foster community connections, ensuring...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Staffing

$100K - $125K *

Contribute to strategic account growth by managing relationships, analyzing trends, and driving sales of innovative solutions within key national and global accounts while ensuring high levels of cust...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.