Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.

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$95K - $160K *

Take ownership of driving sales growth by building relationships, negotiating contracts, and closing deals with prospective clients. Engage multiple stakeholders and apply strategic sales techniques t...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$153K - $249K *

Lead strategic sales and service initiatives to drive customer retention and revenue growth while overseeing operations and managing high-performance teams in a dynamic, remote work environment...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Unlock insights and drive decision-making by analyzing complex automotive data. Collaborate with OEM clients, enhancing vehicle quality and customer satisfaction through expert analytics and predictiv...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$84K - $105K *

Optimize the digital experience across Care Centers, ensuring efficient web operations and executing online scheduling strategies while collaborating with IT and market teams to enhance patient engage...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$124K - $198K *

Drive innovative healthcare solutions by shaping product strategies, enhancing customer value, and leading cross-functional teams to capitalize on market opportunities in medical services. Influence t...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Healthcare

$124K - $198K *

Drive innovative service solution strategies in healthcare by managing product offerings, enhancing market value, and collaborating across teams to achieve revenue goals and customer satisfaction. Tra...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Healthcare

$214K - $277K *

Grow your career with us by defining and leading marketing strategies that enhance professional engagement, activation, and retention within a dynamic marketplace environment...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Shape the future of customer experience by leading the development of an AI-driven platform that enhances utility service interactions, ensuring seamless payment and service order processes in a high...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$150K - $200K *

Shape the future of clinical research by leading strategic initiatives and ensuring data integrity. Collaborate with teams to develop protocols, oversee clinical trials, and provide scientific insight...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$130K - $145K *

Lead the charge in driving client growth and revenue across mobile growth clients by leveraging data-driven strategies and performance marketing expertise while mentoring a dedicated team in a collabo...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $120K *

Champion your career by leading a high-performing team dedicated to managing professional supply portfolios. Drive strategic initiatives that bridge sales and operations, ensuring seamless integration...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$128K - $135K *

Engineer robust telecommunications solutions by leading complex project lifecycles, enhancing service reliability, and driving compliance initiatives in a dynamic enterprise setting. Collaborate with...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$116K - $151K *

Join a team dedicated to building pipelines for senior Epic and access operations talent. This role requires strategic engagement to cultivate relationships with industry leaders, necessitating expert...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $180K *

Champion a transformative demand engine by architecting integrated marketing systems. Lead diverse teams to optimize GTM strategies, engage channel partners, and ensure seamless regional execution whi...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$103K - $173K *

Drive strategic HR partnerships to enhance organizational capabilities, focus on talent decisions, and support transformation initiatives within the Global Supply Chain and Home Warranty sectors, alig...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$169K - $218K *

Transform AI product management by leading innovative solutions and client success. Drive automation and analytics to enhance efficiency in affordability products while mentoring analysts and collabor...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$126K - $144K *

Join a dynamic team where you will lead and inspire a growing sales development organization, driving high-quality pipeline generation and fostering team performance while aligning with strategic reve...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Business Services

$80K - $120K *

Explore a pivotal role in customer success, driving post-sale outcomes and executive partnerships. Lead cross-functional teams to achieve measurable value, ensuring strategic alignment and operational...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$127K - $149K *

Take ownership of product strategy in the fleet optimization space, leveraging operational data to design and launch solutions that cut costs and enhance efficiency for large fleets navigating their e...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$116K - $195K *

Transform operational data into impactful cost-optimization products for fleets, owning the vision, strategy, and roadmap while collaborating with cross-functional teams to drive efficiency and innova...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$280K - $380K *

Lead strategic GSI partnerships globally, driving co-sell motions and enabling programs that align software growth with partner success. Build executive relationships to create lasting impact in Click...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $145K *

Engineer a robust proposal operations framework, managing RFIs, RFPs, and RFQs while leading a high-performing team. Collaborate across departments to deliver compelling content, ensuring timely submi...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$243K - $350K *

Lead a strategic team shaping Account Management for enterprise accounts, enhancing relationships with key merchants, driving performance, and fostering cross-functional collaboration to achieve long...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$84K - $112K *

Unlock your potential as the key point of contact for complex project implementations, orchestrating resources and strategies to ensure successful on-time delivery and customer satisfaction throughout...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$190K - $210K *

Transform team dynamics by leading and mentoring Product Managers while engaging in hands-on product development and strategy. Drive impactful communications tools that enhance collaboration and strea...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.