Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$125K - $150K *

Join a team that empowers global implementation excellence by leading a dedicated team responsible for complex enterprise initiatives, enhancing customer value, and driving project success in a dynami...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $195K *

Pioneer growth strategies for high-growth consumer businesses. Lead cross-functional teams to integrate media, data, and creative solutions that drive scalable commercial success with a focus on innov...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Media

$201K - $251K *

Join a team that's shaping global named patient access strategies. Lead initiatives to ensure compliant, prioritized access to investigational therapies, collaborating across functions to enhance pati...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$126K - $234K *

Innovate strategic communications for Customer Engagement teams, translating leadership insights into impactful messaging. Lead integrated plans, support change initiatives, and cultivate engagement a...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $160K *

Join a team that drives customer success through strategic account management and relationship building. Lead the sales process end-to-end, fostering trust and expanding accounts while contributing to...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Food & Beverages

$190K - $262K *

Unlock potential by leading data management and governance initiatives. Shape ongoing improvement of data quality, semantic clarity, and operational integration while collaborating closely with busine...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$253K - $330K *

Provide strategic clinical leadership to cross-functional teams, ensuring product designs effectively address primary care needs, enhance user experience, drive quality, and leverage industry trends t...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $160K *

Grow your career with strategic leadership in clinical partnerships and feasibility assessments, overseeing vendor relations and cross-functional initiatives to ensure successful study execution and o...

US-AnywhereRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$123K - $166K *

Lead and enhance Salesforce strategies, guiding a talented team to deliver optimal solutions that elevate customer experience and business value. Shape the future of Salesforce while balancing technic...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Transform the workplace with AI solutions by leading enterprise strategies, driving innovation, and enhancing digital experiences using Microsoft technologies to boost employee productivity and adopti...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$118K - $196K *

Lead the charge in delivering impactful mid-size engagements, driving strategic outcomes through collaboration, analysis, and transformation, while managing multiple client relationships and influenci...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Unlock customer success by partnering with technical teams to drive cybersecurity technology adoption, ensuring measurable outcomes while mitigating risks and enhancing account strategies through stro...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $120K *

Champion customer success through technical depth and strategic adoption, ensuring that cybersecurity solutions are effectively integrated into everyday operations, driving value and risk reduction ac...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$160K - $200K *

Accelerate growth by managing client relationships and driving innovative solutions in Telco outsourcing. Lead the development of strategies to achieve revenue objectives while enhancing client satisf...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Transform the healthcare landscape by driving provider partnerships. Influence strategy, deepen relationships with health systems, and enhance musculoskeletal care access via innovative referral solut...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Lead the charge in ensuring customer success by guiding adoption and maximizing value from innovative AI solutions, driving measurable business outcomes, and fostering long-term relationships through...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Grow your career by owning enterprise sales processes, building relationships, and closing deals in home décor, beauty/wellness, and online retail. Drive significant revenue growth by leveraging consu...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$123K - $186K *

Lead the charge in delivering human-centered change strategies, guiding complex transformations, fostering collaborations, and ensuring client satisfaction through effective change management practice...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Business Services

$185K - $344K *

Join a team that's redefining market access through innovative data partnerships. Lead strategic collaborations, ensure data compliance, and drive insights that enhance decision-making and patient ser...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$175K - $190K *

Unlock potential by establishing strategic agency partnerships to drive revenue growth and market presence. Build relationships across various agency types, integrate efforts with sales and marketing...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Media

$197K - $315K *

Reimagine enterprise business strategies by driving transformational engagements with C-level customers. Leverage your expertise to craft innovative roadmaps and ensure sustained success through deep...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Advance client relationships by leading strategic data centre projects while utilizing your cost management expertise to drive outstanding performance and foster team growth within a dynamic environme...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $130K *

Own enterprise customer relationships post-sale by driving implementation, adoption, and growth through collaboration with internal teams. Navigate technical integrations and facilitate renewals and u...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$145K - $159K *

Lead strategic partnerships, managing high-value relationships with gym chains to drive business growth, negotiate multi-million dollar deals, and innovate for enhanced member experiences while collab...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Business Services

$73K - $147K *

Shape the future of sales enablement by creating impactful visual content. Collaborate with cross-functional teams to develop tools that enhance engagement and drive customer understanding. Manage mul...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.