Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

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$85K - $105K *

Transform campaign management through strategic oversight and team leadership. Collaborate with internal and external partners to deliver innovative media solutions while nurturing junior team members...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $150K *

Unlock your potential by managing key partner relationships in the CTV and programmatic advertising landscape, driving revenue growth through strategic initiatives and collaboration while fostering an...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Media

$130K - $180K *

Transform the workplace with AI solutions by leading enterprise strategies, driving innovation, and enhancing digital experiences using Microsoft technologies to boost employee productivity and adopti...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$140K - $175K *

Lead the charge in driving engineering excellence and innovation on the Salesforce platform, managing a high-performing team to deliver scalable and secure solutions aligned with strategic business ob...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Healthcare

$160K - $297K *

Shape transformative SaaS experiences by leading product strategy, enhancing user engagement, and driving cross-functional growth initiatives to redefine hospital sterile processing operations into a...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $200K *

Transform enterprise strategy by leading high-impact initiatives across business functions. Collaborate with executives to enhance organizational effectiveness and drive measurable business outcomes f...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$120K - $150K *

Lead and innovate total rewards strategies, guiding multiple teams to drive performance and achieve departmental goals while influencing key stakeholders and managing complex business challenges...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$191K - $225K *

Join a team that drives advisor growth through tailored coaching and market strategies. Leverage your expertise in wealth management to enhance client relationships and facilitate program engagements...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $130K *

Pioneer client success through effective adoption of Workforce Engagement Management solutions, fostering impactful relationships, structured programs, and expert guidance to drive measurable operatio...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Lead the development of a national partner network for electrical contractors, ensuring quality installations and performance metrics that support operational excellence and grid reliability across al...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$120K - $150K *

Lead a creative team to deliver innovative marketing solutions that resonate. Drive brand vision through conceptual development and execution, while inspiring collaboration, nurturing talent, and fost...

US-AnywhereRemote

2 days ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$160K - $200K *

Support the growth strategy and execution of user acquisition initiatives, managing a multi-disciplinary team. Drive efficiency through data analytics and direct revenue impact while fostering collabo...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$120K - $150K *

Unlock potential by leading integrated content strategies that shape industry thought leadership, enhance brand visibility, and engage key audiences through innovative campaigns across multiple platfo...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$100K - $125K *

Lead the charge in driving revenue growth through strategic account management for top-tier clients. Utilize your expertise in customer relations and sales strategy to enhance First Advantage solution...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Transportation

$100K - $130K *

Transform customer experience by leading Tier 3 technical support and integrations. Build a high-performing team to resolve complex issues while ensuring seamless collaboration across Support, Enginee...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Technical Services

$72K - $192K *

Lead the charge in client success by cultivating relationships with large accounts, coaching a dedicated team, and executing strategies to drive growth and satisfaction. Influence decisions and delive...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Staffing

$232K - $290K *

Drive the access strategy and marketing for innovative treatments, leading a talented team to engage payers and organized customers. Collaborate cross-functionally to ensure successful product positio...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$232K - $290K *

Strategize the execution of access strategy and marketing for a growing portfolio. Lead and develop a team of Access Marketers, collaborating cross-functionally to ensure effective launch and value me...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$205K - $239K *

Optimize sales effectiveness by developing strategic readiness programs and resources. Lead a team to enhance coaching, field engagement, and execution support, driving performance goals and aligning...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Business Services

$120K - $135K *

Accelerate the pre-sales process by leading global proposal management, optimizing RFP operations, and enhancing sales team enablement. Drive efficiency through proposal automation and cross-functiona...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $175K *

Transform the practitioner channel by defining strategies, nurturing relationships, and scaling educational programs. Drive effective engagement and lead initiatives that establish market presence and...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $130K *

Drive growth by shaping strategic partnerships and optimizing processes in a dynamic business development role. Collaborate with teams to enhance e-commerce performance, create lead generation strateg...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Business Services

$207K - $300K *

Elevate enterprise sales by owning the Coda Docs sales motion, driving growth through consultative partnerships, and leveraging expertise to close opportunities with complex stakeholders and diverse t...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$115K - $170K *

Lead the charge in client experience by harnessing strategic partnerships and operational excellence. Drive business growth, foster team collaboration, and cultivate executive relationships for optima...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$219K - $285K *

Shape the future of organizational strategy and capability within a thriving biotech firm. Collaborate with leaders and teams to enhance workforce effectiveness, streamline operations, and drive susta...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.