Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$106K - $148K *

Support partners by facilitating their engagement with clinico-genomic datasets. Collaborate with internal teams to ensure successful onboarding and efficient utilization of data tools while gathering...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Join a team that's transforming wealth management by empowering users with AI solutions. You'll engage with RIAs, gather valuable insights, and drive product adoption to enhance user experience and sa...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$140K - $160K *

Champion innovative healthcare solutions by building and managing a robust pipeline targeting hospitals and health systems, driving stakeholder engagement and sales growth while delivering measurable...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $134K *

Lead the charge to enhance operational excellence and data-driven decision-making within the Customer Success team, overseeing the deployment and management of the Customer Success Platform while driv...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Join a team that's redefining how visitors engage and convert on our website. Lead the web strategy to optimize conversion rates, retarget visitors, and integrate insights to enhance digital experienc...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$378K - $500K+*

Strategize global partnership initiatives to drive substantial growth across diverse channels. Lead a high-performing team to enhance partner relations, optimize revenue strategies, and integrate solu...

US-AnywhereRemote

4 weeks ago

  •   11 - 15 years exp.  •   Business Services

$277K - $416K *

Elevate our National Channel Partner strategy by leading and collaborating with cross-functional teams to drive integrated solutions, enhance partner relations, and foster revenue growth in the cybers...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$200K - $260K *

Join a team that's redefining regional growth strategies for USDC, driving adoption and liquidity through innovative partnerships. Leverage data-driven insights to build automated platforms that enhan...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $120K *

Architect best practice solutions based on customer needs, leading the sales cycle by leveraging deep tech expertise. Collaborate with cross-functional teams to enhance service offerings while ensurin...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$95K - $144K *

Transform the sales landscape by driving process optimization and collaboration across teams. Enable impactful initiatives that enhance sales effectiveness, integrating people and technology to suppor...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$79K - $120K *

Partner with us to enhance sales efficiency by owning project-level workstreams, streamlining processes, and utilizing data analytics to empower our Enterprise Account Executives to focus on customer...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Lead the design and enhancement of digital self-service products driven by Salesforce and AI. Transform customer experiences, boost digital adoption, and cultivate intelligent solutions for independen...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $145K *

Lead operational strategy and execution to optimize revenue streams across diverse markets. Collaborate with cross-functional teams to improve processes and drive successful outcomes in business and s...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Transform your career as a key player in Epic Solution Delivery, driving system enhancements and guiding cross-functional projects while mentoring team members for success in healthcare IT...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$128K - $171K *

Drive product strategy and development to enhance patient onboarding experiences, collaborating cross-functionally to achieve business and user goals while leveraging insights for continuous improveme...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $220K *

Lead executive partnerships for critical customer situations, enhancing value through technical resolution and strategic guidance, while managing complex engagements with senior stakeholders and align...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $100K *

Deliver exceptional client success by managing key accounts, driving growth, and optimizing campaign execution. Serve as a trusted partner to enhance strategic relationships while leading cross-functi...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$135K - $180K *

Contribute to the growth and satisfaction of enterprise clients by managing complex accounts, ensuring seamless execution and strategic alignment. Drive revenue growth and maintain relationships with...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$80K - $95K *

Drive customer success by optimizing the customer experience lifecycle, ensuring clients realize value from solutions, and fostering adoption and retention through strategic collaboration and advocacy...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$128K - $161K *

Drive growth by managing strategic customer relationships, understanding supply chain needs, and implementing effective solutions for long-term success while navigating internal collaborations and inf...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Transportation

$120K - $145K *

Join a team that's focused on driving strategic initiatives across the organization. This role partners with leaders to translate strategy into execution, ensuring accountability and measurable outcom...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$195K - $325K *

Champion transformative executive and internal communications strategies that shape leadership narratives and enhance employee engagement across diverse channels for maximum alignment and trust within...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the strategic direction of high-value client accounts, ensuring alignment with business objectives and driving growth through trusted partnerships and effective team leadership...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Media

$105K - $130K *

Empower public sector agencies to achieve strategic goals by driving solution adoption, improving customer satisfaction, and delivering actionable insights. Foster collaboration and operational effici...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$105K - $130K *

Unlock potential by serving as a trusted advisor to government agencies, driving solution adoption and enabling value realization through strategic account management and data analytics, ensuring cust...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.