Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$150K - $180K *

Engage key clients to drive strategic growth by building executive relationships, understanding business priorities, and positioning innovative AI and cloud solutions that deliver substantial value an...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$143K - $194K *

Lead the development of scalable customer programs to enhance product testing and insights. Collaborate cross-functionally to integrate customer feedback into decision-making, ensuring a seamless cust...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$128K - $173K *

Champion customer engagement by leading comprehensive programs that connect product and go-to-market teams. Drive insights from managed customers to refine products and enhance launch readiness across...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$160K - $200K *

Partner with us to drive new business within the BFS+I sector, leveraging your deep industry expertise and executive connections to establish enduring client relationships and close high-value deals i...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Empower clients by delivering exceptional post-sales support and driving product adoption. Leverage industry expertise to enhance customer satisfaction, ensure renewals, and optimize relationships acr...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$106K *

Collaborate to optimize data strategies that empower partners in civic engagement. You'll address complex data needs, support diverse campaigns, and enhance data management practices for effective adv...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$150K - $180K *

Join a team that's redefining customer success by leading client delivery and transformational strategies across a diverse portfolio, ensuring excellence and driving growth in collaboration with key s...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$125K - $150K *

Join a team that's redefining travel agency partnerships by driving strategic growth, managing program execution, and enhancing agent engagement. Collaborate across functions to optimize processes and...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$200K - $230K *

Join a team that's redefining go-to-market strategy by leading the RevOps function. You'll collaborate across departments to optimize processes and data-driven insights, directly impacting customer id...

US-AnywhereRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$250K - $300K *

Drive revenue growth by developing and executing a robust channel strategy in the Americas' Western Region, focusing on partner recruitment, enablement, and performance management to achieve targeted...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$160K - $200K *

Transform client relationships by developing innovative solutions that drive growth and operational excellence in the Banking, Financial Services, and Insurance sector while managing strategic account...

US-AnywhereRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $225K *

Shape the market presence of a leading tech company by leading a product marketing team, optimizing pricing models, and driving sales enablement to elevate brand perception and market share in the ide...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$156K - $195K *

Own the end-to-end B2B2C enrollment funnel by transforming data into actionable insights, optimizing processes, and leading cross-functional collaboration to enhance growth and ensure successful membe...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$125K - $165K *

Shape the future of healthcare product marketing by leading go-to-market strategies and launches within innovative solutions. Collaborate cross-functionally and represent the portfolio at industry eve...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$160K - $200K *

Transform strategic client engagement and drive commercial growth through innovative solutions and senior-level relationship building to meet client objectives and enhance market positioning...

US-AnywhereRemote

Reposted 3 weeks ago

  •   15+ years exp.  •   Pharmaceuticals & Biotech

$135K - $150K *

Accelerate progress at creating impactful growth marketing programs that enhance visibility and engagement in the healthcare sector. Collaborate cross-functionally to design and implement targeted cam...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$185K - $344K *

Lead strategic data partnerships to enhance collaboration and decision-making across commercial teams. Drive governance, compliance, and innovative data integration with a focus on maximizing value fr...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Elevate your career by driving technical engagement and client success in a booming cybersecurity landscape, focusing on partner health, education, and seamless onboarding experiences to enhance strat...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$144K - $245K *

Lead a high-performing team to deliver over 40 complex healthcare implementations annually, ensuring excellence in clinical and operational outcomes while fostering cross-functional collaboration and...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Transform revenue strategy by optimizing sales processes and enhancing data-driven insights to drive growth. Collaborate across teams to mitigate revenue leakage and establish a robust operations ecos...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$160K - $200K *

Empower customer relationships by driving strategic cybersecurity risk management initiatives. Utilize your expertise to enhance platform engagement, ensuring satisfaction and value across diverse acc...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Pioneer transformative customer experiences as you lead implementations and drive engagement across our product portfolio, ensuring swift onboarding and ongoing success for clients in a dynamic, hands...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Business Services

$84K - $124K *

Join a passionate team as a Partner Success Manager, driving retention and growth for accounting partners through strategic success planning and tailored growth solutions, while connecting partner nee...

US-AnywhereRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Business Services

$165K *

Transform community health delivery by leading operational efforts across teams in multiple counties. Ensure integration, performance, and compliance as you streamline resources to enhance care manage...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$135K - $160K *

Advance client success and strategic growth by managing relationships, fostering innovative solutions, and driving revenue within the gaming vertical. Collaborate with internal teams and clients to op...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.