Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
$120K - $150K *
Transform client support by leading a high-performing team, enhancing service excellence, and leveraging AI to create competitive differentiation for SMS clients while driving satisfaction and retenti...
5 days ago
$155K - $220K *
Lead transformative lifecycle strategies to enhance borrower relationships, maximizing LTV through personalized engagement and data-driven initiatives. Drive cross-functional collaboration to integrat...
Today
Senior Customer Success Manager
$104K - $183K *
Drive customer success by fostering strong partnerships and optimizing value realization. Champion cross-functional collaboration to enhance enterprise customer engagement and develop tailored success...
3 weeks ago
Customer Success Manager, Mid-Market
$72K - $100K *
Manage and optimize mid-market customer relationships to drive retention and success, leveraging AI solutions and strategic insights to enhance client outcomes and advocate for customer needs internal...
3 weeks ago
$120K - $150K *
Lead the charge in optimizing clinical operations, driving high-quality care while overseeing performance metrics. Collaborate with diverse teams to implement strategic initiatives, ensuring patient s...
1 week ago
Manager, CX Insights & Strategy
$100K - $130K *
Join a team that's redefining customer experience through insights and data. Lead strategic initiatives that enhance the voice of the customer and drive informed business decisions, ensuring alignment...
1 week ago
$153K - $170K *
Lead strategic initiatives in clinical affairs, integrating innovation and compliance to elevate patient care and drive effective healthcare delivery. Collaborate across teams to enhance clinical solu...
2 days ago
Director, HR Business Partner - Medical Group
$135K *
Elevate the HR partnership model in a dynamic healthcare setting by guiding strategic workforce decisions, fostering executive relationships, and ensuring alignment with growth initiatives for optimal...
Reposted 2 days ago
$100K - $125K *
Support strategic account growth by managing relationships and sales for enterprise clients. Drive revenue through product deployment, develop account plans, and collaborate across teams to exceed per...
5 days ago
Director, Client Media Solutions
$100K - $145K *
Empower your career as a strategic leader driving audience-first media strategies in healthcare. Collaborate with cross-functional teams to deliver impactful planning, investment, and measurement that...
2 weeks ago
$120K - $180K *
Elevate client services by leading teams to drive satisfaction, growth, and retention. Oversee cross-functional execution and enhance operational efficiency while expanding services in digital marketi...
3 days ago
$180K - $283K *
Empower and elevate our account management strategy to maximize retention and drive growth. Spearhead team performance, implement best practices, and analyze data to unlock insights, fostering strong...
4 weeks ago
Sr. Director, Design & User Experience
$234K - $260K *
Lead the charge in redefining user experiences across a dynamic B2B healthcare technology portfolio, ensuring intuitive, consistent, and customer-aligned interactions while driving AI transformation a...
1 week ago
$180K - $190K *
Transform demand generation through strategic vision and hands-on execution. Lead programs and team to drive revenue growth, build multi-channel strategies, and optimize pipeline contributions while m...
3 weeks ago
$120K - $150K *
Unlock the potential of our global partner ecosystem by driving effectiveness, scalability, and performance. Collaborate cross-functionally to ensure partners succeed in selling, implementing, and sup...
Reposted 1 week ago
Director, Product - Data & Insights
$185K - $215K *
Unlock potential by leading data strategy for product development and customer experience. Oversee a talented team, ensuring data integrity and driving strategic insights across functions to bolster d...
Reposted 2 weeks ago
Director, Carrier Partnerships
$204K - $276K *
Champion our carrier partnership strategy by managing key relationships and driving execution responsibilities across cross-functional teams, ensuring alignment and progress in high-priority initiativ...
Today
Clinical Customer Success Manager
$112K - $169K *
Join a dynamic team to manage key client accounts in Radiation Oncology, enhancing customer experiences through strategic relationships and expert support. Collaborate cross-functionally to drive prod...
2 weeks ago
Sr. Director, Patient Services - Client Program Strategy - Healthcare
$160K - $175K *
Drive strategic leadership in Patient Services, enhancing operational excellence and client partnerships while fostering a high-performing culture focused on patient care, accessibility, and program o...
1 month ago
Director, CRM Partnerships & Strategy
$95K - $125K *
Transform the CRM landscape by leading strategy and migration to Salesforce Nonprofit Cloud, ensuring seamless integration, robust data governance, and enhanced fundraising capabilities while supporti...
Today
Director - Client Growth Partner (Retail & CPG)
$120K - $180K *
Lead the charge in driving account growth and AI transformation by engaging CXOs, achieving double-digit growth, and expanding service offerings while fostering strong relationships across key account...
3 weeks ago
Client Success Manager - Value Based Care
$80K - $135K *
Contribute to client success by managing partnerships and leveraging healthcare analytics to drive strategic outcomes, optimize performance, and enhance member engagement in a dynamic and collaborativ...
Today
Director, Client Partner, Cybersecurity
$150K - $200K *
Lead the charge in cybersecurity client engagements by driving growth through trusted advisor relationships at the C-suite level, aligning strategic solutions with client needs to enhance enterprise s...
2 weeks ago
Director, Client Partner, Cybersecurity
$150K - $200K *
Unlock new growth opportunities by leading C-suite consultative sales in cybersecurity. Collaborate with senior stakeholders to position innovative solutions, drive revenue, and establish EPAM as a tr...
2 weeks ago
$90K - $120K *
Transform customer relationships by driving success in technical adoption and ensuring optimal product value realization. Work collaboratively across teams to foster growth, retention, and impactful e...
6 days ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.