Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
Director, Customer Experience Strategy
$168K - $285K *
Lead the CX Strategy team to enhance customer journeys, improve retention, and drive strategic initiatives across Customer Success, Renewals, and Professional Services in a dynamic, cross-functional e...
5 days ago
Customer Success Manager Large Law Accounts (Legal Tech)
$71K - $119K *
Lead the transformation of legal workflows in large law firms, driving customer success through strategic guidance, technology adoption, and relationship-building to ensure measurable value and enhanc...
3 weeks ago
Strategic Client Success Manager, Enterprise
$115K - $157K *
Champion relationships at the executive level, guiding enterprise accounts strategically while developing client success managers. Drive commercial outcomes and orchestrate team efforts to ensure impa...
2 days ago
Customer Success Manager (Enterprise), Max
$92K - $139K *
Lead a strategic customer success initiative, managing a portfolio of high-potential accounts to drive automation and measurable outcomes. Engage with executives, ensure product adoption, and collabor...
3 weeks ago
$130K - $180K *
Lead the charge in enhancing loyalty strategies for top retail clients. Foster executive partnerships, drive program innovation, and optimize customer engagement to promote revenue growth and sustaine...
4 days ago
Director, Partner Support & Engagement
$120K - $130K *
Drive your career by leading our partner support teams to enhance communication, strengthen relationships, and ensure excellence in service delivery. Utilize your expertise to optimize operations and...
2 days ago
$120K - $150K *
Lead the charge in optimizing revenue operations, supporting GTM teams with actionable insights, data analysis, and systems management to enhance business performance and client satisfaction...
4 days ago
$171K - $256K *
Join a team that's driving customer success through strategic account management, innovative solutions, and cross-functional collaboration to enhance satisfaction and profitability across diverse cust...
2 weeks ago
Customer Success Manager, Pennsylvania/New Jersey
$95K - $115K *
Lead the charge in enhancing client success by building relationships, delivering exceptional service, and ensuring client retention through strategic support and problem-solving in the healthcare Saa...
6 days ago
Director, Strategy & Operations, Consumer
$169K - $298K *
Join a team that's driving growth by identifying key opportunities and leading cross-functional initiatives across Marketing, Product, Sales, and Engineering, ensuring teams execute with clarity to ma...
Reposted 3 weeks ago
Senior Customer Success Manager (New York)
$120K - $150K *
Shape the future of legal tech by driving customer success with AI. Own client relationships, enhance engagement, and transform user insights into actionable product improvements, all while collaborat...
2 weeks ago
$160K - $170K *
Champion customer success through effective adoption of an AI Governance Platform, managing projects and driving outcomes to enhance long-term value for enterprise clients while collaborating cross-fu...
Reposted 3 weeks ago
Senior Customer Success Manager
$90K - $120K *
Grow your career with us by managing customer relationships, driving satisfaction, and ensuring success as a trusted advisor. You'll lead onboarding, identify opportunities for expansion, and advocate...
3 days ago
$125K - $150K *
Drive impactful delivery across teams by transforming strategy into tangible outcomes. Collaborate closely with stakeholders, manage dependencies, and mentor delivery talent to enhance team capabiliti...
4 weeks ago
Director - Client Growth Partner (IT Consulting / Manufacturing)
$120K - $180K *
Lead the charge in driving significant account growth by engaging with CXOs as trusted advisors for AI transformation. Expand and deepen client relationships to achieve targeted revenue growth and est...
Today
Director - Client Growth Partner (IT Consulting / Manufacturing)
$120K - $180K *
Champion account growth by delivering double-digit YOY expansion while engaging strategically with CXOs on AI transformation. Leverage expertise to enhance partnerships and generate value across key a...
Yesterday
$120K - $180K *
Transform client relationships by leading cross-functional teams to execute and analyze digital marketing campaigns while driving initiatives for innovative solutions and maintaining client satisfacti...
4 weeks ago
$90K - $110K *
Accelerate progress at the forefront of customer engagement by driving product adoption and enhancing customer satisfaction. Leverage your expertise to foster strong relationships, providing tailored...
5 days ago
Sr. Director, Solutions Consulting
$100K - $225K *
Elevate business outcomes by leading enterprise solutions consulting, driving strategy alignment between sales, product, and operations to enhance deal execution and scalability. Own launch readiness...
1 week ago
$75K - $90K *
Grow strategic account relationships and revenue through consultative sales. Develop account plans, coordinate resources, and ensure customer satisfaction while analyzing trends to drive business impr...
Reposted 2 weeks ago
Director - Client Growth Partner (IT Consulting / Mnaufacturing)
$120K - $180K *
Drive growth by establishing strategic partnerships, achieving over 15% YOY revenue increase, and engaging with CXOs to expand AI transformation initiatives in managed accounts. Collaborate with teams...
3 days ago
$110K - $140K *
Grow your career with a strategic role that champions client success while leading integrated, multi-channel planning and execution. Collaborate cross-functionally to ensure measurable outcomes and dr...
Reposted today
$110K - $140K *
Unlock potential by owning executive-level client relationships, driving integrated strategies, and leading action-oriented touchpoints that translate insights into measurable outcomes while championi...
2 weeks ago
$90K - $130K *
Drive customer success by building relationships and ensuring optimal outcomes in a fast-paced, technology-driven environment. Collaborate with teams to enhance client satisfaction and facilitate prod...
3 days ago
Lead Customer Success Engineer - West
$175K - $325K *
Elevate customer outcomes with your expertise as a Senior Customer Success Engineer. Drive onboarding, adoption, and technical success in data security and AI governance while collaborating closely wi...
2 weeks ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.