Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
Principal Customer Success Manager
$120K - $150K *
Join a team that's dedicated to enhancing customer success by developing tailored plans, managing high-value accounts, and ensuring a seamless deployment experience. Collaborate across functions to dr...
2 weeks ago
Managing Director, Strategic Account
$220K - $250K *
Transform complex enterprise SaaS implementations by leading a multi-workstream program, managing strategic customer relationships, and driving accountability for successful outcomes from kickoff thro...
3 weeks ago
$120K - $160K *
Create a high-impact Mid-Market sales team by leading from the front, owning the sales process, and driving exponential growth through strategic hiring and team mentoring while fostering a performance...
Today
$110K - $130K *
Advance client success by managing strategic relationships, ensuring retention and growth. Utilize account planning and mentoring to drive engagement and value across complex client organizations, inf...
2 weeks ago
$150K - $200K *
Accelerate progress at client retention and growth through strategic leadership. Drive results by fostering a high-performing team, aligning account strategies, and cultivating strong client relations...
2 weeks ago
$120K - $180K *
Lead the charge in building strong senior-level client relationships and ensure client satisfaction and retention. Drive marketing initiatives and identify growth opportunities while managing risks an...
1 week ago
$80K - $110K *
Elevate customer success by building strong relationships and driving growth for enterprise accounts. Leverage marketing expertise to develop innovative strategies that deliver results and enhance cli...
2 weeks ago
Sr. Customer Success Manager - Government
$90K - $120K *
Transform public sector outcomes by managing relationships with government clients, driving compliance, and leveraging technology to enhance agency missions and governance excellence across a complex...
Reposted 1 week ago
(Remote) Director of Support and Managed Services
$90K - $120K *
Transform the customer support landscape by leading and innovating support teams, enhancing operational excellence, and driving exceptional service delivery to strengthen customer relationships and sa...
6 days ago
Senior Customer Success Manager
$130K - $170K *
Join a team that's dedicated to ensuring our strategic accounts thrive through expert guidance, strong customer relationships, and data-driven strategies, while fostering growth, retention, and meanin...
3 weeks ago
$120K - $150K *
Lead the charge in enhancing People Operations by driving strategy and execution across reward systems, compliance, and analytics, while fostering operational excellence and scalable processes for org...
Today
$165K - $199K *
Innovate the support operating model by leveraging automation and agentic AI to transform customer issue resolution, enhancing efficiency and scalability without proportional headcount growth...
3 weeks ago
Sr. Federal Customer Success Manager
$95K - $105K *
Transform customer goals into measurable success outcomes by leading strategic discussions, driving skills-based workforce transformation, and leveraging data insights to enhance business performance...
2 weeks ago
$120K - $150K *
Elevate your career by leading strategic global accounts, fostering executive relationships, driving revenue growth, and enhancing customer success through effective account management and mentorship...
2 days ago
Technical Customer Success Manager (Creator Economy) - Global Remote | SaaS
$80K - $120K *
Lead technical ownership in a dynamic creator platform, guiding customers through complex builds to ensure smooth app launches and long-term success. This high-impact role emphasizes customer partners...
Reposted today
Senior Director Commercial Strategy
$192K - $256K *
Lead the charge in defining and executing commercial strategies while driving alignment across sales, finance, and operations, ensuring optimal execution and data-driven decision-making to enhance per...
Yesterday
Director, Account Management - West/Mid-West
$120K - $150K *
Drive customer retention and expansion by leading regional account management, optimizing strategies with AI insights, and ensuring compliance while building and mentoring high-performing teams to del...
Reposted 3 weeks ago
Senior Director of Growth – Salesforce Practice
$200K - $250K *
Accelerate federal growth by leading business development for Salesforce solutions, shaping opportunities and building industry relationships to enhance our public sector footprint through strategic p...
2 weeks ago
Director, Client Success - Revenue Cycle - Northeast Territory
$100K - $130K *
Empower client success by building relationships, resolving challenges, and collaborating with internal teams to enhance client satisfaction and retention. Drive actionable results through effective c...
3 weeks ago
Customer Success Manager (Remote)
$80K - $100K *
Inspire customers as you manage relationships and ensure seamless messaging compliance using AI tools. Foster satisfaction, troubleshoot issues, and drive business growth through proactive engagement...
5 days ago
$153K - $193K *
Engage with us to drive growth through strategic product marketing initiatives, leading go-to-market strategies and positioning for high-impact solutions. Collaborate across teams to amplify market pr...
2 weeks ago
$92K - $116K *
Contribute to the success of enterprise evaluations by strategically designing and leading impactful trials, ensuring measurable outcomes that accelerate revenue and strengthen long-term partnerships...
Reposted 2 weeks ago
$200K - $225K *
Shape the future of healthcare technology by leading product strategy and execution. Collaborate cross-functionally across distributed teams to drive innovation and deliver impactful solutions that en...
2 weeks ago
Director, Client & Partner Marketing
$200K - $300K *
Drive client relationships through strategic marketing initiatives, overseeing client advocacy and co-marketing efforts. Lead a small team, enhance brand visibility at industry events, and collaborate...
3 weeks ago
Director, Account Management - North America
$130K - $180K *
Drive growth as a regional Account Management leader, balancing client relations and team development. Collaborate with enterprise contacts and lead strategies to enhance Orgvue’s solutions and custom...
Today
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.