Director, Customer Success Jobs in Columbus, OH

Shape the future of cybersecurity by developing strategies, leading a team, and ensuring compliance to protect vital infrastructure and client data across a SaaS platform...

Lead transformational customer success initiatives for strategic enterprise accounts, combining relationship management with depth in operations. Drive value through exceptional service, alignment wit...

Drive customer success as a strategic advisor, enhancing adoption and satisfaction while collaborating with teams to optimize workflows and deliver lasting value for clients through proactive support...

Grow your career with a leadership role overseeing a team of Customer Success Managers. Drive customer adoption, retention, and value for strategic accounts while partnering cross-functionally to meet...

Manage customer outcomes from onboarding through to renewal, driving success via strategic engagement and value realization. Be the go-to advisor ensuring alignment with business goals and optimizing...

Transform knowledge management and client experience strategy. Lead the integration of AI technologies, optimize systems, and enhance customer engagement through innovative solutions and cross-functio...

Champion customer success within SLED organizations. Drive revenue growth by managing relationships, negotiating contracts, and delivering strategic value for an established client base in the public...

Pioneer the Partner Success framework, establishing global strategies and governance to enhance partner capabilities, drive performance improvements, and ensure delivery excellence across a diverse ec...

Empower customers by enhancing product adoption and retention strategies, driving significant value through strategic engagement, while fostering long-term relationships with key stakeholders in a fas...

Empower customer success by managing complex accounts, driving growth, and ensuring optimal outcomes through strategic relationships. Collaborate across teams to create value, mitigate risks, and enha...

Engage mid-market public safety customers by championing implementation, usage, and expansion initiatives. Collaborate with technical teams to align customer needs with innovative solutions, improving...

Join our Key & Strategic Client Success Management team to maximize client value, drive adoption and ensure retention through strategic partnerships and advocacy, offering a seamless experience while...

Join a team that's pivotal in optimizing deal structuring and execution. This role partners with Sales and Renewals to enhance revenue and minimize churn, ensuring solutions are mutually beneficial an...

Transform customer support by leading a 150+ global team, deploying AI agents, and building a world-class service model. Drive proactive engagement, develop innovative strategies, and serve as the voi...

Own the growth and success of client accounts within a fast-paced healthcare SaaS team. Drive customer onboarding, adoption, and renewals by building strong stakeholder relationships and leveraging AI...

Lead customer success initiatives by optimizing platform use, driving adoption, and ensuring satisfaction for global enterprises. Collaborate closely with clients, providing expertise and tailored sol...

Lead the transformation of our Customer Success organization, driving measurable outcomes for enterprise clients. Collaborate with cross-functional teams to enhance customer value, ensuring strategic...

Lead and innovate strategies for Client Success and Technical Account Management. Mentor teams to enhance client retention and satisfaction while improving processes and collaboration across functions...

Accelerate growth as a strategic leader in B2B telehealth, owning the commercial engine for new business acquisition, customer retention, and revenue operations, while driving scalable commercializati...

Transform customer relationships and drive growth in the e-health sector by enhancing engagement and retention for a diverse portfolio of clients. Collaborate across departments to deliver exceptional...

Transform customer relationships by owning the post-sale lifecycle, ensuring deployment, adoption, and retention of XR solutions while identifying growth opportunities within a diverse portfolio...

Elevate customer relationships by managing a portfolio of accounts, ensuring renewals and driving expansion. Utilize data-driven insights and automation to provide exceptional service and foster long...

Transform customer success with hands-on leadership in building a scaled engagement motion. Lead a dedicated team to enhance customer value through innovative data-driven strategies and operational ex...

Empower public sector healthcare relationships by driving client success, retention, and expansion through strategic account management and executive advisory, leading to impactful outcomes for stakeh...

Join a team that champions customer success by driving strategic relationships, ensuring retention, and enhancing business value for clients through proactive engagement and effective program manageme...