Director, Customer Success Jobs in Cambridge, MA

Lead the charge in managing strategic enterprise customer relationships, aligning business objectives with outcomes, and ensuring long-term success through executive engagement and collaboration with...

Unlock growth as a Strategic Customer Success Manager, fostering strong relationships with key enterprise clients while driving business outcomes through collaboration and tailored solutions. Make a m...

Join a growing team focused on enhancing customer success through strategic guidance and collaboration. Manage complex relationships with key enterprise clients, ensuring value realization and fosteri...

Champion customer success by managing key accounts, driving strategy, and fostering relationships with diverse stakeholders. Leverage insights to enhance product delivery and facilitate positive outco...

Lead a dynamic SMB Customer Success team, driving digital-first strategies for retention and adoption. Optimize processes and systems to manage a large customer base efficiently while fostering a perf...

Drive high-impact customer experiences in a fast-paced environment by engaging users and fostering collaboration across teams to optimize platform utilization and deliver exceptional value...

Accelerate progress at key restaurant brands as their trusted CSM, guiding their success through tailored insights & strategic support. Manage a complex portfolio to maximize retention and growth in a...

Transform client relationships by managing a diverse portfolio of health plans, ensuring exceptional service delivery, and driving strategic outcomes that generate value and demonstrate key metrics. E...

Partner with us to enhance customer value by leveraging analytics expertise, ensuring strategic account management, and driving growth initiatives focused on improving Net Dollar Retention...

Transform customer success by leading a high-performing team, driving AI adoption, and redefining engagement strategies to achieve measurable business outcomes in a dynamic, innovation-driven environm...

Empower your career by fostering executive relationships and driving customer success solutions. This dynamic role focuses on account management, strategic relationship building, and enhancing custome...

Deliver exceptional post-onboarding customer journeys, driving retention metrics while managing a remote CX team. Partner with implementation to enhance user experience, leveraging AI tools for suppor...

Lead customer success initiatives by driving technology adoption, ensuring satisfaction, and fostering long-term relationships with enterprise clients in Commercial Industrial Markets, while collabora...

Join us in maximizing customer satisfaction as you guide mid-market and enterprise clients through their journey, ensuring successful adoption, renewals, and growth, while building strong, lasting rel...

Empower strategic customers through exceptional service, fostering long-term partnerships and driving measurable value from connectivity solutions while collaborating across business functions to ensu...

Drive customer success strategies for a healthcare data platform, focusing on value-based care clients. Lead a growing team, enhance client relationships, and foster customer engagement to ensure sati...

Empower customer success through strategic relationship management, effective onboarding, and proactive engagement, ensuring clients achieve their goals and maximize the Kajabi platform's value while...

Build strong relationships with SMB customers, driving product adoption and retention through proactive engagement, support in the customer lifecycle, and collaborative upsell opportunities, ensuring...

Elevate advisor engagement by driving the success of marketing technology platforms. Build relationships, deliver training, and translate feedback into enhancements, ensuring advisors gain maximum val...

Elevate customer success for automotive clients by leading a high-impact team focused on retention, growth, and strategic engagement. Drive results through operational excellence and cross-functional...

Lead the charge in transforming Tonal's healthcare partnerships. Manage key accounts, develop the commercial playbook, and build a high-performing success team to drive growth and clinical excellence...

Join a team that empowers customers through tailored engagement and drives growth. You will manage customer relationships, enhance their knowledge, and optimize their success with strategic insights a...

Join a dynamic team as you lead Customer Success Managers, enhancing client relationships and driving operational excellence. Your strategic insight will shape member engagement and retention, fosteri...

Shape exceptional customer experiences by driving success for enterprise clients in the Risk & Fraud sector. Contribute your strategic insight and deep product knowledge to enhance customer relationsh...

Engage client relationships as a primary contact, ensuring high-quality pharmacy benefits delivery and satisfaction through operational excellence and effective communication in a dynamic team environ...