Director, Customer Success Jobs in Boston, MA

Drive high-impact commercial initiatives and forge strategic partnerships, enhancing execution and insights across stakeholders. Collaborate cross-functionally to deliver results while shaping growth...

Drive customer support excellence by managing a frontline team to ensure timely resolutions, operational efficiency, and a culture of continuous improvement, paving the way for stellar service in heal...

Elevate the success and growth of strategic B2B2C partnerships by managing partner programs from evaluation to scaling, while collaborating cross-functionally to ensure operational excellence and outs...

Lead the charge in product strategy for employer onboarding and member enrollment, ensuring efficiency and accuracy across client operations. Collaborate with engineering and various stakeholders to e...

Lead the charge in enterprise sales within the Life, Annuities & Health sector, driving growth through strategic customer relationships and complex software sales. Own the full sales cycle from prospe...

Champion operational excellence by leading membership status determinations, ensuring accuracy and compliance while driving improvements and utilizing AI tools to optimize workflows in a fast-paced, i...

Reimagine customer engagement by leading initiatives that enhance service delivery and optimize operational processes. This role spans cross-functional teams and drives impactful strategies for increa...

Drive strategic delivery excellence across a $55M telecom portfolio, leading complex engineering programs while fostering client engagement and operational innovation. Elevate team performance and inf...

Join a team that's shaping telecom delivery excellence. Lead a multi-tower portfolio, driving modernization and technology direction while collaborating with C-suite stakeholders for growth and strate...

Unlock potential by serving as a strategic advisor to senior client leaders in healthcare. Drive consultative solutions, foster relationships, and influence executive strategy while maximizing the imp...

Advance your career by managing enterprise accounts, driving adoption, and ensuring satisfaction through strategic partnerships and hands-on customer engagement. Collaborate cross-functionally to deli...

Innovate sales strategies to drive growth in service sectors across AMER. Engage executives, develop key relationships, and leverage your expertise to turn prospects into revenue while maximizing exis...

Unlock potential by managing and enhancing customer relationships through expert engagement and strategic solutions, ensuring satisfaction and driving retention for medium to large commercial accounts...

Lead the charge in delivering enterprise-grade digital applications across the life sciences spectrum by leveraging cloud-native solutions, AI technologies, and effective team collaboration to transfo...

Lead customer success initiatives to enhance retention and growth for enterprise clients, leveraging analytics and collaboration across teams, while delivering exceptional insight and value realizatio...

Elevate customer experience by leading strategic retention and loyalty initiatives. Drive measurable impact through data-informed insights and foster a high-performing team, dedicated to enhancing sat...

Drive customer success and retention by leading a high-performing team, implementing strategic initiatives, and enhancing service delivery to maximize long-term growth and value for clients across mul...

Partner with us to lead and scale strategic partnerships in the Travel & TMC sector. Drive high-value deals, manage executive relationships, and build a high-performing team while shaping a crucial bu...

Unlock your potential in a global leadership role, driving innovative customer support strategies and managing multi-tier teams across diverse geographies to elevate service excellence and customer sa...

Take ownership of customer success for ~40 high-impact clients, driving digital transformation and strategic growth. Collaborate cross-functionally to optimize processes, enhance retention, and delive...

Join a team that's driving customer success by leading a high-performing group, implementing strategic initiatives, and fostering a culture of accountability and growth to enhance customer value and r...

Join a team that's redefining student success by leading a dedicated advising group focused on enhancing the academic and personal journeys of aspiring creative leaders...

Drive client success by owning strategic relationships and executing success plans. Collaborate with cross-functional teams to enhance client engagement, resolve challenges, and strengthen Cordial's i...

Transform customer success by overseeing strategic projects and building strong stakeholder relationships. Lead teams to deliver exceptional service and utilize data-driven insights to enhance talent...

Champion client relationships by serving as a strategic partner, driving solution adoption and value realization. Lead account health monitoring, retention efforts, and internal cross-functional colla...