Director, Customer Success Jobs in Boston, MA

Lead customer success initiatives by optimizing platform use, driving adoption, and ensuring satisfaction for global enterprises. Collaborate closely with clients, providing expertise and tailored sol...

Accelerate your career by leading CRM product management, shaping the roadmap for Salesforce solutions, and driving innovation in AI integration while collaborating with cross-functional teams to enha...

Lead the marketing growth strategy for a dynamic team, driving customer acquisition through innovative campaigns across digital and traditional channels. Collaborate with cross-functional partners to...

Transform customer experiences by driving success and satisfaction through proactive engagement, relationship management, and strategic guidance. Collaborate with clients to maximize their use of Serv...

Drive customer success by leading a team of managers to enhance client experiences, ensuring value delivery and operational excellence in multifamily property management. Collaborate cross-functionall...

Join a team that champions customer success by driving strategic relationships, ensuring retention, and enhancing business value for clients through proactive engagement and effective program manageme...

Drive best-in-class travel support through strategic leadership and operational excellence. Oversee lodging, flights, and customer advocacy, fostering a culture of continuous improvement and exception...

Engage customers to drive engineering transformation, managing their success through implementation, utilization, and renewals. Collaborate with teams to ensure strategic alignment and high-value outc...

Champion customer success by driving engagement and satisfaction for complex accounts. Collaborate with clients to maximize value from robotic solutions while advocating for their needs internally. Th...

Lead the charge in transforming customer success by driving Net Revenue Retention. Own the post-sale journey across diverse products, build a high-performing team, and adapt strategies to ensure custo...

Join a team that drives exceptional customer experiences by leading the charge in customer success. You'll enhance processes, foster retention, and connect product insights to elevate satisfaction, ul...

Champion customer success by driving impactful relationships, ensuring clients maximize platform value through effective training and insights. Collaborate cross-functionally to enhance account growth...

Partner with us to drive growth and adoption across a diverse product portfolio, managing strategic partnerships from design to launch. Collaborate cross-functionally to enhance relationships and ensu...

Join a team that's redefining People Operations by leading global service delivery, enhancing employee experiences, and driving operational excellence across Talent Acquisition and People processes fo...

Lead the charge in driving enterprise growth and client retention by integrating relationship management and sales strategies across a defined region. Cultivate high-performing teams to achieve except...

Engage with US mortgage lenders to drive adoption of FICO's credit analytics and services. Lead initiatives to maximize revenue opportunities and enhance client experiences while providing strategic i...

Empower your career by driving customer success for key enterprise accounts. Collaborate with diverse teams to enhance efficiency, safety, and sustainability in operations while mentoring peers and fo...

Unlock potential by leading a global enablement team to develop and implement a comprehensive strategy that enhances sales effectiveness and drives revenue growth across all customer-facing roles...

Optimize revenue generation by leading Sales and Revenue Operations, driving performance across customer-facing teams, and fostering a culture of excellence through strategic initiatives and cross-fun...

Champion customer success by designing and optimizing scalable programs that enhance adoption of identity security solutions, ensuring impactful training and resources for customer-facing teams...

Shape the future of client success by managing strategic relationships with enterprise clients, driving adoption and retention, and ensuring that they achieve their business outcomes through our innov...

Engage with enterprise clients to drive product adoption and maximize value from legal tech solutions. Act as a trusted advisor, translating customer needs into actionable strategies while ensuring a...

Champion customer success by managing high-value accounts, driving strategic initiatives, and mentoring junior team members. Leverage your expertise in cybersecurity to influence customer outcomes and...

Join a team that's redefining customer success in cybersecurity. As a Senior CSM, you'll manage high-value accounts, drive strategic initiatives, and mentor junior team members to achieve transformati...

Manage the transformation of Customer Support into a strategic function, driving operational efficiency and enhancing service quality. Lead a team to implement innovative strategies that elevate the c...