Director, Customer Success Jobs in Boston, MA

Transform client success by leveraging institutional investment expertise to drive retention and revenue growth for top-tier clients through strategic relationship management and data-driven decision...

Develop and execute tailored strategies to drive customer success across accounts. Partner with diverse stakeholders to manage renewals, expansions, and adoption, ensuring meaningful impact and optima...

Grow and lead global logistics operations, driving fulfillment, customs, and 3PL partnerships to scale a complex network supporting rapid international expansion and operational excellence...

Unlock potential by guiding clients to maximize value from innovative solutions. Collaborate cross-functionally to drive adoption, engagement, and measurable outcomes, ensuring clients achieve their s...

Support strategic account growth by managing relationships and sales for enterprise clients. Drive revenue through product deployment, develop account plans, and collaborate across teams to exceed per...

Join a team that partners with government and education sectors to drive retention and growth. You will leverage your expertise in B2B SaaS to build strong relationships and advise on best practices...

Lead operational transformation initiatives, manage cross-functional teams, and enhance client success strategies. Drive onboarding, product adoption, and value realization while ensuring scalable ser...

Lead strategic partnerships to elevate and scale multi-year AI and LLM relationships. Collaborate cross-functionally to deepen alliances, drive integration optimizations, and advance collaborative opp...

Lead a dedicated team within Commercial Onboarding and Servicing, fostering client success and guiding service execution. Drive performance, enhance client experiences, and manage service strategies i...

Lead the digital transformation by driving strategic initiatives that enhance user engagement and deliver innovative solutions, ensuring alignment of technology with business goals while managing a hi...

Optimize regional sales initiatives by leading a dynamic team, driving revenue growth through effective mentoring, and enhancing customer relationships while achieving strategic sales objectives in a...

Champion partner integrations by bridging technology and business needs. Lead technical discussions, design solutions, and ensure seamless onboarding for a diverse range of B2B partners while optimizi...

Drive product marketing strategies and operations at a critical growth phase. Lead a team to define market narratives and align cross-functional initiatives, ensuring impactful launches that enhance s...

Tackle media strategy and planning for healthcare clients. Lead a team, innovate omnichannel solutions, and drive measurable outcomes. Partner with stakeholders to elevate audience-first approaches an...

Lead the charge in driving account growth for key clients, leveraging AI expertise to shape conversations with CXOs. Expand engagement depth while achieving aggressive revenue targets and enhancing cl...

Elevate your career by driving key account growth and establishing strategic AI partnerships, while expanding client relationships and achieving ambitious revenue targets through collaborative efforts...

Partner with us to transform customer experience operations into a seamless, data-driven journey. Your leadership will unify departments for consistency, enabling effective strategies that enhance cus...

Lead the development of scalable customer programs to enhance product testing and insights. Collaborate cross-functionally to integrate customer feedback into decision-making, ensuring a seamless cust...

Unlock potential by leading strategic initiatives, optimizing sales operations, and enhancing launch readiness across commercial functions to drive business success and collaboration in key markets...

Collaborate to optimize data strategies that empower partners in civic engagement. You'll address complex data needs, support diverse campaigns, and enhance data management practices for effective adv...

Create a proactive customer experience engine by building processes, tools, and insights. Lead cross-functional initiatives, synthesize customer feedback, and manage operational teams to enhance custo...

Pioneer new business lines in a fast-growing consumer market. Drive strategies from concept to revenue, collaborating across teams. Embrace hands-on operation to scale innovative solutions that levera...

Join a team that's redefining go-to-market strategy by leading the RevOps function. You'll collaborate across departments to optimize processes and data-driven insights, directly impacting customer id...

Drive revenue growth by developing and executing a robust channel strategy in the Americas' Western Region, focusing on partner recruitment, enablement, and performance management to achieve targeted...

Own the end-to-end B2B2C enrollment funnel by transforming data into actionable insights, optimizing processes, and leading cross-functional collaboration to enhance growth and ensure successful membe...