Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$90K - $120K *
Engage with clients to develop new accounts and expand existing ones. Utilize sales strategies to maximize territory potential while providing exceptional customer service and product support. Build l...
1 week ago
$67K - $101K *
Unlock potential by leading warehouse operations, promoting safety and efficiency, mentoring associates, and ensuring compliance with corporate standards to drive performance and achieve operational g...
1 month ago
$120K - $150K *
Lead a dynamic team as you drive successful implementation delivery for diverse product areas, ensuring operational excellence and an exceptional customer experience while fostering a culture of owner...
2 weeks ago
Director - Costco Digital Service Architecture & Technology
$160K - $230K *
Lead the charge in shaping a unified architecture strategy that aligns technology initiatives with business objectives, while mentoring a high-performing team and ensuring adherence to best practices...
Reposted today
Director of Sales - Education and Healthcare
$100K - $130K *
Help us drive sales growth by leading a talented team in the Education and Healthcare sectors, developing strategic business plans, fostering relationships, and delivering outstanding results in a col...
3 weeks ago
Director of Operations - 1st Shift
$100K - $130K *
Reimagine operational excellence as you oversee daily processes, enhance productivity, and lead a team. Drive improvements in safety and quality while fostering a culture of development and compliance...
2 weeks ago
Director of Operations - 1st Shift
$90K - $120K *
Accelerate operational excellence by managing quality processes, improving performance, and leading teams in a fast-paced supply chain environment. Drive safety, customer satisfaction, and financial g...
2 weeks ago
$120K - $160K *
Lead the charge in defining and executing impactful product marketing strategies, shaping market positioning and go-to-market initiatives for a high-performing team focused on driving business outcome...
Reposted 2 weeks ago
Ld Dir , Workforce Management - Back Office Operations
$100K - $231K *
Elevate back-office operations by designing and executing innovative workforce management strategies. Drive efficiency through advanced analytics and cross-functional collaboration to optimize resourc...
Reposted 2 days ago
Ld Dir , Workforce Management - Back Office Operations
$100K - $231K *
Shape workforce management strategies for back-office operations, optimizing processes across diverse service functions to enhance operational efficiency and service delivery through data-driven decis...
Reposted 2 days ago
$130K - $165K *
Lead and innovate global quality strategies, ensuring high standards across connected devices. Collaborate with cross-functional teams to enhance quality systems and drive continuous improvement in ma...
3 weeks ago
$90K - $130K *
Oversee key account management activities, ensuring client satisfaction and proactive service delivery while collaborating across teams to align brand strategies with client needs and maximize busines...
Reposted 4 days ago
Ld Dir , Workforce Management - Back Office Operations
$100K - $231K *
Architect innovative workforce management strategies for back-office operations, enhancing productivity and service delivery through advanced analytics and operational frameworks in a dynamic healthca...
Reposted 2 days ago
$120K - $180K *
Make your mark by leading strategic enterprise accounts in AI-driven construction, serving as a trusted advisor to executives, and driving operational clarity and outcomes to prevent project delays an...
1 week ago
Director TIC Operations, Chief of Staff
$152K - $202K *
Join a team that's driving strategic initiatives and operational excellence. Lead efforts in aligning priorities, enhancing customer experiences, and fostering collaboration across diverse teams to ac...
1 week ago
Customer Operations Supervisor
$83K - $95K *
Grow your career with a leadership role in customer operations that drives team success, optimizes service processes, and enhances customer satisfaction through effective coaching and collaboration ac...
3 weeks ago
$90K - $130K *
Drive client success by leading account teams and delivering strategic solutions. Leverage your expertise in problem-solving, organizational skills, and marketing strategy to enhance client relationsh...
Reposted today
Marketing Director - Project Leaders/Telecom
$141K - $206K *
Accelerate progress at marketing leadership in two dynamic divisions, driving national strategies that enhance client engagement and revenue growth while ensuring alignment with firmwide goals and mar...
1 week ago
Operations Manager - Dallas Branch
$84K - $126K *
Drive operational efficiency and enhance workplace culture as you manage logistics and transportation teams, ensuring effective processes and high performance in a fast-paced warehouse environment...
1 week ago
$157K - $210K *
Unlock potential by driving effective local government advocacy strategies and relationships. Contribute to shaping community initiatives and policy engagement in California, while collaborating close...
2 days ago
Marketing Director - Project Leaders/Telecom
$141K - $206K *
Champion innovative marketing strategies across diverse divisions, enhancing brand visibility and client engagement while driving sustainable growth. Collaborate with leaders to navigate and integrate...
1 week ago
$75K - $95K *
Shape international trade compliance by ensuring adherence to regulations, collaborating with partners, and enhancing internal processes. Lead efforts to navigate complex logistics while fostering str...
Today
Business Development Director, Commercial
$175K - $500K+*
Drive growth in the Americas by managing full-cycle business development, building trusted relationships, and closing deals in the commercial aerospace sector while navigating a dynamic startup enviro...
Reposted 2 weeks ago
$80K - $100K *
Drive exceptional dining experiences and culinary operations, overseeing strategic initiatives to enhance resident satisfaction, optimize financial performance, and cultivate a positive team environme...
2 weeks ago
$80K - $85K *
Lead the charge in optimizing dining services by ensuring customer satisfaction, operational efficiency, and continuous improvement while overseeing all food service activities in a vibrant managerial...
3 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.