Director, Customer Service Jobs in Toronto, ON

Lead the charge in developing strategic PR initiatives, managing client relationships, and overseeing communications efforts. Empower junior team members while fostering a collaborative culture to ach...

Champion customer success by providing strategic guidance and solutions, driving collaboration across teams to enhance operational efficiency for major clients while nurturing long-term partnerships...

Champion the contract lifecycle by drafting, negotiating, and managing commercial agreements while enhancing workflows and mitigating risks, collaborating with teams to ensure compliance and efficienc...

Drive impactful contact center technology programs through end-to-end delivery, leading cross-functional teams while managing client expectations and program governance to ensure projects meet busines...

Help us drive business growth by managing strategic partnerships and developing tailored solutions for financial institutions, ensuring exceptional service delivery and compliance with regulatory stan...

Lead the charge in delivering innovative contact center solutions, driving successful program execution through strong cross-functional collaboration, effective governance, and a commitment to deliver...

Lead the charge in operational excellence as you enhance client success in a dynamic, growing environment. Drive strategies, improve efficiency, and foster collaboration across teams to elevate servic...

Engage and elevate operational excellence as you lead a dynamic team focused on client success, driving service delivery, process improvements, and innovation across diverse Benefit Solutions. Foster...

Lead order fulfillment automation, analytics, and cross-functional alignment to optimize shipment processes, reduce costs, and enhance delivery speed, utilizing AI and data-driven decision-making...

Accelerate growth in contract logistics and warehousing by identifying opportunities, building relationships, and delivering customized supply chain solutions that drive client satisfaction and revenu...

Shape digital products by defining strategies rooted in market insights. Collaborate with cross-functional teams to create impactful solutions that enhance customer experiences and drive business grow...

Join a team that's redefining the future of cybersecurity service delivery. As the Service Owner, lead global operations of the Security Inquiry Response Center, driving strategic initiatives and fost...

Elevate client experiences by leading digital platform solutions, overseeing technical teams, and ensuring high-quality delivery across various engagements while driving innovation in analytics, DAM...

Transform the sales compensation landscape by leading global strategies that align incentives and optimize performance across diverse market routes. Collaborate with leadership to ensure programs driv...

Lead the charge in implementing Microsoft D365 CE projects to enhance business processes. Responsible for project management, team leadership, and stakeholder communication to deliver technology solut...

Shape impactful strategies by leading high-quality consulting projects for financial clients. Collaborate with teams across Visa to tackle client challenges and enhance service delivery through analyt...

Champion client data solutions by leading integration, governance, and analytics strategies. Drive operational excellence and foster collaboration across teams to enhance client outcomes through innov...

Shape the future of clinical logistics by optimizing transportation and distribution processes for radiopharmaceuticals, ensuring operational efficiency and compliance to support global expansion and...

Advance operational excellence by optimizing performance standards, managing resources, and driving strategic initiatives to enhance service delivery and profitability in a fast-paced environment...

Elevate your career by managing a skilled team in critical environments, ensuring operational excellence through maintenance, client relations, and staff development while meeting all service-level ag...

Champion project success by leading business analysis activities, collaborating with cross-functional teams, and delivering effective solutions that meet organizational goals within a dynamic project...

Join a team that's shaping Toronto’s parks and recreational infrastructure. As a strategic leader, you'll manage a complex capital portfolio, driving innovation and excellence while collaborating with...

Partner with us to enhance financial performance across a multinational division by leveraging analytical insights, fostering best practices, and providing strategic guidance to achieve operational ex...

Innovate as you lead complex project implementations for public safety clients, coordinating cross-functional teams while managing scope, budget, and risks to ensure successful project deliveries from...

Transform customer understanding by leading Customer Intelligence & AI initiatives that unify insights across channels. Drive measurable business outcomes and collaborate with cross-functional teams t...