Director, Customer Service Jobs in San Francisco, CA

Manage and lead service teams to increase market share while ensuring customer satisfaction and efficient operations. Drive profitability and oversee key strategies and budgets for growth in a dynamic...

Drive client relationships and team performance while managing operations, promoting business development, and ensuring compliance with standards. Lead a committed team to achieve strategic goals and...

Elevate the analytics agenda by leading a high-performing team to drive strategic insights across Marketing, Sales, and Finance, influencing key business decisions and fostering a culture of data-driv...

Support customer success as the key point of contact for strategic accounts, driving business growth, enhancing KPIs, and fostering collaboration across departments to ensure an exceptional experience...

Join a team that's driving account growth and building strategic relationships. Lead initiatives to enhance customer satisfaction and maximize sales effectiveness while meeting ambitious quotas throug...

Execute high-impact sales strategies, build and scale a top-performing sales team, and collaborate cross-functionally to drive revenue growth in a fast-paced SaaS environment. Lead from the front whil...

Drive strategic new logo acquisition across the East region, leading a team of sellers to close complex enterprise deals. Collaborate cross-functionally to enhance market reach and deliver tailored so...

Lead and optimize the order-to-cash cycle, driving process improvements and strategic credit management while managing a small team to enhance cash flow and reduce financial risks across multiple busi...

Join a dynamic team leading national engineering service delivery, driving compliance, enhancing service quality, and collaborating with senior operations leaders to optimize building infrastructure a...

Unlock potential by leading a transformative strategy for customer experience, optimizing operations through innovation, and collaborating across teams to enhance user engagement and satisfaction at s...

Drive customer experience transformation by defining strong strategies and scaling operations to enhance experiences for consumers, Dashers, and diverse marketplace interactions...

Lead advanced customer analytics initiatives, providing strategic insights and fostering client relationships. Drive analytics delivery excellence with distributed teams while identifying growth oppor...

Shape operations and customer partnerships in a high-impact role, leading complex JDM and Systems Integration programs. Drive strategic initiatives, ensure flawless execution across teams, and develop...

Join a team focused on driving supply chain transformation initiatives, engaging with clients to enhance operational performance and financial outcomes through strategic advisory, data-driven insights...

Unlock potential by driving revenue growth through strategic sales operations. Collaborate across teams to enhance customer experiences, streamline processes, and leverage data for decision-making whi...

Manage a high-performing technical support engineering team, driving escalation quality and improving customer satisfaction. Collaborate with engineering to ensure seamless resolution pathways and pro...

Shape the future of business operations by driving strategic planning and execution at pace. Lead a centralized team to enhance decision-making and resource allocation while fostering an AI-driven cul...

Join a team that's driving strategic growth for the Commercial and Mid-market segments. You'll partner with sales leaders, analyze business performance, and lead initiatives to optimize impact and exc...

Shape the future of customer engagement by leveraging your technical expertise and interpersonal skills. Drive project outcomes and build lasting relationships through effective communication and end...

Accelerate success by leading global SAP S/4HANA service delivery, ensuring high system availability, and driving continuous improvement while fostering team excellence and stakeholder engagement acro...

Drive client satisfaction and revenue growth by managing relationships and sales for a diverse client base, ensuring effective communication and resource navigation for optimal service delivery and re...

Drive consumer insights initiatives that shape strategic decisions, enhance product experiences, and foster a culture of data-driven growth. Collaborate with cross-functional teams to ensure insights...

Join a team that's at the forefront of financial technology innovation, leading strategy and execution for a critical product suite. Empower trade professionals by developing impactful payments and fi...

Accelerate site operations by managing daily activities and a small team. Drive service excellence through staff development, effective communication, and stakeholder engagement to enhance customer sa...

Unlock potential by leading the Technical Support function's strategic vision, innovating processes, and driving AI transformation to enhance service delivery and customer satisfaction while achieving...