Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Manager, Document Control and Training
$121K - $142K *
Transform the quality management landscape by overseeing document control and training processes, ensuring compliance with standards, and driving improvements within a dynamic biopharmaceutical enviro...
3 days ago
Senior Enterprise Sales Director
$130K - $150K *
Unlock potential by driving strategic software sales, managing enterprise accounts, and executing complex sales cycles through consultative solutions. Collaborate with teams to enhance customer relati...
1 week ago
$165K - $180K *
Lead global revenue operations and elevate accounting excellence. Own ASC 606 compliance, drive accuracy, and enhance cross-functional collaboration. Cultivate a high-performance team to ensure scalab...
Reposted 2 weeks ago
Vice President, Commercial Strategy
$350K - $425K *
Architect a dynamic commercial strategy to scale and evolve operations, driving growth beyond $1B. Design governance frameworks and oversee execution of compensation, enablement, and systems integrati...
2 days ago
$80K - $120K *
Shape the future of client relations by maximizing account growth and retention. Leverage your consultative skills to build lasting relationships and drive revenue through effective sales strategies a...
2 weeks ago
Director, Product Management - A2A & Money Movement
$160K - $210K *
Join a team that's redefining bank payment solutions by leading product vision, strategy, and execution across multiple A2A payment modalities while managing a talented team dedicated to innovation in...
2 weeks ago
$137K - $231K *
Lead the charge in global tooling operations by optimizing logistics, asset governance, and performance systems. Drive $CAPEX planning and establish Lean Daily Management practices to enhance efficien...
Reposted today
$137K - $231K *
Take ownership of global tooling operations, leading optimization efforts across planning, logistics, and governance while ensuring alignment with enterprise goals to drive efficiency, cost savings, a...
Reposted yesterday
Lead Director, Portfolio Strategy & Commercial Enablement
$144K - $288K *
Drive strategic leadership and operational direction for pharma data and analytics, aligning enterprise priorities with emerging technologies and commercialization to optimize portfolio outcomes and e...
Reposted 2 weeks ago
$189K - $210K *
Shape the future of renewables by leading product initiatives from discovery to launch. Collaborate with teams to solve complex challenges, influence engineering efforts, and enhance user experiences...
3 weeks ago
Senior Manager, Digital Customer Data Products - Product Manager
$117K - $234K *
Shape the future of customer data solutions by leading strategy, unifying actionable insights, and enhancing digital ecosystems across HVAC partners while driving innovation in data platforms and gove...
2 weeks ago
Senior Operations Manager, Post Production - Dallas
$90K - $120K *
Transform operations by overseeing reconditioning lines, ensuring production goals are met while driving continuous improvement, fostering team growth, and upholding safety standards in a dynamic envi...
3 days ago
Director, Head of Scaled Sales
$150K - $200K *
Join a pioneering team to build and lead innovative sales strategies that enhance customer engagement and drive growth through a blend of self-serve segmentation and sales assistance, leveraging data...
3 weeks ago
Senior Director, Intellectual Property
$233K - $315K *
Unlock potential by leading the development and execution of an innovative intellectual property strategy, managing complex patent portfolios and agreements, and advising on impactful legal decisions...
1 week ago
$120K - $150K *
Lead the charge in optimizing engineering operations and driving efficiency across production plants. Collaborate with cross-functional teams to foster innovation and strategic initiatives, enhancing...
2 weeks ago
$70K - $105K *
Elevate product value by translating stakeholder needs into prioritized actions that drive continuous improvement and deliver exceptional software solutions for retail and uniform management operation...
3 weeks ago
$150K - $200K *
Drive strategic revenue growth by leading sales into complex banking organizations while building executive relationships and expanding market reach. You'll develop and execute territory strategies, e...
Reposted 3 weeks ago
Senior Client Director (Remote)
$150K - $180K *
Transform client relationships by leveraging strategy and performance to drive growth and business impact. Collaborate with teams to deliver high-quality outcomes and manage portfolios effectively whi...
3 weeks ago
$129K - $139K *
Shape the future of revenue accounting by leading a team and managing SaaS billing and revenue recognition under ASC 606, ensuring compliance, automating processes, and collaborating with auditors to...
4 days ago
Senior Director Product Strategy, X-ray Imaging US and Canada
$176K - $264K *
Engage in end-to-end Product Management for the X-ray portfolio in North America. Drive strategy, optimize revenue, and shape product roadmaps through market insights, stakeholder collaboration, and i...
2 weeks ago
Regional Sales Manager, Remote
$130K - $160K *
Manage, mentor, and lead a dynamic sales team in the East Region, driving new business development, enhancing customer relationships, and achieving sales targets while supporting corporate policies an...
3 weeks ago
Director, Capture Manager - Air Force and Defense Agencies
$200K - $240K *
Join a leading team driving innovation and growth in defense solutions. As a Senior Capture Manager, you'll lead strategic initiatives, engage stakeholders, and shape winning proposals to secure oppor...
Reposted 4 days ago
Solutions Consultant - Boston, MA (MRO Industrial Sales)
$70K - $95K *
Empower your career by leveraging relationships and data to drive sales growth in your region. Combine consultative selling with strategic planning to exceed performance goals and strengthen partnersh...
4 weeks ago
Director, Sales Strategy & Value
$150K - $180K *
Drive sales strategy and value by collaborating with cross-functional teams to develop proposals, pricing models, and go-to-market strategies that enhance client relationships and support organization...
Reposted 2 weeks ago
$178K - $302K *
Elevate your career by leading strategic channel sales efforts and partnerships to enhance diabetes care access and patient experiences. Drive revenue growth and build a high-performing account sales...
3 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.