Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$110K - $130K *

Accelerate growth by leading a dynamic sales team, driving customer acquisition, and enhancing strategies in eCommerce tax compliance to maximize value for clients and expand market share...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$300K - $350K *

Drive North America sales strategies, lead a large team, foster growth, and build strong customer relationships to exceed revenue goals in surgical ophthalmology...

US-AnywhereRemote

5 days ago

  •   11 - 15 years exp.  •   Healthcare

$165K - $227K *

Pioneer a global reliability program by leading initiatives across 40+ manufacturing and 60 distribution sites, enhancing asset management, and delivering training to boost organizational capability i...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$141K - $234K *

Advance healthcare performance by leading advisory consulting engagements, managing resources, and nurturing client relationships. Oversee deliverables and lead a team to enhance service quality and d...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$84K *

Discover a dynamic sales role focused on driving growth in eDiscovery and Legal Services. Leverage your lead generation skills, manage client relations, and thrive in a remote work environment with fl...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$84K *

Engage as a key player in driving revenue growth through eDiscovery sales, leveraging client relationships and strategic networking to generate new business while developing existing accounts in a dyn...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$86K - $138K *

Grow your career by leveraging your expertise in omnichannel engagement to enhance member experiences through data-driven insights, product management, and innovative solutions that align with operati...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$125K - $150K *

Advance our sales strategy and leadership across diverse channels, enhancing overall performance through team development, channel expansion, and strategic partnership initiatives to drive revenue gro...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Elevate project outcomes as you lead global deliverable management for a complex multi-country initiative, ensuring compliance and operational success across teams and milestones while fostering colla...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$175K - $237K *

Discover a transformative role where you will lead and scale Process Intelligence initiatives, driving enterprise-wide process optimization and value realization through data analytics and cross-funct...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$215K - $233K *

Transform the enterprise reporting landscape by leading cross-functional initiatives, developing performance dashboards, and establishing data infrastructure to enhance decision-making and drive impac...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $120K *

Partner with us to optimize supply chain solutions using technical expertise in APIs, data integration, and consulting. Collaborate with clients to design and implement best practices that drive effic...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$139K - $175K *

Lead the charge in driving adoption of cutting-edge diagnostics services. Collaborate with partners, leverage industry knowledge, and ensure growth through strategic sales and client engagement, all w...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$114K - $182K *

Shape the future of high-speed interconnects by leading product management initiatives. Collaborate with cross-functional teams to drive the strategy, commercialization, and lifecycle management of ad...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$150K - $175K *

Join a team that leads the charge in frontend development, guiding a talented group to enhance our all-in-one platform. This role focuses on strategic direction and technical mentoring to meet custome...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Take ownership of strategic enterprise accounts, driving growth and customer transformation through executive engagement and multi-year account planning. Partner with key stakeholders to deliver measu...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$169K - $235K *

Engage with teams to drive impactful product launches, harnessing data and creativity to craft compelling narratives. Lead a diverse team to enhance market presence and optimize growth strategies acro...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$150K - $180K *

Elevate customer engagement by leading innovative creative strategies across digital and omnichannel experiences, driving brand storytelling and optimizing performance for a dynamic health and wellnes...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$150K - $180K *

Lead the charge in driving revenue growth and operational excellence through strategic inside sales initiatives aimed at expanding customer value and product adoption across North America. Join a fast...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$155K - $258K *

Deliver AI-driven product strategies to enhance Finance operations. Lead cross-functional teams in developing scalable solutions that meet enterprise needs while fostering partnerships to drive produc...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$207K - $247K *

Join a team that's driving AI-native software delivery by leading diverse tech teams, aligning strategies with business priorities while championing engineering excellence and operational effectivenes...

US-AnywhereRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Healthcare

$170K - $190K *

Lead the charge in fostering dynamic relationships with strategic healthcare partners. This role requires navigating complex client ecosystems, influencing decisions, and driving collaborative innovat...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$80K - $95K *

Join us to drive revenue growth by building relationships and delivering innovative solutions. You'll work closely with key accounts, addressing their unique needs while leveraging a comprehensive por...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$160K - $200K *

Accelerate growth by managing client relationships and driving innovative solutions in Telco outsourcing. Lead the development of strategies to achieve revenue objectives while enhancing client satisf...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$120K - $150K *

Champion innovative sales strategies and develop key client relationships to drive growth in a complex health services market. Leverage analytics and consultative selling to meet defined sales targets...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.