Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$110K - $130K *
Accelerate growth by leading a dynamic sales team, driving customer acquisition, and enhancing strategies in eCommerce tax compliance to maximize value for clients and expand market share...
1 week ago
Vice President, North America Sales
$300K - $350K *
Drive North America sales strategies, lead a large team, foster growth, and build strong customer relationships to exceed revenue goals in surgical ophthalmology...
5 days ago
$165K - $227K *
Pioneer a global reliability program by leading initiatives across 40+ manufacturing and 60 distribution sites, enhancing asset management, and delivering training to boost organizational capability i...
Reposted 2 days ago
$141K - $234K *
Advance healthcare performance by leading advisory consulting engagements, managing resources, and nurturing client relationships. Oversee deliverables and lead a team to enhance service quality and d...
2 days ago
Account Executive, e-Discovery and Legal Services
$84K *
Discover a dynamic sales role focused on driving growth in eDiscovery and Legal Services. Leverage your lead generation skills, manage client relations, and thrive in a remote work environment with fl...
3 weeks ago
Account Executive, e-Discovery and Legal Services
$84K *
Engage as a key player in driving revenue growth through eDiscovery sales, leveraging client relationships and strategic networking to generate new business while developing existing accounts in a dyn...
3 weeks ago
Product Manager - Member Service & Chat Data Products
$86K - $138K *
Grow your career by leveraging your expertise in omnichannel engagement to enhance member experiences through data-driven insights, product management, and innovative solutions that align with operati...
4 days ago
$125K - $150K *
Advance our sales strategy and leadership across diverse channels, enhancing overall performance through team development, channel expansion, and strategic partnership initiatives to drive revenue gro...
4 days ago
Associate Director, Deliverable Management
$110K - $130K *
Elevate project outcomes as you lead global deliverable management for a complex multi-country initiative, ensuring compliance and operational success across teams and milestones while fostering colla...
4 days ago
Director, Process Intelligence - Results Delivery Office
$175K - $237K *
Discover a transformative role where you will lead and scale Process Intelligence initiatives, driving enterprise-wide process optimization and value realization through data analytics and cross-funct...
2 weeks ago
Director of Enterprise Reporting
$215K - $233K *
Transform the enterprise reporting landscape by leading cross-functional initiatives, developing performance dashboards, and establishing data infrastructure to enhance decision-making and drive impac...
6 days ago
Senior Supply Chain Systems Consultant
$100K - $120K *
Partner with us to optimize supply chain solutions using technical expertise in APIs, data integration, and consulting. Collaborate with clients to design and implement best practices that drive effic...
3 weeks ago
$139K - $175K *
Lead the charge in driving adoption of cutting-edge diagnostics services. Collaborate with partners, leverage industry knowledge, and ensure growth through strategic sales and client engagement, all w...
2 weeks ago
$114K - $182K *
Shape the future of high-speed interconnects by leading product management initiatives. Collaborate with cross-functional teams to drive the strategy, commercialization, and lifecycle management of ad...
Reposted today
$150K - $175K *
Join a team that leads the charge in frontend development, guiding a talented group to enhance our all-in-one platform. This role focuses on strategic direction and technical mentoring to meet custome...
Reposted today
$150K - $180K *
Take ownership of strategic enterprise accounts, driving growth and customer transformation through executive engagement and multi-year account planning. Partner with key stakeholders to deliver measu...
3 weeks ago
$169K - $235K *
Engage with teams to drive impactful product launches, harnessing data and creativity to craft compelling narratives. Lead a diverse team to enhance market presence and optimize growth strategies acro...
3 weeks ago
Sr Director, Creative and Digital Experience
$150K - $180K *
Elevate customer engagement by leading innovative creative strategies across digital and omnichannel experiences, driving brand storytelling and optimizing performance for a dynamic health and wellnes...
6 days ago
$150K - $180K *
Lead the charge in driving revenue growth and operational excellence through strategic inside sales initiatives aimed at expanding customer value and product adoption across North America. Join a fast...
2 weeks ago
Director, Technical Product Management - Applied AI
$155K - $258K *
Deliver AI-driven product strategies to enhance Finance operations. Lead cross-functional teams in developing scalable solutions that meet enterprise needs while fostering partnerships to drive produc...
Reposted 3 weeks ago
Senior Director Software Engineering
$207K - $247K *
Join a team that's driving AI-native software delivery by leading diverse tech teams, aligning strategies with business priorities while championing engineering excellence and operational effectivenes...
Reposted 6 days ago
$170K - $190K *
Lead the charge in fostering dynamic relationships with strategic healthcare partners. This role requires navigating complex client ecosystems, influencing decisions, and driving collaborative innovat...
3 weeks ago
$80K - $95K *
Join us to drive revenue growth by building relationships and delivering innovative solutions. You'll work closely with key accounts, addressing their unique needs while leveraging a comprehensive por...
3 weeks ago
Vice President, Client Solutions - Telco
$160K - $200K *
Accelerate growth by managing client relationships and driving innovative solutions in Telco outsourcing. Lead the development of strategies to achieve revenue objectives while enhancing client satisf...
2 weeks ago
$120K - $150K *
Champion innovative sales strategies and develop key client relationships to drive growth in a complex health services market. Leverage analytics and consultative selling to meet defined sales targets...
2 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.