Director, Customer Service Jobs in Raleigh, NC

Lead the AI product strategy for engaging patient experiences post-discharge. Collaborate with cross-functional teams to enhance AI capabilities while managing a product team that drives innovation an...

Join a team that's redefining customer success by leading and mentoring CSMs. Drive scalable strategies for enterprise clients while optimizing their experience and outcomes as we grow and enhance our...

Elevate employee relations by guiding managers and staff in implementing compliant HR practices, ensuring support for performance management and workplace accommodations while collaborating with legal...

Empower the customer success strategy for our organization by engaging key clients, leading program design, and optimizing performance metrics. Drive growth initiatives and influence high-level strate...

Join a team that's redefining customer success, influencing strategy and relationships to enhance client retention and growth, while optimizing performance across the organization and nurturing key cl...

Drive strategic product management and governance for advanced eSource platforms, ensuring compliance and enhancing decentralized and hybrid trials. Collaborate cross-functionally to shape product vis...

Contribute to operational excellence in patient services by supporting daily operations, facilitating workflows, and enhancing technology integration to optimize patient experiences and program perfor...

Lead the charge in crafting and executing commercial reimbursement strategies. Oversee payer negotiations, manage a high-performance team, and provide expert guidance on payer policies to enhance oper...

Lead the charge in managing a large plant's complex operations, ensuring alignment with strategic goals in safety, finance, and quality. Drive continuous improvement initiatives while fostering employ...

Develop strategic account plans for grocery clients in the Central U.S. Manage relationships, drive growth, and execute sales strategies to enhance revenue, distribution, and market share across assig...

Explore new opportunities as a Key Account Manager, driving strategic growth through strong customer relationships and cross-functional collaboration in a dynamic B2B environment...

Drive customer engagement as a subject matter expert in cardiovascular ECG solutions. Collaborate with stakeholders to develop marketing materials, lead technical discussions, and evaluate emerging di...

Lead the charge in enterprise IT sourcing, driving high-impact software procurement and renewal initiatives. This role offers autonomy in achieving measurable savings and enhancing procurement maturit...

Champion strategic initiatives that drive long-term success, partnering with senior leaders to address complex business questions and evaluate opportunities across a high-performing team in the biopha...

Lead data governance and management initiatives, driving policy enforcement and standards across teams while engaging hands-on in data profiling and AI application to ensure data integrity and quality...

Unlock your potential by partnering with Operations to drive cost efficiency and strategic insights. Collaborate with cross-functional teams to enhance financial processes and support rapid growth in...

Shape operational excellence in pediatric healthcare by leading strategic access, capacity, and performance initiatives. Collaborate withclinical leaders to drive improvements and implement workflows...

Play a key role in developing and executing strategic marketing campaigns, collaborating with leadership to enhance brand visibility while managing projects and guiding teams to boost member engagemen...

Empower a high-performing tier 2 support team to enhance customer experience. Drive operational excellence and leverage new technologies while resolving complex activation issues efficiently across Lu...

Lead the charge in product innovation and lifecycle management, collaborating with cross-functional teams to drive customer satisfaction and revenue growth while aligning products with strategic objec...

Engage in strategic provider contracting to enhance market expansion and value-based care. Lead and mentor the contracting team to ensure alignment of organizational goals with comprehensive negotiati...

Elevate customer success by driving retention strategies and growth initiatives within the background screening industry. Collaborate across teams to optimize product delivery, enhance client satisfac...

Lead the charge in optimizing our global logistics network while managing resilience initiatives and driving sustainability aligned with corporate ESG commitments. Collaborate cross-functionally to en...

Champion a proactive safety culture by leading health and safety initiatives, ensuring compliance with federal, state, and local regulations, and providing training to promote a safe, accident-free wo...

Lead the charge in our FAS practice, driving growth and delivering exceptional client service across diverse industries, while overseeing a talented team and navigating complex financial challenges...