Director, Customer Service Jobs in New York, NY

Transform the future of supply chain technology by leading innovation initiatives, managing a structured evaluation process, and engaging stakeholders to drive measurable value and strategic alignment...

Drive operational excellence by leading project management initiatives, collaborating with cross-functional teams, and implementing efficient systems and processes to enhance client service and projec...

Champion quality excellence across North America by leading Quality Assurance, Control, and Systems. Drive compliance, continuous improvement, and regulatory readiness in manufacturing facilities whil...

Transform building services operations by leading a dedicated team to ensure safe, efficient, and compliant facility management across multiple locations, while driving continuous improvement and coll...

Champion operational excellence by driving agency adoption of investment forecasting processes, ensuring accurate reporting, and enhancing collaboration across teams to optimize performance and suppor...

Join a team that's dedicated to enhancing service excellence and fulfillment metrics. Lead a multi-functional group to optimize customer logistics and order management, driving continuous improvement...

Drive the evolution of customer support by building an AI-native organization that leverages intelligent systems and exceptional talent to deliver world-class technical support for developers and ente...

Optimize the global revenue accounting lifecycle, ensuring compliance with ASC 606 while leading high-performing teams. Collaborate cross-functionally to enhance billing, collections, and financial re...

Engage your leadership skills to drive revenue growth by building and mentoring a high-performing sales team. Focus on customer acquisition and market penetration in a competitive environment, collabo...

Join a team that's dedicated to enhancing customer experiences by leading and developing AirTrain Agents. Drive operational excellence and ensure safety and reliability in public transportation, impac...

Join a dynamic team as you lead customer service operations, ensuring safe and efficient public transportation. Your leadership will enhance passenger experiences and drive continuous improvement in s...

Shape the future of customer experience by leading AI-driven delivery initiatives. Manage a diverse portfolio, ensuring measurable outcomes while guiding teams through complex transformations and fost...

Accelerate progress at Clio Phones by leading the growth of a cloud-native VoIP platform for law firms. Own P&L, build operational plans, and drive market strategy while managing cross-functional team...

Shape the future of brand strategy by leading high-impact consulting projects, fostering client relationships, and mentoring teams in a dynamic environment focused on delivering actionable insights an...

Shape the future of quality operations by leading teams to enhance product excellence and consumer satisfaction across global markets, driving continuous improvement and strategic initiatives in a dyn...

Drive transformative growth by managing and expanding a $6M+ CPG account base. Utilize strategic selling and analytical insights to foster relationships, enhance revenue, and introduce new clients wit...

Elevate production excellence by leading complex client programs, ensuring strategic delivery, client satisfaction, and operational efficiency across multi-million-dollar initiatives and diverse marke...

Champion growth in the retail sector by driving account development and sales. Leverage strong customer relationships to enhance satisfaction and profitability while effectively managing your sales pi...

Drive integrated communications strategies for a leading tech client, overseeing media relations, storytelling, and account operations while mentoring a high-performing team and fostering agency growt...

Shape the future of global sales strategy by leading initiatives that drive partner growth and sales enablement. Collaborate with cross-functional teams to optimize processes, enhance capabilities, an...

Unlock your potential by leading a dynamic team to drive channel partnerships, transforming opportunities into revenue-generating relationships across diverse verticals in a fast-growing ecosystem...

Lead enterprise change initiatives by developing and executing comprehensive strategies for communications, learning, and stakeholder engagement to drive successful adoption of a multi-year transforma...

Empower enterprise transformation by leading change management and communications strategies. Drive stakeholder engagement, readiness, and adoption across global teams to ensure successful implementat...

Engage stakeholders and elevate brand awareness by defining and implementing robust communication strategies. Build trusted relationships within the community and lead recruitment efforts in a competi...

Elevate rebate product strategy by leading development, driving growth, and enhancing operational performance. Collaborate across teams to ensure compliance and deliver measurable outcomes that align...