Director, Customer Service Jobs in Madison, WI

Drive impactful initiatives by leading customer care applications projects with cross-functional teams to enhance platform capabilities and optimize business processes for diverse client needs...

Accelerate progress at optimizing the Opportunity-to-Cash process across company operations, ensuring accuracy, speed, and profitability through effective leadership, data-driven decision-making, and...

Join a team that's focused on driving customer success through leadership and innovation within the Enterprise segment, enhancing client relationships, and implementing growth strategies across divers...

Accelerate progress at a leading healthcare technology firm by driving support excellence. Lead a dynamic team, enhance operational performance, and foster customer satisfaction through strategic inno...

Transform the marketing landscape by leading comprehensive initiatives that drive lead generation, optimize team performance, and significantly boost revenue growth in a dynamic, high-stakes environme...

Shape the future of client partnerships by providing strategic leadership across two accounts in Medical Affairs and Commercial sectors, ensuring exceptional service, operational excellence, and growt...

Accelerate direct-response media strategy and optimization to drive qualified leads, balancing lower and upper funnel actions while fostering brand loyalty in Hispanic audiences through targeted multi...

Manage client relationships and operational activities to drive success, retention, and growth of healthcare products. Collaborate across teams, optimize performance, and ensure client needs are met w...

Transform client engagement within multimodal travel management. Collaborate across teams, drive project success, foster innovation, and build strong industry relationships to elevate service delivery...

Play a key role in driving customer success by managing a high-performing team, developing scalable strategies, and ensuring value realization for the Mid-Market Scale segment, all while enhancing cus...

Lead the charge in expanding our enterprise sales team, empowering innovative technology solutions. Drive performance metrics, develop talent, and foster a high-performing culture, all while championi...

Join a team that's driving innovative solutions for complex markets by leading a high-performing sales group. You'll enhance growth strategies, collaborate cross-functionally, and shape a culture focu...

Lead national strategies to engage large healthcare systems, fostering executive relationships that drive adoption of innovative solutions. Oversee complex sales cycles, expanding contracts and foster...

Accelerate progress at the forefront of billing services by leading advanced revenue cycle operations, ensuring compliance and operational excellence across Patient Research and Call Center teams, and...

Shape transformative SaaS experiences by leading product strategy, enhancing user engagement, and driving cross-functional growth initiatives to redefine hospital sterile processing operations into a...

Shape the future of client service delivery by driving excellence and operational efficiency. Partner with clients to enhance their benefits administration experience while leading complex implementat...

Empower a dynamic support team to deliver exceptional customer care while driving process improvements and engaging cross-functional partners in the healthcare tech landscape. Your leadership will sha...

Discover your potential while enhancing product data accuracy and governance. In this role, you'll lead data management initiatives, ensure ERP integrity, and collaborate with cross-functional teams t...

Lead the charge in shaping the digital future of our Order Management system by defining product vision, driving cross-functional collaboration, and creating seamless user experiences that elevate B2B...

Advance business growth and optimize CX through data-driven strategies, steering connected vehicle services and partnerships, while fostering innovation in a leadership role emphasizing performance an...

Lead the charge in building and executing a comprehensive customer marketing program, encompassing advocacy, community, and lifecycle efforts that directly influence revenue growth and customer retent...

Empower your career as a strategic leader driving audience-first media strategies in healthcare. Collaborate with cross-functional teams to deliver impactful planning, investment, and measurement that...

Unlock potential by driving product strategy for governance and compliance solutions. Lead cross-functional initiatives to enhance product competitiveness and customer satisfaction while ensuring alig...

Manage enterprise communications strategy, focusing on employee engagement, culture, and member advocacy. Collaborate with C-suite to enhance organizational trust, lead change communications, and deve...

Lead the Site Logistics & Execution strategy for AP Reading events, ensuring seamless vendor management and operational readiness while guiding the team through crisis situations and optimizing proces...