Director, Customer Service Jobs in Cleveland, OH

Shape the future of federal technology by driving enterprise sales within strategic System Integrator accounts, fostering relationships, and leading complex sales cycles from identification to closure...

Elevate client relationships by leading a high-performing team focused on retention strategies. This role involves strategic oversight, talent development, and operational excellence to drive long-ter...

Grow your career with a dynamic sales position focused on building customer relationships in the Power Generation industry. You'll develop strategies, maintain high data quality, and drive operational...

Transform the content landscape by spearheading product strategy and enhancing customer experiences. Leverage AI and market insights to innovate a comprehensive product portfolio while ensuring editor...

Lead the charge in building and maintaining scalable financial models for forecasting, budgeting, and KPI reporting in a dynamic SaaS environment, ensuring high accuracy and actionable insights for ex...

Unlock potential by leading the charge in product management for diverse professional development initiatives. Collaborate with stakeholders to drive strategy, enhance user satisfaction, and deliver i...

Unlock your potential by leading sales growth in a vital regional market. Drive strategic engagement with biopharma clients, enhance team performance, and navigate dynamic industry challenges while ac...

Unlock potential by leading product management for innovative Salesforce solutions, ensuring customer-centric service in healthcare. Collaborate cross-functionally to enhance performance and drive suc...

Engage customers and drive brand growth in top on-premise accounts. As a key liaison, you’ll enhance visibility, build relationships, and identify opportunities while executing strategic initiatives i...

Shape the future of capital and tax strategy by managing critical relationships and driving innovative solutions for asset and credit structuring in a dynamic family office environment...

Shape the future of medical devices by leading regulatory strategies, ensuring compliance across global markets, and mentoring a dedicated team. Empower innovation through effective communication with...

Drive the optimization of mill operations by leading process engineering initiatives and continuous improvements, enhancing material flow through advanced automation while managing a dedicated team ac...

Join a team that's redefining customer experience by building a rigorous QA program that will measure, improve, and elevate support interactions across human and AI channels to drive product enhanceme...

Shape the future of pharmaceutical distribution by leading strategic initiatives, driving financial analysis, and developing key partnerships to enhance brand product strategy in a collaborative and h...

Champion cross-functional collaboration and drive sales effectiveness by developing scalable enablement programs that empower teams to excel and deliver exceptional customer experiences, translating s...

Drive impactful customer success initiatives in Financial Services, crafting transformative strategies that align with enterprise goals. Collaborate with CxO-level stakeholders, utilizing a human-cent...

Transform operational strategies to ensure seamless execution of individualized therapies, driving cross-functional collaboration and optimizing delivery across the therapy ecosystem to enhance patien...

Unlock potential by leading the governance and scaling of maintenance systems across automated warehouse operations, ensuring planning standards and execution discipline enhance uptime and cost contro...

Pioneer strategic payer relationships to enhance access, reimbursement, and patient affordability in a critical leadership role. Drive account management strategies while collaborating with cross-func...

Transform customer outcomes as you lead the Customer Success vision, ensuring retention and growth through strategic oversight and hands-on execution within a dynamic, cross-functional environment...

Champion strategic enterprise architecture and technology governance, guiding technology investments and aligning priorities. Collaborate with leaders to enhance innovation, manage risk, and drive tec...

Join a team that tackles complex business decisions to enhance consumer packaging strategies. You will analyze market dynamics, collaborate cross-functionally, and drive data-informed recommendations...

Unlock your potential as you drive growth in refuse/waste and municipal fleet accounts, managing end-to-end sales cycles and leveraging existing industry relationships to secure wins and expand impact...

Elevate client investment strategies through comprehensive portfolio management and analysis, leveraging advanced market knowledge and fostering collaboration to drive superior client experiences and...

Accelerate your sales career by driving new business growth in underserved SMB markets. Engage with clients, identify needs, and showcase T-Mobile’s unmatched solutions to hit your sales goals and dev...