Director, Customer Service Jobs in Cleveland, OH

Drive high-quality business performance and operational excellence across regions by coaching and aligning leadership teams, ensuring accountability, and fostering a culture of continuous improvement...

Drive the sourcing strategy and market access for parts supply, fostering relationships with key Asian suppliers while ensuring compliance and quality standards are met for operational excellence acro...

Empower and elevate our account management strategy to maximize retention and drive growth. Spearhead team performance, implement best practices, and analyze data to unlock insights, fostering strong...

Join a dynamic team to drive commercial strategy and execution, enhancing customer engagement and optimizing benefits solutions. As a key player, you'll collaborate across departments to boost sales p...

Drive business success by managing strategic partner relationships, enhancing market presence and identifying growth opportunities. Collaborate with leadership and conduct regular reviews to maximize...

Pioneer your career by leading global financial operations, driving efficiency in AP, AR, and revenue processes while ensuring regulatory compliance and operational excellence across cross-functional...

Lead the charge in driving consulting opportunities across North America. Collaborate with cross-functional teams to develop solutions, build executive relationships, and create measurable outcomes th...

Reimagine market strategy as you lead a Solutions Consulting team, conducting analyses and establishing frameworks to capture opportunities while defining product fit and execution plans. Drive alignm...

Elevate your career by managing a team of Inside Sales Reps, driving sales performance, and building strategic relationships across North America. Lead sales direction, business planning, and customer...

Lead the strategy and execution of customer-centric digital experiences across web and mobile channels, optimizing customer journeys through data-driven insights and cross-functional collaboration to...

Provide efficient equipment service and troubleshooting for packaging machinery in protein processing, ensuring optimal performance and customer satisfaction while developing strong relationships and...

Transform operational excellence in our Field Service organization. Lead analytics, governance, and performance initiatives to enhance safety, customer satisfaction, and efficiency, driving business p...

Take ownership of financial leadership within a dynamic division, driving strategic planning and analysis, compliance, and governance. Collaborate across functions to enhance profitability and optimiz...

Join a dynamic team as you oversee regional operations, ensuring seamless service delivery and operational excellence across facilities while driving strategic initiatives and fostering high-performan...

Transform customer support by leading a 150+ global team, deploying AI agents, and building a world-class service model. Drive proactive engagement, develop innovative strategies, and serve as the voi...

Join a team that's redefining digital ad sales strategies with an emphasis on programmatic solutions. Drive revenue growth through executive client relationships and lead a talented sales team to exce...

Drive the future of customer success by leading a high-performing team. Own retention and revenue targets, establish proactive risk management, and refine operational models to ensure sustained custom...

Lead the charge in transforming client delivery with innovative project execution across multiple financial technology products, ensuring high-quality outcomes and exceptional client relationships whi...

Lead the charge in forming strategic partnerships within healthcare, enhancing client success through data-driven insights and operational excellence. Drive retention and growth while ensuring unparal...

Lead strategic data partnerships to enhance collaboration and decision-making across commercial teams. Drive governance, compliance, and innovative data integration with a focus on maximizing value fr...

Empower teams by leading delivery operations across key regions, driving performance, strategy execution, and customer satisfaction while fostering growth and service excellence in a dynamic environme...

Champion customer success by leading a dynamic team of managers to drive performance, develop talent, and ensure exceptional client experiences through proactive risk management and consistent operati...

Unlock operational excellence by leading Line Stores management and inventory functions while ensuring compliance with aviation regulations and promoting a culture of safety and quality in support of...

Elevate your career by leading underwriting performance strategies for a top Fortune 20 company. Drive insights and optimization while fostering relationships ensure competitive claims experience and...

Lead the charge in overseeing the Design team, driving creative direction, managing budgets, and ensuring high-quality design deliverables, while fostering strong customer relationships and enhancing...