SNAP-ON BUSINESS SOLUTIONS (A Group under RS&I Division of Snap-on Incorporated)

Located in Richfield, OH

ONSITE - Monday through Friday

Responsible for all aspects of managing Inside Sales Reps for a designated North American region. Works with Sales to successfully drive and accomplish sales and distribution of all of Snap-on Business Solutions (SBS) assignments. Manage and maintain internal and external relationships, partnerships, and alliances to accomplish designated assignments to ensure all business objectives are achieved.  Focus on accountability for sales performance. Interfaces with required areas within (SBS) to ensure expectations are met.

1.     Sales direction, training, forecasting, expense management, competitive intelligence and managing all sales activity to accomplish all SBS objectives.

2.     Business planning to establish territories and sales plans to accomplish objectives.

3.     Drive accountability for sales performance.

4.     Manage customer satisfaction and support including customer complaints.

5.     Review all aspects of market analysis to determine customer/prospect needs.

6.     Assess business and pricing models that promote customer/prospect preference.

7.     Assist in developing successful market offerings and promotions to drive success.

8.     Support all sales channels available/assigned to accomplish market objectives.

9.     Manage Sales & Service to all customers/prospects including selling strategy to accomplish successful negotiation, presentation, representation, demonstration, and closing, of SBS Product and Service Offerings.

10.  Regular communications of customer contact, sales feedback, call activity, CRM activity, reporting requirements and sales accountability to SBS.

11.  Communicate with company decision makers and develop strong relationships/partnerships. Present brand advantages, competitive weaknesses, and selling solutions that highlight priority items while working within allotted budgets. Instill confidence utilizing integrity showing a strong level of commitment.

12.  Willing to undertake appropriate other duties and assignments as determined by Division Management.

·         Bachelors degree in Business preferred. MBA a plus.

·         Extensive experience in the automotive industry working with clients at all levels. 5 years minimum.

·         Exceptional interpersonal impact, with proven ability to bring both parties together in pursuit of mutual goals and

objectives.  Strong organizational influence skills with the ability to work with people at all levels within SBS. Exceptional problem-solving skills.

·         Ability to translate vision into action and to successfully steer others toward an agreed upon outcome.  Exceptional ownership abilities; proven experience at driving objectives to completion on time.

·         Proven skill at proposal generation.  Ability to conceptualize and capture existing conditions, understand requirements and make recommendations on how SBS solutions benefit the customer and provide financial return for both parties.

·         Strong financial acumen with the ability to translate need into profit. 

·         Exceptional presentation skills, strong written communication skills.

·         Very strong leadership skills; proven team player who sets an example for others.

·         Strong customer focus and desire for complete customer satisfaction.

·         Ability to travel.

·         Proven track record of success in meeting and exceeding sales objectives.

·         Exceptional ownership abilities; proven experience at driving objectives to completion on time.