Director, Customer Service Jobs in Cleveland, OH

Join a team that's driving strategic inventory leadership and financial governance. Leverage your expertise in accounting to optimize margins and enhance operational efficiency across our omnichannel...

Inspire growth by acquiring new business, building executive relationships, and crafting tailor-made transportation solutions. Engage deeply with clients throughout their journey and drive exceptional...

Lead a dedicated team to drive client success across diverse delivery modes, ensuring effective governance and coordination. Drive business development within a portfolio, nurturing critical client re...

Shape the future of chemical manufacturing by leading operations and driving performance excellence. Collaborate with cross-functional teams to foster innovation, ensure safety, and maximize operation...

Unlock potential by leading Deltek Costpoint implementations, managing client relationships, and guiding a diverse team, all while ensuring compliance in highly regulated sectors such as government co...

Unlock your potential in a global leadership role, driving innovative customer support strategies and managing multi-tier teams across diverse geographies to elevate service excellence and customer sa...

Join a team that leads global technical support operations, driving high-quality customer experiences. Balance strategic oversight with hands-on management, utilizing data and technology to enhance ef...

Transform client relationships by managing high-value consulting projects, driving service line growth, and ensuring client satisfaction. Leverage 10+ years of experience to deliver exceptional adviso...

Optimize and elevate customer success operations by leveraging metrics, technology, and strategic initiatives. Drive productivity across cross-functional teams, ensuring seamless processes and strong...

Create and execute a strategic roadmap for data products that drive client value and revenue. Lead product lifecycle from concept to commercialization, while building a team and leveraging cross-funct...

Lead multifaceted Disability Management and Life Insurance projects, driving innovative solutions. Collaborate closely with clients and cross-functional teams while managing resource allocation and op...

Champion client success through strategic engagement and revenue cycle improvements, driving performance, satisfaction, and growth for enterprise partners while leading operational excellence across h...

Empower enterprise growth by leading strategic initiatives across multiple divisions, fostering high-value relationships, and shaping long-term business development strategies. Collaborate with leader...

Deliver strategic enterprise sales initiatives by driving new business, nurturing key client relationships, and leveraging technical resources to capture major accounts across North America and expand...

Join a team that's redefining how visitors engage and convert on our website. Lead the web strategy to optimize conversion rates, retarget visitors, and integrate insights to enhance digital experienc...

Take ownership of new business bookings and strategic account expansion in the FSAAS domain, engaging senior executives and driving growth through complex, consultative sales cycles with a focus on da...

Empower consumer insights to drive product and marketing strategies. Combine research rigor with creativity to build a modern insights capability that enhances decision-making across teams and maximiz...

Deliver measurable outcomes by translating customer needs into scalable data solutions and optimized business processes. Lead cross-functional teams to drive data strategy execution while enhancing au...

Champion the finance function by delivering accurate, actionable numbers and guidance. Drive compliance and reporting while leading a lean team to elevate operational performance across multiple entit...

Manage financial operations for a large-scale, multi-source IT services program. Collaborate with enterprise partners and ensure accurate financial reporting, chargebacks, and support for invoicing. E...

Pioneer global Orexin development programs by driving project management efforts. Partner with the Global Team Leader to oversee cross-functional teams, manage critical activities, and ensure project...

Take ownership of translating product visions into actionable requirements. Collaborate across teams to refine priorities and ensure successful launch of software solutions while maintaining a strong...

Transform corporate aviation by overseeing jet fuel procurement, sustainability efforts, and ground operations. Collaborate with various teams to implement innovative solutions and strategies, ensurin...

Join a dynamic team to oversee jet fuel procurement, FBO operations, and sustainability strategies. Collaborate across departments to drive emission reductions, enhance service quality, and shape long...

Drive sustainability initiatives and optimize fuel procurement in corporate aviation. Collaborate with cross-functional teams to ensure operational excellence and implement long-term strategies for je...