Director, Customer Service Jobs in Brookline, MA

Oversee case management activities for clinical trial ICSRs, ensuring timely, high-quality output by managing workflow, data entry, quality control, and team performance for a collaborative cross-func...

Unlock potential by joining our Digital Insights team, leading data engineering for biologics. Develop scalable data pipelines, drive digital strategy, and support innovative solutions to enhance deci...

Elevate career success by leading innovative strategies for graduate career services, enhancing student support initiatives, and collaborating with faculty to deliver a comprehensive curriculum that a...

Shape the future of EdTech by leading revenue enablement initiatives that drive performance, optimize training programs, and foster collaboration across teams to achieve business objectives and enhanc...

Lead regulatory compliance for labeling and promotional activities in biotech, ensuring accuracy and adherence to regulations while collaborating across teams to shape strategic initiatives for produc...

Join a team that's revolutionizing IT service management by designing user-centric frameworks, leading modernization efforts, and enhancing service delivery in a collaborative healthcare environment...

Accelerate your career as you lead a team of Retail Territory Managers, driving sales and ensuring flawless execution across multiple territories while fostering customer relationships and aligning st...

Lead the development and implementation of workforce analytics strategies that empower data-driven decision making across the organization, enhancing human capital insights and optimizing employee lif...

Champion the evolution of messaging platforms, driving innovation and scalability across email, push, and in-app channels. Lead teams through the product lifecycle and collaborate to enhance customer...

Lead talent acquisition operations, driving compliance and system enhancements. Collaborate with teams to create scalable recruiting processes while optimizing vendor relationships and ensuring an eff...

Empower sporting excellence by architecting a high-performance culture within our organization. Collaborate with leadership to enhance team development, performance coaching, and foster a supportive e...

Take ownership of client relationships to enhance account retention and drive organic growth. Collaborate with teams to implement strategic client engagement initiatives, ensuring excellence in food s...

Innovate analytical strategies and lead a team of analysts to drive Pro retention and customer care metrics. Translate data into actionable insights and support high-impact decision-making in a fast-p...

Lead the charge in optimizing pharmacy supply chain operations, ensuring cost-effective procurement, inventory management, and compliance across a diverse healthcare system. Drive strategic initiative...

Lead strategic finance initiatives to drive critical decisions on pricing, market entry, and capital allocation, partnering with executive leadership to craft a roadmap for Formlabs' growth and financ...

Drive strategic talent acquisition initiatives to enhance workforce capabilities, leading a team of recruiters while engaging with executive stakeholders to deliver effective recruiting solutions that...

Champion the strategic vision for retirement plans, driving optimization of a diverse portfolio while ensuring compliance and enhancing participant experiences through leadership and data-driven insig...

Champion client relationships by delivering strategic solutions, driving revenue growth, and fostering partnerships. Collaborate across teams to leverage data and technology in transforming business o...

Transform the marketing solutions portfolio by leading product strategy, execution, and AI integration. Collaborate cross-functionally to enhance customer engagement for financial institutions, ensuri...

Join a team that leads and scales supply chain operations using AI and automation. Drive strategy and execution across sourcing, planning, logistics, and inventory while cultivating a high-performing...

Shape the future of pain treatment by leading the HCP marketing strategy. Drive innovative campaigns and engage with cross-functional teams to ensure a successful launch of novel therapies while optim...

Lead the charge in optimizing utilization management by assessing medical necessity, ensuring compliance with standards, and collaborating on case management strategies to enhance patient care outcome...

Lead the charge in defining and executing go-to-market strategies, turning ambiguity into actionable plans. Collaborate with senior leaders to enhance sales capacity, target setting, and strategic ana...

Lead comprehensive marketing strategies for GOMEKLI, driving brand success through collaboration with cross-functional teams, performance analytics, and innovative promotional initiatives to enhance p...

Join a forward-thinking team to lead and enhance enterprise-wide business processes. Collaborate with stakeholders to optimize workflows, implement changes, and drive innovative solutions that support...