Staples

Director of Talent Acquisition Operations & Compliance

Staples$100K — $130K *
Staffing
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in Talent Acquisition Operations or HR Operations
  • 5+ years of experience in people management
  • Strong knowledge of recruiting compliance and regulatory requirements
  • Experience managing applicant tracking systems (ATS) and customer relationship management (CRM)
  • Proven ability to leverage data for process enhancement

Responsibilities

  • Lead talent acquisition operations and ensure compliance
  • Advise on and develop talent acquisition marketing strategies
  • Translate hiring needs into efficient and scalable recruiting processes
  • Drive continuous improvement in workflows and service delivery
  • Oversee the use of ATS, CRM, and AI-driven recruiting tools
  • Enhance recruiting infrastructure through systems improvement and integration
  • Evaluate emerging technologies to meet evolving hiring requirements

Benefits

  • Customizable hybrid work schedule
  • Professional development opportunities
  • Health and wellness programs
  • Generous paid time off policy
  • Employee discount on products and services
Full Job Description
Job Description

Staples is seeking a Director, Talent Acquisition Operations & Compliance to lead our recruiting infrastructure, including operations, systems, compliance, and vendor management. This role ensures hiring practices are efficient, scalable, and compliant while delivering a strong experience for candidates, hiring managers, and recruiters.

What You'll Do
  • Lead TA operations, compliance, reporting, and process improvement
  • Advise on TA Marketing strategies
  • Translate hiring needs into scalable, efficient recruiting processes
  • Drive continuous improvement across workflows and service delivery
  • Oversee ATS, CRM, background screening, and AI-enabled recruiting tools
  • Lead system enhancements, integrations, and workflow improvements
  • Partner with systems to modernize recruiting infrastructure
  • Evaluate new technologies to support evolving hiring needs
  • Oversee background screening, audits, and escalations
  • Establish governance, controls, and documentation
  • Monitor regulatory changes and mitigate risk
  • Optimize vendor value and delivery
  • Coach and develop talent to strengthen team capability
  • Build a culture of accountability and continuous improvement

What You Bring
  • Strong knowledge of recruiting compliance and regulatory requirements
  • Experience leading system implementations or process redesigns
  • Experience managing vendors, contracts, and service delivery
  • Proven cross-functional partnership

Experience
  • 10+ years in TA Operations, HR Operations, Recruiting Operations, HR Compliance, or similar experience
  • 5+ years of people leadership experience
  • Experience managing TA systems (ATS, CRM)
  • Experience using data and metrics to drive process improvements


About Staples

Staples is a retail company that sells office supplies, furniture, technology, and other products to businesses and consumers. The company was founded in 1986 and has since grown to become one of the largest office supply retailers in the world. Staples operates more than 1,200 stores in 26 countries and has a strong online presence. The company is committed to sustainability and has implemented various initiatives to reduce its environmental impact.
Learn more about Staples
Size
61,000 employees
Industry
Founded
1986

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