Director, Customer Service Jobs in Birmingham, AL

Join a team that's shaping the future of customer servicing by developing strategies and operations to enhance support efficiency and satisfaction, while cultivating a dynamic, growth-oriented work en...

Drive customer satisfaction and revenue growth by managing key SMB accounts. Foster strong relationships, advocate for client needs, and collaborate with internal teams to deliver value, ensuring cont...

Lead the charge in agile delivery management, guiding cross-functional teams to achieve high-impact technology outcomes. Foster a culture of collaboration, drive continuous improvement, and deliver me...

Inspire growth as you lead a team of Customer Success Managers to drive retention, enhance product adoption, and build strategic customer partnerships while fostering a culture of accountability and i...

Lead the CX Strategy team to enhance customer journeys, improve retention, and drive strategic initiatives across Customer Success, Renewals, and Professional Services in a dynamic, cross-functional e...

Transform product enablement by creating compelling narratives that engage buyers. Collaborate across teams to define demo strategies and support high-impact sales efforts. Lead initiatives that drive...

Unlock your potential by managing key partner relationships in the CTV and programmatic advertising landscape, driving revenue growth through strategic initiatives and collaboration while fostering an...

Champion a transformative demand engine by architecting integrated marketing systems. Lead diverse teams to optimize GTM strategies, engage channel partners, and ensure seamless regional execution whi...

Lead the management of Patient Services initiatives while ensuring quality, cost, and service targets are met. Drive program evolution, oversee client relationships, and develop strategic business pla...

Lead the charge in driving revenue growth by managing full sales cycles, engaging healthcare stakeholders and delivering complex SaaS solutions tailored to Ambulatory Surgery Centers and their unique...

Unlock potential by leading trade strategy development and distribution optimization for a pioneering biopharmaceutical. Drive partnerships, manage logistics, and ensure compliance to enhance product...

Drive collaborative technology initiatives by acting as a vital liaison between business operations and IT, ensuring thorough analysis and clear communication of complex requirements across functions...

Join our dynamic team to drive strategic key account initiatives, develop robust client relationships, and lead a talented team while contributing to business growth and sustainability goals in the ad...

Join a team that's driving growth by identifying key opportunities and leading cross-functional initiatives across Marketing, Product, Sales, and Engineering, ensuring teams execute with clarity to ma...

Lead and scale a high-performing sales organization focusing on SMB and Franchise growth while driving revenue and building efficient systems in a fast-paced environment. Collaborate with cross-functi...

Lead the charge in enhancing People Operations by driving strategy and execution across reward systems, compliance, and analytics, while fostering operational excellence and scalable processes for org...

Design and lead comprehensive revenue enablement programs, collaborating with Sales and RevOps to ensure impactful training and resources that drive pipeline success and sales performance throughout t...

Shape the future of digital strategy by driving enterprise-wide innovation. In this leadership role, you will connect customer needs with business priorities, leveraging AI and personalization to enha...

Elevate your career by leading digital product strategy across a dynamic portfolio. Drive alignment, enhance cross-channel experiences, and foster an innovative culture to deliver meaningful results f...

Grow your career with a strategic sales leader role, driving revenue growth across the Americas. Collaborate with partners and internal teams to execute expansion strategies and build a high-performin...

Elevate client services by leading teams to drive satisfaction, growth, and retention. Oversee cross-functional execution and enhance operational efficiency while expanding services in digital marketi...

Transform digital engagement with your expertise in lifecycle strategy and multichannel campaigns. Spearhead project workflows using Salesforce and Jira, collaborating across teams to enhance donor ex...

Lead the charge in driving high-priority initiatives from inception to execution, collaborating with senior leaders while delivering exceptional results. This role offers an accelerated career traject...

Lead global facilities management operations, driving strategic initiatives and creating scalable operating models across diverse, international assets while ensuring compliance, safety, and high-perf...

Elevate claims oversight by ensuring compliance and quality in handling P&C claims across MGAs. Collaborate with Program Managers, audit practices, and monitor performance while fostering strategic re...