General informationLocation Remote
Function Technology
Business Unit Shared Services
Full-time/Part-time Full Time
Salary Range Min - Max (USD) $102069 - $163311
Country United States
Date 30-Jun-2026
Job ID 5716
Description & RequirementsJOB SUMMARY:The Delivery Manager is a disciplined agile delivery practitioner accountable for initiative-level outcomes. Reporting to the VP, Delivery Management (or Director, Delivery Operations), this role leads cross-functional delivery teams on Tier-2 programs or Tier-1 workstreams, owns Disciplined Agile Delivery processes for assigned teams, and contributes delivery patterns and coaching to the broader organization. You resolve ambiguity, drive trade-off decisions, and deliver measurable value through flow - not through process compliance.
ESSENTIAL DUTIES & RESPONSIBILITIES: A disciplined agile delivery practitioner accountable to:
- LEAD cross-functional delivery teams on initiatives with meaningful business and technology impact - navigating complexity and resolving trade-offs independently.
- OWN Disciplined Agile Deliver processes and practices for assigned delivery teams; tailor approaches to fit the initiative context.
- CONTRIBUTE delivery patterns, lessons learned, and coaching to the Community of Practice (CoP), mentor Associate Delivery Managers.
Initiative Delivery- 60%- Own end-to-end delivery of Tier- 2 programs or Tier-1 workstreams; align delivery outcomes to initiative OKRs and value realization.
- Establish and maintain integrated delivery plans using Discipline Agile methods; define milestones, dependencies, and decision points appropriate to initiative scale.
- Coordinate stakeholder interactions and ceremonies across business, technology, and operations (planning, reviews/demos, and retrospectives).
- Develop and maintain delivery dashboards and information radiators; track flow metrics (throughput, cycle time, lead time, WIP flow efficiency, predictability) and use them to drive decisions.
- Manage risks to value and quality; build contingency into plans; escalate with options, recommendations, and a clear point of view.
- Apply SDLC/PDLC controls and Change Management practices; ensure compliance with risk and security standards.
Stakeholder Communication- 15%- Prepare and present delivery status to Director and VP-level audiences; translate delivery health into business-relevant insights.
- Draft escalation documents that frame situation, complication, options, and recommendations; surface trade-offs to secure timely decisions.
- Support senior delivery leaders in executive-level communication as needed; develop comfort and credibility at higher stakeholder altitudes.
Delivery Excellence & Community of Practive - 25%- Identify and implement agile process improvements for stable delivery; drive continuous improvement with measurable outcomes rather than ceremony compliance.
- Apply lean thinking to remove waste and bottlenecks; facilitate continuous delivery over batch planning; coach teams toward smaller batch sizes and faster feedback loops.
- #BBD0E0 "
