Director, Customer Service Jobs in Ann Arbor, MI

Join a team that's redefining customer success, influencing strategy and relationships to enhance client retention and growth, while optimizing performance across the organization and nurturing key cl...

Drive strategic product management and governance for advanced eSource platforms, ensuring compliance and enhancing decentralized and hybrid trials. Collaborate cross-functionally to shape product vis...

Contribute to operational excellence in patient services by supporting daily operations, facilitating workflows, and enhancing technology integration to optimize patient experiences and program perfor...

Lead the charge in crafting and executing commercial reimbursement strategies. Oversee payer negotiations, manage a high-performance team, and provide expert guidance on payer policies to enhance oper...

Lead the charge in Third Party Payor contracting, driving strategic planning, compliance, and negotiations across market segments, while managing a dynamic team dedicated to optimizing contract perfor...

Develop strategic account plans for grocery clients in the Central U.S. Manage relationships, drive growth, and execute sales strategies to enhance revenue, distribution, and market share across assig...

Explore new opportunities as a Key Account Manager, driving strategic growth through strong customer relationships and cross-functional collaboration in a dynamic B2B environment...

Elevate customer experience by transforming GM Energy Care operations and driving strategic CX improvements. Lead cross-functional initiatives, ensuring seamless journeys and effective processes that...

Transform your career by leading customer experience initiatives in GM Energy. Drive operations strategy, analytics, and continuous improvement through innovative journey design and stakeholder collab...

Lead the charge in enterprise IT sourcing, driving high-impact software procurement and renewal initiatives. This role offers autonomy in achieving measurable savings and enhancing procurement maturit...

Champion strategic initiatives that drive long-term success, partnering with senior leaders to address complex business questions and evaluate opportunities across a high-performing team in the biopha...

Lead data governance and management initiatives, driving policy enforcement and standards across teams while engaging hands-on in data profiling and AI application to ensure data integrity and quality...

Unlock your potential by partnering with Operations to drive cost efficiency and strategic insights. Collaborate with cross-functional teams to enhance financial processes and support rapid growth in...

Empower a high-performing tier 2 support team to enhance customer experience. Drive operational excellence and leverage new technologies while resolving complex activation issues efficiently across Lu...

Shape dynamic digital experiences and lead project teams to success through strategic execution, ensuring timely delivery and exceptional outcomes for prestigious clients in the digital marketing land...

Lead the charge in product innovation and lifecycle management, collaborating with cross-functional teams to drive customer satisfaction and revenue growth while aligning products with strategic objec...

Empower our team as you manage diverse surveying projects, drive business growth, and ensure quality service in a dynamic environment. Lead the Windsor office with expertise in cadastral and construct...

Elevate customer success by driving retention strategies and growth initiatives within the background screening industry. Collaborate across teams to optimize product delivery, enhance client satisfac...

Lead the charge in optimizing our global logistics network while managing resilience initiatives and driving sustainability aligned with corporate ESG commitments. Collaborate cross-functionally to en...

Champion a proactive safety culture by leading health and safety initiatives, ensuring compliance with federal, state, and local regulations, and providing training to promote a safe, accident-free wo...

Lead the charge in establishing a robust risk management framework across the company, integrating insurance, claims oversight, and risk assessment strategies to enhance operational resilience and str...

Elevate your career by providing strategic HR leadership and driving operational excellence. You will manage programs, enhance employee engagement, and support talent development across diverse teams...

Champion the implementation of an energy efficiency program, ensuring operational success while meeting energy savings goals. Lead a dedicated team, partner with external stakeholders, and manage clie...

Drive impactful business growth by identifying and closing key opportunities for lab services, enhancing client relationships, and collaborating across teams to ensure success in a dynamic environment...

Transform local markets by driving guest engagement and revenue through tailored marketing strategies, community partnerships, and data-driven insights for multiple venues in your region, while collab...