Director, Customer Experience Jobs in Washington, DC

Drive success by scaling our Commercial Customer Success function, defining strategy, enhancing partner success, and leading a team to ensure customers achieve their goals and maximize value while pro...

Take ownership of Seekr's digital presence—drive web, SEO, and AEO strategy, enhance brand visibility, and optimize buyer engagement through innovative AI practices. Collaborate across functions to el...

Shape the future of customer resolutions by leading a high-impact team, driving strategic initiatives, optimizing performance through data, and fostering talent in a dynamic, cross-functional environm...

Lead and inspire a dynamic Customer Success team, owning strategic enterprise accounts. Drive innovations in retention and growth by collaborating across functions, enhancing client relationships, and...

Accelerate progress at the forefront of branded merchandise, leading a dynamic team to enhance client relationships through innovative product solutions and operational excellence, driving strategic g...

Accelerate your impact by leading strategic, cross-functional initiatives that drive company growth. Collaborate with executive leadership to transform ambiguity into structured execution, ensuring su...

Join a team that's shaping the customer journey by developing and executing innovative marketing strategies, enhancing engagement, retention, and advocacy efforts, and fostering cross-functional colla...

Lead the charge in delivering top-notch GTM technology solutions by managing a dynamic team of software professionals. Drive project delivery, champion Agile practices, and build strategic partnership...

Oversee Seekr's brand and creative production, driving video strategy, managing teams, and collaborating with cross-functional partners to elevate visual storytelling and brand identity across all pla...

Join a team that's driving growth by identifying key opportunities and leading cross-functional initiatives across Marketing, Product, Sales, and Engineering, ensuring teams execute with clarity to ma...

Drive the evolution of customer education by leading a global team focused on impactful training strategies and profitable learning solutions for diverse audiences across software products and platfor...

Join a team that's driving web excellence by enhancing user experiences and optimizing performance across institutional channels, with accountability for KPIs and strategic web direction...

Transform customer journeys by leading and scaling a global enablement strategy. Drive measurable engagement and retention through innovative programs, content, and communities while guiding a high-pe...

Accelerate project success by leading implementation initiatives and fostering client relationships across cross-functional teams, ensuring seamless delivery of services and technology from pre-sales...

Develop high-value partnerships as a leader in client management. Drive growth by leveraging data insights and strategic guidance, while collaborating cross-functionally to optimize client outcomes an...

Shape the future of client partnerships by leading account strategies, enhancing client relationships, and driving financial performance across complex Life Sciences portfolios. Innovate solutions to...

Elevate customer success by leading strategies that ensure value realization and retention. Build a high-performing team that collaborates across functions to enhance the post-sale experience for dive...

Join a team that's driving strategic growth for the Commercial and Mid-market segments. You'll partner with sales leaders, analyze business performance, and lead initiatives to optimize impact and exc...

Champion growth by leading a high-performing commerce team, driving strategic client partnerships, and delivering innovative solutions in a rapidly evolving environment focused on measurable results a...

Drive the strategy and execution of cloud product management, shaping scalable solutions while leading a high-performing team and fostering customer-centric innovation across enterprise cloud technolo...

Join a team that's dedicated to customer success, offering expert technical leadership, managing relationships, and developing tailored data center solutions. Play a key role in driving product strate...

Unlock potential by leading client engagements, managing teams, and delivering strategic insights in political and commercial affairs across Europe and Eurasia. Drive collaboration and ensure timely p...

Optimize product vision and strategy for billing systems, leading Agile teams to deliver innovative payment solutions. Collaborate with IT and Finance to ensure scalable, secure operations while drivi...

Grow your career with a strategic role that champions client success while leading integrated, multi-channel planning and execution. Collaborate cross-functionally to ensure measurable outcomes and dr...

Elevate brand storytelling by leading a dynamic content team to create compelling, human-focused narratives that drive engagement and support market growth. Collaborate cross-functionally to harness i...