Director, Customer Experience Jobs in Washington, DC

Elevate user engagement by leading design for embedded analytics in a complex multi-team environment. Drive design strategy, enhance system usage, and collaborate closely with engineering to deliver e...

Champion strategic customer success by driving enterprise client relationships and innovative CX transformation initiatives. Leverage technology and human expertise to optimize service delivery for me...

Lead the charge in enhancing global digital customer experiences across web and mobile platforms. Define product vision and strategy to drive key commerce initiatives, optimize user engagement, and ch...

Drive customer experience transformation by leading initiatives to enhance enterprise systems and streamline workflows, ensuring user needs are met while supporting data strategies and stakeholder eng...

Transform customer experience for enterprise systems by leading modernization efforts, improving workflows, and enhancing user support for foreign assistance programs. Partner with stakeholders to imp...

Transform integrated communications with strategic storytelling and media expertise to drive high-impact campaigns that resonate across platforms and engage diverse audiences...

Lead the charge in transforming our IT operations into an AI-driven, zero-touch digital workplace that enhances employee productivity, streamlines processes, and ensures a delightful technology experi...

Lead the charge in optimizing our CRM strategy to enhance user engagement and support business growth. Collaborate cross-functionally to drive adoption, streamline processes, and deliver insightful an...

Elevate patient support services by leading teams to provide exemplary care, driving operational efficiency and performance metrics while fostering a culture of continuous improvement and collaboratio...

Unlock your potential as a strategic leader, fostering institutional relationships and delivering tailored asset management solutions while driving sales processes and client service excellence...

Champion organizational excellence by spearheading project management strategies and frameworks. Drive cross-functional collaboration, optimize resource allocation, and ensure seamless execution of mu...

Transform customer experience by leading strategic initiatives in a dynamic B2B SaaS environment. Drive retention, efficiency, and scalability within post-sale operations while shaping company strateg...

Drive consumer insights initiatives that shape strategic decisions, enhance product experiences, and foster a culture of data-driven growth. Collaborate with cross-functional teams to ensure insights...

Support our growth strategy by leading GTM event execution and cross-functional alignment. Drive strategies across the client journey, ensuring cohesion in planning and execution from new acquisition...

Pioneer impactful customer experiences by leading CX platforms and data strategy, ensuring seamless integration of analytics and customer insights to empower decision-making across the organization. D...

Join a team that's redefining client experiences through strategic media leadership. Take the reins of a diverse healthcare portfolio, driving integrated, audience-first paid media initiatives that yi...

Drive sales excellence by building and scaling effective enablement programs that enhance productivity, boost revenue, and foster a dynamic coaching culture within a high-performing team...

Drive success by scaling our Commercial Customer Success function, defining strategy, enhancing partner success, and leading a team to ensure customers achieve their goals and maximize value while pro...

Take ownership of Seekr's digital presence—drive web, SEO, and AEO strategy, enhance brand visibility, and optimize buyer engagement through innovative AI practices. Collaborate across functions to el...

Shape the future of customer resolutions by leading a high-impact team, driving strategic initiatives, optimizing performance through data, and fostering talent in a dynamic, cross-functional environm...

Lead the orchestration of workforce processes and communications to enhance Reader lifecycle experiences. Develop scalable strategies and ensure smooth operations during high-volume AP Reading events...

Accelerate progress at the forefront of branded merchandise, leading a dynamic team to enhance client relationships through innovative product solutions and operational excellence, driving strategic g...

Drive the transformation of commercial capabilities, overseeing strategy, implementation, and change management while partnering with teams to leverage AI and enhance US Oncology's sales and marketing...

Shape your career by driving transformational change in customer experience. Collaborate with leadership to implement strategies, inspire teams, and foster a culture of continuous improvement across a...

Oversee Seekr's brand and creative production, driving video strategy, managing teams, and collaborating with cross-functional partners to elevate visual storytelling and brand identity across all pla...