Director, Customer Experience Jobs in Waltham, MA

Join a team that's central to workforce excellence, leading resource planning across diverse functions. Guide a talented team, ensure forecast accuracy, and partner with leadership to drive strategic...

Champion cross-functional program execution and serve as a key liaison. Drive operational coordination, manage timelines, and facilitate client communications while optimizing workflows in a fast-pace...

Drive talent acquisition by leading a high-performing recruiting team to develop strategies, enhance candidate experience, optimize processes, and drive compliance for efficient hiring across corporat...

Analyze and shape the reporting strategy for Ignite, empowering teams through data insights, and leading cross-functional collaboration to enhance customer-facing and internal reporting capabilities...

Transform global service strategy as a leader focused on customer experience, operational excellence, and growth. Collaborate across functions to drive service performance, enhance loyalty, and achiev...

Lead the development of innovative digital Treasury Management solutions. Collaborate with cross-functional teams to ensure product alignment with customer needs and business objectives, while driving...

Champion strategic growth initiatives in the auto finance sector. Collaborate with C-level stakeholders to enhance market presence and drive adoption of FICO® Scores in the automotive lending ecosyste...

Partner with us to drive growth strategy and lead operational initiatives within a dynamic healthcare environment, ensuring alignment with strategic goals and fostering collaboration across teams to e...

Contribute to strategic growth initiatives by advising leadership on market dynamics and corporate strategy. Lead cross-functional teams to implement operational plans, optimize resources, and deliver...

Champion cyber risk management strategies, ensuring effective governance of risk identification, assessment, and mitigation, while leading efforts in third-party risk programs and audit management for...

Accelerate progress at our company by driving customer success and engagement. As a Customer Success Manager, you will enhance customer relationships, ensure satisfaction, and guide strategic initiati...

Drive a proactive cybersecurity strategy to secure information assets across business environments, ensuring comprehensive risk assessment, incident response, and team leadership to safeguard organiza...

Lead key initiatives by translating client challenges into data-driven solutions. Partner with diverse teams to design impactful strategies, manage relationships, and drive new opportunities while nav...

Unlock potential by leading People & Culture initiatives that enhance employee experience, engagement, and organizational growth. You'll influence strategy, coach leaders, and create scalable programs...

Take ownership of financial governance for merchandise inventory investment, building strategic insights and financial frameworks that drive profitability while collaborating with cross-functional tea...

Champion innovation by leading multi-discipline Digital Technology services to enhance infrastructure and drive technological transformation in a complex manufacturing environment, while fostering a c...

Engage cross-functional teams to identify and address customer pain points in AECO. Drive initiatives that enhance customer outcomes by utilizing data-driven insights and strategic partnerships across...

Play a key role in driving the delivery of end-to-end technology solutions, oversee complex initiatives, and engage cross-functionally to align technical services with business goals for successful pr...

Lead the charge in shaping public sector sales strategy while driving multi-year contracts with law enforcement. This role offers a dynamic opportunity to expand market share and tackle meaningful cha...

Shape client relationships and drive revenue growth by expanding existing accounts. Collaborate with teams to ensure client needs are met while utilizing industry best practices for strong communicati...

Transform growth trajectories for high-value clients by executing account strategies, leading contract renewals, and cultivating executive relationships while driving data-informed decisions that enha...

Drive safety excellence in film/TV educational settings, overseeing safety practices for student productions. Collaborate with faculty, enforce policies, and deliver safety training while engaging wit...

Drive integration strategies across teams to enhance product value, enabling seamless go-to-market execution while fostering strong partnerships for optimal tech collaboration...

Unlock potential by leading the development and execution of strategic B2B integrations. Collaborate with cross-functional teams to streamline product management and enhance customer experience throug...

Lead the charge in managing NPI for connected medical devices, collaborating across teams to drive programs from concept through launch, ensuring quality and compliance in a regulated environment...