Director, Customer Experience Jobs in Waltham, MA

Drive your career by leading global talent acquisition strategy and execution. Partner with executives to forecast needs, innovate sourcing methods, and refine hiring processes while mentoring a high...

Transform complex enterprise SaaS implementations by leading a multi-workstream program, managing strategic customer relationships, and driving accountability for successful outcomes from kickoff thro...

Join a team that's dedicated to enhancing customer engagement and advocacy, developing innovative programs that amplify the voice of the customer and foster community, while driving retention and stra...

Shape transformative SaaS experiences by leading product strategy, enhancing user engagement, and driving cross-functional growth initiatives to redefine hospital sterile processing operations into a...

Unlock potential by leading strategic evidence generation and synthesis to inform market access and reimbursement strategies. Oversee cross-functional initiatives and translate complex data into actio...

Join a team that's dedicated to redefining customer experience through innovative strategies and operational excellence. Lead a cross-functional organization to enhance satisfaction, retention, and en...

Architect innovative AI-driven agentic experiences that empower sellers. Lead cross-functional teams to set product strategy, resolve complex challenges, and deliver trustworthy solutions, while foste...

Innovate talent management strategies to empower growth and drive performance organization-wide. Lead integrated systems that connect feedback, development, and succession planning, enhancing organiza...

Optimize the go-to-market strategies for innovative ad products, enhance advertiser engagement, and drive measurable outcomes through verticalized solutions. Collaborate across teams to shape product...

Drive innovation and strategy in Life New Business and Underwriting solutions, leading cross-functional teams to develop and commercialize products that enhance growth and market influence in the Life...

Join a team that's shaping Customer Success by leading a skilled group focused on enhancing client engagement across diverse account tiers while utilizing data-driven insights to foster retention and...

Accelerate success by leading global SAP S/4HANA service delivery, ensuring high system availability, and driving continuous improvement while fostering team excellence and stakeholder engagement acro...

Join a team that's redefining the customer experience in pharmacy e-commerce. Lead strategic initiatives, advocate for customer needs, and drive site merchandising excellence across a high-growth busi...

Join a team that's redefining analytics by leading enterprise-level measurement strategies, influencing C-suite decision-making, and driving impactful client relationships. Use your insights to bridge...

Lead and innovate product strategies for proprietary software applications, bridging client needs and technical capabilities while executing on the product roadmap in a fast-paced, agile environment...

Join a dynamic team driving new customer acquisition in healthcare. This high-impact role focuses on executive relationship building, consultative sales, and solution development within dental and aes...

Accelerate progress at a dynamic organization by leading end-to-end go-to-market strategies, driving cross-functional alignment, and enhancing sales enablement to deliver measurable revenue outcomes a...

Lead the Customer Success team to enhance customer engagement, drive product adoption, and improve retention. Collaborate cross-functionally to optimize customer experience and operational processes w...

Drive growth by shaping strategic partnerships and optimizing processes in a dynamic business development role. Collaborate with teams to enhance e-commerce performance, create lead generation strateg...

Drive operational excellence by leading commercial systems, data governance, and quote-to-revenue processes. Foster collaboration across Sales, Finance, and Technology to enhance performance and ensur...

Lead the charge in transforming patient experience data into actionable insights. Oversee data operations, analytics, and compliance, ensuring integrity and optimal performance across markets and hosp...

Drive product excellence by leading a dynamic team focused on enhancing workforce management solutions. Collaborate cross-functionally to elevate customer engagement and ensure market competitiveness...

Drive our marketing strategy and team to create impact in B2B. Own brand, demand gen, content, and digital initiatives, working closely with Sales to ensure measurable success across programs and KPIs...

Lead transformative customer engagement and delivery processes, ensuring high-quality outcomes and robust governance for complex IT programs. Cultivate strong customer relationships to drive satisfact...

Advance your career by leading customer engagement and delivery processes, ensuring quality assurance across all program tasks while nurturing relationships with stakeholders to drive success and comp...