Director, Customer Experience Jobs in Waltham, MA

Shape the future of integrated media by leading innovative revenue-generating initiatives across various formats, fostering client relationships, and driving business development in a fast-paced envir...

Lead the charge in designing innovative AI-assisted workflows for audit products. Own complex problems end-to-end, collaborate with cross-functional teams, and set high standards for design quality wh...

Elevate your career by leading the UX design for innovative, consumer-focused experiences. Drive cohesive systems across digital and physical touchpoints ensuring quality interactions and visual langu...

Transform client relationships by managing high-value consulting projects, driving service line growth, and ensuring client satisfaction. Leverage 10+ years of experience to deliver exceptional adviso...

Accelerate progress at the forefront of strategic sourcing, managing a diverse portfolio of indirect categories. You'll lead data-driven negotiations, partner with stakeholders, and drive best practic...

Grow your influence by leading financial services deployments, driving strategy, and fostering customer satisfaction. Collaborate with cross-functional teams to ensure successful service engagements a...

Transform healthcare economics expertise into actionable ROI frameworks, engaging with executives to demonstrate quantifiable value. Drive collaboration across teams, ensuring strategic alignment for...

Empower a newly unified implementation organization to streamline the customer journey post-sale, transforming fragmented processes into a cohesive delivery model. Lead team structure redesign & estab...

Execute strategic sales initiatives while leading high-performing teams and managing P&L. Develop strong customer relationships to drive growth and align with organizational goals, fostering a culture...

Grow your career with us by building strategic relationships while tackling complex technology marketing challenges across diverse clients and major vendors in North America. Drive business developmen...

Unlock growth in member experience by leading cross-functional initiatives for payor-focused products. Drive clear and consistent member interactions, develop strategic communications, and enhance use...

Create a robust security compliance program that ensures customer trust and regulatory readiness. Lead a global team, design controls, manage audits, and integrate AI-driven solutions to address diver...

Lead strategic oversight for high-revenue clients, focusing on consultative benefits strategy and lifecycle management, while fostering team growth and optimizing outcomes through strong client and ca...

Manage regulatory strategies for AI-enabled medical imaging software, ensuring compliance across FDA and EU markets. Collaborate with cross-functional teams to facilitate submissions and lifecycle man...

Elevate operational efficiency by transforming broken processes into seamless workflows. In this role, you'll lead impactful projects focused on credentialing and payer enrollment, optimizing team per...

Play a key role in defining and executing the product strategy for Go To Market technology, ensuring alignment with business objectives and customer needs while collaborating with cross-functional tea...

Elevate employee productivity through dynamic IT support and lab services. Lead service delivery, platform administration, and user onboarding in a fast-paced biotech environment, ensuring seamless op...

Transform the web experience through strategic ownership, ensuring alignment with marketing goals and optimizing customer journeys across a B2B SaaS platform. Lead cross-functional teams to enhance en...

Join a dynamic team to lead critical BAS projects, ensuring seamless integration of automation systems and smart building solutions while collaborating with diverse stakeholders to meet project goals...

Tackle commercial training and onboarding to enhance productivity, ensuring effective CRM adoption and tool proficiency. Partner with leaders globally to identify gaps and deliver tailor-made solution...

Elevate customer experiences by transforming data into actionable insights. Collaborate cross-functionally to analyze performance metrics, optimize marketing strategies, and influence key business dec...

Drive innovative product solutions by owning the end-to-end lifecycle for AI-enhanced insurance services. Collaborate cross-functionally to align technology with strategic goals while adapting to an e...

Innovate with us to strategically close deals in the Large Enterprise sector. Drive new business, collaborate with industry leaders, and leverage your expertise to enhance our enterprise sales excelle...

Join a team that's dedicated to creating impactful marketing materials and resources that empower advisors. This role bridges strategy, design, and project execution in a dynamic, regulated financial...

Join a team that's innovating within the product landscape! Drive strategic initiatives, collaborate with cross-functional teams, and shape customer solutions by owning project lifecycles and contribu...