Director, Customer Experience Jobs in Waltham, MA

Lead the charge in crafting compelling narratives for external communications. Collaborate with a dynamic team to shape press releases that resonate with customers, media, and stakeholders, enhancing...

Transform analytics capabilities by building scalable frameworks and systems that empower data-driven decision-making. Collaborate with cross-functional teams to ensure high-quality, consistent analyt...

Lead the charge in product management for frontline worker technology, owning the Workspace ONE Launcher backlog, collaborating with engineering and marketing, and driving successful go-to-market stra...

Drive exceptional support experiences for guests and hosts by leading cross-functional teams. Define product strategy and success metrics, ensuring alignment with stakeholders while influencing design...

Join us to lead patient experience and program communications, ensuring clarity and engagement in complex healthcare settings. Shape strategic initiatives to enhance access and support for patients an...

Lead transformative finance operations by spearheading the AskFinance service delivery team. Focus on performance, process improvement, and stakeholder collaboration to enhance service effectiveness a...

Lead complex cross-functional product initiatives, ensuring alignment across teams to achieve strategic goals, drive efficiency, and deliver exceptional business outcomes using solid program managemen...

Drive revenue growth by leading the sales cycle from prospecting to closing deals with CPG brands. Collaborate with teams to enhance strategies and client relationships while achieving quarterly and a...

Join a high-impact team as you lead and coach TPMs and RTEs, ensuring successful technical program delivery and Agile execution across complex projects, while fostering collaboration and continuous im...

Drive revenue growth by leading strategic revenue operations, aligning sales, marketing, and customer success to enhance efficiency, optimize forecasting, and implement scalable systems for data-drive...

Lead the neighborhood-level product vision, strategy, and agile execution, fostering collaboration among Experience Owners to deliver customer-focused solutions and measurable business value while ali...

Elevate your impact by leading agile product teams, translating strategic visions into actionable plans, and ensuring customer-centric delivery. Collaborate across functions to drive prioritization an...

Develop and execute comprehensive lifecycle marketing strategies targeting North American Mobility customers to enhance engagement, retention, and adoption, driving overall revenue growth and maximizi...

Lead the charge in delivering large-scale project initiatives by collaborating with clients, stakeholders, and cross-functional teams to ensure timely, on-budget execution and impactful outcomes, whil...

Engage with key stakeholders to execute a comprehensive Global Business Development plan, driving client relationships and maximizing new business opportunities while achieving sales targets and enhan...

Unlock your potential by leading HR initiatives that shape culture and drive engagement. Manage compliance, recruitment, and employee relations, while ensuring a supportive environment for all associa...

Grow your career with a leadership role that fosters client partnerships, drives innovation, and aligns strategic opportunities, ensuring impactful solutions across digital channels while collaboratin...

Lead transformational initiatives as a program operations expert, bridging product strategy and execution. Drive impactful solutions for a portfolio serving over 1,200 higher education partners, foste...

Lead the charge in transforming home dialysis care by driving strategic growth, enhancing clinical outcomes, and fostering partnerships across Maryland, Virginia, and Delaware to significantly increas...

Empower a team of paid search experts by leading SEM campaigns for high-growth clients. Oversee strategy development, client relationships, and operational excellence to drive innovation and results i...

Help us lead end-to-end product development, driving cross-functional teams to ensure timely delivery, technical rigor, and strategic program management through all phases from concept to production i...

Accelerate progress at our global tech services by leading contract manufacturing initiatives for our respiratory product line, ensuring quality, efficiency, and innovation through collaboration acros...

Lead and oversee IT systems engineering projects, acting as the key liaison between government and contractor teams while ensuring projects align with cost, schedule, and quality targets throughout th...

Join a team that's committed to driving project success through effective management of timelines, budgets, and stakeholder communication. Collaborate cross-functionally, manage risks, and enhance pro...

Lead the charge in developing Fleetio's connected-vehicle data strategy and product line from the ground up. Drive innovative data solutions, partnerships, and user experiences that enhance fleet oper...