Director, Customer Experience Jobs in Waltham, MA

Shape impactful client relationships by managing seamless implementations, utilizing advanced technologies to personalize email and mobile experiences, while collaborating across teams to achieve clie...

Lead and optimize a global Solution Consulting team focusing on library software solutions. Collaborate with key stakeholders to enhance pre-sales strategies, drive revenue, and elevate customer engag...

Lead the charge in legal strategy and team management for dynamic Mobility and Payments operations. Drive commercial transactions, product development, and cross-functional collaboration to support bu...

Collaborate with us to lead customer care operations, drive strategic initiatives, and enhance service excellence. Utilize data insights to optimize performance and ensure a scalable, efficient suppor...

Drive growth in the Property & Casualty Insurance sector by spearheading innovative B2B payment strategies. Collaborate across teams to forge partnerships, enhance solutions, and lead transformative c...

Join a team that's shaping the future of wellness by driving growth in key retail partnerships. This role encompasses account P&L ownership, strategic planning, and cross-functional collaboration to e...

Join a team that optimizes the entire driver experience from acquisition through lifecycle management. Lead product strategy for a multi-channel marketplace, ensuring efficiency and effectiveness in d...

Transform customer engagement by managing a vast digital success portfolio. Drive retention, adoption, and proactive solutions while collaborating cross-functionally to enhance customer experiences an...

Accelerate progress at the forefront of B2B demand generation, leading high-impact strategies and multi-channel campaigns to scale revenue and solidify market leadership across complex organizations a...

Join a team that's shaping operational excellence in the Aerospace & Defense sector. Drive strategic initiatives in global manufacturing, supply chain, and quality management while fostering innovatio...

Develop strategic commercial initiatives to elevate business growth, strengthen client relationships, and optimize bid strategies. Collaborate cross-functionally to enhance market positioning and driv...

Strategize global talent acquisition initiatives, ensuring talent alignment with business growth. Lead a dynamic team to optimize recruiting operations and build strong partnerships while driving cont...

Advance your career by driving sales strategy and capacity services. Leverage your logistics expertise to build strong partnerships and implement solutions within a dynamic team while managing complex...

Champion project excellence by leading account management and ensuring quality, strategic execution while fostering client relationships and overseeing cross-functional teams to meet and exceed busine...

Collaborate with cross-functional teams to optimize product experiences for clinicians, driving AI-native solutions for teletherapy services that enhance support for children with diverse needs while...

Champion operational excellence as a regional leader driving KPIs and scaling high-performing teams. Collaborate cross-functionally to enhance service delivery and implement standardized workflows acr...

Unlock potential by leading innovative fulfillment strategies that enhance delivery efficiency and partner relationships. Oversee operations across diverse networks, ensuring data-driven decisions dri...

Unlock potential by leading sales planning and trade promotion analysis, collaborating across departments to enhance strategy and drive profitable growth in a dynamic food manufacturing environment...

Inspire innovation as you oversee fulfillment network strategies, optimizing operations and partner relationships to deliver exceptional customer experiences while driving scale and growth under strat...

Transform your career by leading global technology sourcing strategies and negotiations. Manage cross-functional teams to ensure effective supplier management, cost optimization, and strategic alignme...

Play a key role in shaping UX strategies for high-volume, multi-step workflows. Collaborate across teams to drive product vision, leveraging research to enhance user experience and deliver measurable...

Accelerate revenue growth by leading a team focused on new customer acquisition and driving successful sales strategies across the Managed Cloud business. Engage actively in deals and mentor Account E...

Transform software delivery by managing cross-functional teams, aligning sprints, and optimizing project timelines. Drive clarity in processes and foster collaboration to ensure successful product exe...

Lead the charge in managing software delivery across teams to enhance our healthcare marketing platform. Ensure timely project milestones, adapt Agile processes, and drive effective communication whil...

Shape the future of sales excellence by owning end-to-end seller experiences. You’ll optimize workflows, create impactful solutions, and directly influence our revenue systems through innovative produ...