Director, Customer Experience Jobs in Waltham, MA

Shape global trade strategies while ensuring compliance and operational excellence. Drive transformation and influence executive leadership to support innovation-driven growth across life sciences. Le...

Engage with Post-Sales leaders to enhance team performance, drive strategic initiatives, and optimize organizational health. Leverage expertise in HR to support model growth and execute people program...

Transform operational data into impactful cost-optimization products for fleets, owning the vision, strategy, and roadmap while collaborating with cross-functional teams to drive efficiency and innova...

Empower your career as a strategic leader in commercial training, driving innovative curriculum development in oncology that enhances clinical acumen and leadership skills across our customer-facing t...

Accelerate B2C growth through data-driven marketing strategies, leading revenue and customer acquisition initiatives while collaborating across teams to improve conversion rates and enhance brand pres...

Lead the charge in B2C marketing strategies to drive revenue growth, customer acquisition, and brand expansion. Collaborate closely with cross-functional teams to optimize performance and shape market...

Oversee the global benefits strategy, design, and administration, ensuring alignment with organizational goals while enhancing employee satisfaction through innovative, compliant, and cost-effective p...

Transform team dynamics by leading and mentoring Product Managers while engaging in hands-on product development and strategy. Drive impactful communications tools that enhance collaboration and strea...

Join us to lead the Product Management Office, driving partnerships and tools from evaluation to market launch while collaborating across functions to achieve commercial growth and operational success...

Champion the end-to-end activation of new vendor partnerships and tools, driving product strategy and collaborative efforts across teams to ensure seamless delivery in a complex enterprise environment...

Transform sales productivity by designing and executing comprehensive enablement programs, integrating AI tools, and coaching a high-performing team to drive revenue and enhance seller effectiveness a...

Unlock potential by leading ad operations, support, and tech teams to drive efficiency, optimize performance, and scale services in a dynamic advertising ecosystem, while collaborating across departme...

Lead a dynamic newsroom, overseeing editorial direction and talent development. Drive innovative journalism across multiple digital platforms, ensuring compelling stories resonate with local audiences...

Lead the charge in shaping impactful editorial content while managing and mentoring a dynamic team of journalists. Drive innovative storytelling across various platforms and ensure engagement with aud...

Drive your career with a high-impact role leading enterprise sales across the Central US. You'll oversee revenue growth, manage a team of executives, and ensure effective strategy execution while enga...

Drive operational excellence across ad tech operations, managing teams for managed service execution and self-service support. Collaborate with product and engineering to enhance platform capabilities...

Empower the sports data landscape by architecting real-time infrastructures that deliver sub-500ms insights. Own predictive analytics, fan monetization, compliance, and content generation in a high-st...

Drive the strategic direction for new product planning in the US market, collaborating with global teams to assess opportunities and establish commercialization plans that optimize asset value and ali...

Shape the future of healthcare by leading a journey-centric product strategy that elevates patient outcomes and provider satisfaction. Drive measurable financial performance while managing a high-perf...

Transform customer journeys by managing post-sales success and implementation. Leverage your expertise to foster strong relationships, guide usage expansion, and advocate for clients between teams, en...

Join a team that drives innovation in product management by shaping a pivotal infrastructure. Collaborate across functions to create impactful customer experiences and leverage data insights for a sea...

Empower growth by leading category management for Chewy's Equine business, driving strategy, profitability, and cross-functional collaboration while mentoring a high-performing team and optimizing ven...

Manage and optimize the operational framework of Customer Success by designing processes, metrics, and tooling. Collaborate cross-functionally to ensure smooth customer operations and scalable solutio...

Deliver impactful product solutions by driving strategy and roadmaps for secure payment innovations. Collaborate cross-functionally to optimize customer experiences and leverage AI technologies that s...

Drive strategic talent acquisition initiatives to enhance workforce capabilities, leading a team of recruiters while engaging with executive stakeholders to deliver effective recruiting solutions that...