Director, Customer Experience Jobs in Waltham, MA

Champion a forward-thinking platform engineering strategy, guiding multiple teams in enhancing developer experience, AI integration, and infrastructure reliability to align with organizational goals a...

Lead strategic growth marketing efforts, driving measurable impact across digital channels, including website, email, SEO, and paid media. Combine hands-on execution with leadership to optimize perfor...

Inspire innovation as you lead the strategic vision for a cutting-edge platform, shaping its evolution and driving enterprise-scale growth while ensuring alignment across Product, Engineering, and Lea...

Champion web-driven growth by managing comprehensive strategies to enhance GMV. Collaborate across teams to optimize funnel performance, drive conversion, and build capabilities in paid search, SEO, a...

Champion high-performance revenue cycle operations by leading collections and AR strategies, driving accountability, and fostering an impactful culture focused on precision and results that directly e...

Transform your career by leading a dynamic sales team focused on innovative AI and data solutions. Drive strategic initiatives, forge partnerships, and empower your team to exceed ambitious sales goal...

Join us to lead our global digital shopping discovery experience across all platforms. You'll own strategy, execution, and innovative initiatives while driving user engagement and optimizing the produ...

Transform strategic account sales by leading a dynamic team, driving revenue growth, and enhancing client relationships within a competitive IT security landscape, optimizing solutions for large enter...

Transform customer experience by developing programs that drive product adoption, deepen engagement, and foster community advocacy. Lead innovative customer education initiatives that enhance retentio...

Architect a dynamic commercial strategy to scale and evolve operations, driving growth beyond $1B. Design governance frameworks and oversee execution of compensation, enablement, and systems integrati...

Accelerate client growth by cultivating relationships and delivering innovative brand experiences, leveraging agency talent and expertise to ensure seamless execution and exceptional service for B2C c...

Elevate your career as a strategic leader overseeing creative campaigns across verticals. You will guide a team, influence client growth, and ensure impactful results through collaboration, innovation...

Join a team that's redefining design excellence across a vast portfolio. Leverage your leadership skills to elevate quality, shape environments, and collaborate with diverse stakeholders in a fast-pac...

Accelerate progress at a strategic level, driving category growth through ownership of key initiatives that enhance acquisition, retention, and overall customer experience in a high-impact healthcare...

Elevate the employee experience by leading a global Digital Workplace team, enhancing technology services, driving operational efficiency, and implementing innovative solutions for seamless collaborat...

Engage and lead a dynamic customer success team, driving retention and growth. Collaborate cross-functionally to enhance customer experiences and maximize lifetime value while shaping strategic retent...

Lead the strategic development and enhancement of our Salesforce platform, driving product backlog ownership and cross-functional collaboration to optimize client data solutions and improve user exper...

Drive transformative contact center solutions by leading cross-functional teams, engaging stakeholders, and translating business needs into actionable product roadmaps, while mentoring and cultivating...

Join a team that's passionate about payroll excellence! Oversee full-cycle payroll for a diverse U.S. workforce, ensuring compliance, accuracy, and operational efficiency while driving continuous impr...

Lead and enhance payroll operations for a diverse workforce of 1,700, ensuring compliance, accuracy, and timely execution across multiple entities. Drive continuous process improvements and manage a d...

Champion the development and execution of mid-market customer experience products. Drive innovative solutions by collaborating with customers and teams to enhance functionalities that address evolving...

Lead and empower a high-performing team focused on driving enterprise AI solutions. Work directly with executive stakeholders to scale operations, enhance partnerships, and drive long-term revenue gro...

Drive enterprise success by leading a high-performing team of Solution Consultants while leveraging AI technology to modernize software development for large-scale organizations and develop strategic...

Lead and scale a multi-disciplinary UX team to elevate design maturity, embed data-driven practices, and drive product adoption and retention, collaborating closely with cross-functional stakeholders...

Transform product management with a focus on compliance and scalability. Drive vision, align cross-functional teams, and lead a high-performing group to deliver innovative solutions that strengthen op...