Director, Customer Experience Jobs in Toronto, ON

Own and drive the omni-channel retention strategy as you lead CRM initiatives including email, SMS, and loyalty programs. Collaborate with marketing teams to enhance customer relationships and maximiz...

Lead customer success initiatives by partnering with top clients to enhance their operations using IoT solutions. Collaborate cross-functionally to design customized success plans and strategies that...

Join a team that's focused on enhancing digital user experiences by developing in-app guidance and training materials. Collaborate with stakeholders to drive user adoption and ensure successful implem...

Unlock potential by leading integrated marketing initiatives, managing client relationships, and coaching teams in a dynamic environment. Ensure project success through strategic direction and financi...

Drive captivating product storytelling and strategic merchandising, managing a dynamic team and relying on data-driven insights to optimize offerings and customer journeys across digital platforms...

Champion the strategic development and management of a pioneering institute focused on sustainable practices, fostering collaborations and enhancing research impact through innovative training and par...

Drive customer acquisition as a senior leader, overseeing paid media strategy across multiple brands. Collaborate cross-functionally to optimize campaigns, track performance metrics, and lead a dynami...

Join a team that redefines creative leadership, ensuring quality across projects, fostering collaboration, and shaping innovative operational systems to drive excellence in brand execution and client...

Join us to transform Aviva's digital landscape by building and enhancing the AEM website ecosystem, being hands-on with innovative solutions that drive user engagement and deliver measurable impact fo...

Transform Aviva's digital platforms by independently building and enhancing the AEM website ecosystem, driving impactful change through innovation and AI integration, while leading product strategy an...

Take ownership of transforming the AEM website ecosystem by building, shipping, and enhancing Aviva Partner and aviva.ca, driving measurable improvements and creating a high-value digital experience f...

Transform global loyalty solutions by shaping product strategies, collaborating cross-functionally, and delivering measurable client value through innovative rewards capabilities that enhance customer...

Empower the future of branch merchandising through strategic leadership and innovative marketing within a vibrant retail network, enhancing customer experiences while maximizing brand impact and reven...

Lead the charge in optimizing product operations and strategy to enhance decision-making, accelerate delivery, and improve alignment across teams while driving adoption of modern practices and transpa...

Transform the vehicle inspection platform by leading product strategy and fostering cross-functional collaboration while driving innovation and operational excellence in an ever-evolving landscape...

Transform strategic AI initiatives into actionable delivery plans, ensuring collaboration across multiple teams. Lead technical execution, stakeholder management, and governance for large-scale projec...

Join a team that's shaping the future of mission-critical communication systems by leading a skilled group of engineers to design and implement state-of-the-art networks, ensuring top-notch performanc...

Unlock your potential as a strategic leader in qualitative research, guiding innovative studies and nurturing client relationships while driving impactful insights and operational excellence for globa...

Lead the charge in developing compelling scientific content and strategic initiatives across multiple therapeutic areas, enhancing medical communications with innovative solutions and strong client en...

Take ownership of financial integrity and reporting across a multi-entity marketing agency. Lead a dynamic finance team in ensuring compliance, strong internal controls, and scalable operational effic...

Champion a portfolio of Customer domain data products to enhance reliability and value. Take ownership of data product strategy, stakeholder engagement, and project leadership, driving impactful data...

Transform our marketing strategies by leading a dynamic team to enhance brand positioning and achieve revenue goals through data-driven decisions and creative initiatives across diverse channels...

Lead customer-focused terminal operations, driving excellence and innovation while overseeing a team of 140+. Shape the future of passenger experience through strategic planning and data-driven decisi...

Elevate your career by leading the design and execution of innovative data engineering strategies. Drive the development of scalable data platforms and enhance business analytics across global operati...

Contribute to shaping user experiences that drive growth and trust. Own the end-to-end design process for discovery, activation, and monetization. Collaborate across teams to define effective user jou...