Director, Customer Experience Jobs in San Jose, CA

Champion the evolution of customer identity and access management, leading engineering teams to innovate and execute key strategies that enhance the user experience across platforms while ensuring rob...

Elevate client engagement by driving strategy and partnerships, ensuring exceptional service delivery and alignment with business goals. Build trust and influence with senior stakeholders to foster lo...

Champion customer success by leading a dynamic team to drive post-live growth, retention, and expansion initiatives within enterprise software, influencing retailer P&L outcomes and ensuring a consult...

Contribute to the evolution of North America field marketing by leading a strategic, data-driven team that enhances pipeline creation and drives revenue, while partnering with senior Sales leadership...

Join a team that's transforming demand generation through innovative strategies, AI integration, and collaboration. You'll drive performance, optimize budgets, and lead a high-performing team in build...

Elevate demand generation strategies by leading cross-functional teams, optimizing performance, and integrating AI solutions to drive measurable pipeline growth in a modernized marketing environment...

Join a team that's revolutionizing global customer support by leading operations, defining service standards, and collaboratively enhancing technical capabilities while driving customer satisfaction a...

Drive integrated, compliant media strategies for pharmaceutical brands, leading channel planning, investment decisions, and client engagement to achieve impactful business outcomes throughout launch a...

Tackle complex customer program management by ensuring timely delivery and alignment across teams. Lead cross-functional collaborations, drive risk management, and enhance customer satisfaction throug...

Lead and inspire a high-performing sales team to engage F500 executives, driving complex sales cycles and fostering deep relationships to maximize revenue growth in the enterprise sector...

Engage with us to enhance digital experiences by translating user needs into actionable product requirements. Collaborate across teams to ensure accessibility, usability, and quality in military commu...

Drive the vision and execution of a 2D/3D design tool to enhance user experience, leveraging innovative workflows and robust metrics while collaborating closely with engineering, design, and various b...

Champion a dynamic marketing strategy that drives brand growth and sales ROI. Lead a small team, manage full-funnel marketing efforts, and collaborate closely with product and sales to convert leads i...

Manage the supply chain effectively by collaborating with suppliers, ensuring timely delivery and optimizing costs. Lead capacity planning while developing transparent processes to support growing dem...

Lead the charge in managing multifaceted projects across diverse platforms. Oversee production personnel, budgets, timelines, and vendor relationships while ensuring seamless execution and client sati...

Advance global AI-driven customer support strategies, transforming complex operations into strategic value. Collaborate across teams to improve customer outcomes & generate actionable insights while l...

Drive the evolution of global customer support through AI integration, transforming support into a strategic asset that enhances customer experience and operational excellence across diverse channels...

Unlock potential by joining a dynamic team where you’ll drive strategic sales, develop key relationships, and influence go-to-market strategies for a rapidly evolving payments landscape, making signif...

Drive product vision and strategy while leading a high-performing team to deliver innovative consumer engagement solutions in healthcare. Collaborate cross-functionally, overseeing the entire product...

Grow your career with a dynamic customer success team driving retention, adoption, and expansion in the SMB market. Lead strategic initiatives and ensure customer satisfaction while managing key relat...

Join a team that's redefining member experiences by architecting optimal journeys, bridging operational execution with strategic vision to enhance engagement and satisfaction across all touchpoints...

Elevate customer relationships by driving AI solution adoption, ensuring effective onboarding, and providing strategic support to enhance user engagement across various departments while collaborating...

Lead the charge in transforming customer support through innovative AI solutions, enhancing satisfaction and operational efficiency. Drive strategic initiatives, foster team excellence, and ensure the...

Shape the future of customer success operations by driving transformative programs, ensuring strategic alignment and measurable business impact, while collaborating with stakeholders at all levels to...

Drive innovative product strategies that enhance the customer experience in e-commerce. Collaborate with diverse teams to optimize the shopping journey, balancing immediate tactics with long-term visi...