Director, Customer Experience Jobs in San Jose, CA

Lead strategic client relationships by developing integrated multi-channel plans. Elevate stakeholder engagement through actionable insights and measurable outcomes while fostering team growth and mai...

Contribute to seamless digital experiences by managing localized content, activating global strategies, and providing regional insights to enrich marketing initiatives across digital channels in the A...

Bring your expertise to lead and inspire a dynamic team while overseeing complex creative project delivery. You will enhance client relationships and drive strategic solutions across multiple initiati...

Join a team that's pivotal in optimizing deal structuring and execution. This role partners with Sales and Renewals to enhance revenue and minimize churn, ensuring solutions are mutually beneficial an...

Lead our mission to advance innovative biologics for bone health by managing program strategies, resources, and timelines, while ensuring cross-departmental collaboration and supporting our dynamic po...

Grow your career by driving sales and developing strategic relationships within major sectors across the AMER region, ensuring revenue maximization and effective execution of account strategies...

Contribute to global IT support excellence by leading a multi-tiered service desk, driving AI innovations and delivering 24/7 support to enhance user experience and operational efficiency across diver...

Shape customer success by managing complex escalations, driving improvements, and coordinating cross-functional teams. Your leadership will enhance workflows and ensure high-quality resolutions, makin...

Lead the charge in forming strategic partnerships within healthcare, enhancing client success through data-driven insights and operational excellence. Drive retention and growth while ensuring unparal...

Lead the charge in Workforce Transformation by measuring AI’s impact, redesigning roles, and shaping skills for the future. Collaborate with cross-functional leaders to anticipate workforce needs and...

Lead the charge in shaping product strategies and overseeing diverse teams to enhance cross-functional collaboration, drive product innovation, and achieve operational excellence in alignment with cor...

Elevate your career by guiding a high-performing team to foster strategic growth and client success. Drive product adoption and maximize revenue retention while developing long-term account plans for...

Lead the strategy and execution of customer CRM and communication products. Shape personalized customer engagements through innovative messaging across diverse channels while managing product teams to...

Lead and innovate customer experience strategies, integrating technology and human support to enhance product adoption and retention, while driving revenue growth and scaling the Customer Experience o...

Lead product marketing strategy and execution, driving growth in data-driven solutions across media and entertainment, from market insights to product launches, ensuring alignment with sales and custo...

Lead digital solutions initiatives, orchestrating cohesive cross-channel strategies. Ensure alignment with client objectives, managing risks and execution needs while guiding teams through complex dig...

Drive transformative demand generation strategies across channels, overseeing innovative test frameworks and maximizing analytics partnerships. Lead a diverse team to implement scalable solutions that...

Transform customer success outcomes by leading and developing a high-performing team dedicated to driving retention and growth in a fast-paced, data-driven environment...

Champion strategic resourcing by analyzing data and leading staffing initiatives. Drive operational efficiency, manage complex workforce demands, and enhance financial performance while fostering grow...

Oversee the end-to-end commerce capabilities, integrating product definition, pricing, and fulfillment while implementing an AI-first mindset to create innovative, scalable solutions that enhance tran...

Lead the design and implementation of transformative customer support solutions, enhancing AI efficiency and driving collaboration across teams. Your strategic vision will shape a seamless experience...

Engage with major retailers by driving revenue growth in North America. Establish strategic partnerships, manage sales strategies, and ensure alignment across functions to enhance retail media operati...

Transform the brand's creative vision and deliver exceptional design across all channels. Lead an in-house team while overseeing external vendors, ensuring high-quality output that aligns with marketi...

Lead the charge in shaping and executing brand vision and creative strategy, overseeing a dynamic design team while executing hands-on projects that elevate brand deliverables across both digital and...

Drive cross-functional programs to enhance customer activation, adoption, and retention. Partner with key stakeholders to develop strategies and processes, ensuring data-driven insights improve overal...