Director, Customer Experience Jobs in San Jose, CA

Take ownership of daily operations and elevate our team by optimizing processes across multiple locations, focusing on efficiency, compliance, and performance improvement to foster growth and sustain...

Lead the charge in account management by cultivating client relationships, overseeing projects, and driving strategic initiatives. Utilize your expertise to enhance agency performance while fostering...

Champion financial strategy to enhance GTM performance; collaborate cross-functionally to drive insights into user acquisition and profitability while navigating complex operational challenges in a dy...

Grow enterprise relationships by leading post-sale success and driving outcomes for major accounts, enhancing onboarding, renewals, and multi-location expansions with a strategic, collaborative approa...

Transform global People Operations by leading automation, strategy, and service delivery in a dynamic, scalable model. Oversee teams to enhance employee experience and drive efficiency through AI solu...

Shape the future of digital growth by leading strategies that drive demand and revenue across our global markets. Empower a dynamic team to optimize campaigns and achieve measurable business impact in...

Partner with us to drive strategic business growth through financial institutions. Engage with senior executives to articulate value propositions and create compelling ROI models, enabling data-driven...

Transform your career by driving strategic partnerships in healthcare. Leverage your extensive relationships within benefits consulting to influence and expand business opportunities while collaborati...

Oversee strategic operations across multiple sites, ensuring operational excellence, client satisfaction, and effective team collaboration. Drive financial performance, innovation, and compliance whil...

Elevate your career by driving business growth in the biotech and pharma sectors. This role allows you to influence strategies, build partnerships, and deliver sustainable revenue through innovative p...

Drive the vision and strategy for a leading consumer product, overseeing AI-driven innovations and user engagement. Lead a high-performing team to enhance user experiences and ensure seamless integrat...

Lead the charge in shaping customer success by owning the end-to-end experience, driving renewals, and building scalable systems to support growth in a dynamic B2B SaaS startup environment...

Lead the charge in transforming customer engagement through the integration of advanced voice AI and contact center technologies. Own strategic vision, drive innovation, and collaborate across teams t...

Drive innovation in customer experience by leading the strategy for cutting-edge contact center voice AI solutions. Collaborate across teams to shape the future of omnichannel engagement and integrate...

Pioneer growth initiatives by leading strategic business development efforts. Drive new client acquisition and expand existing relationships across key industries, managing the full sales cycle to ach...

Transform the digital landscape by leading product strategy and engineering for a global sales platform. Drive innovation and deliver seamless experiences for customers and partners, ensuring alignmen...

Lead and elevate the enterprise customer journey, driving adoption, retention, and value realization. Collaborate with cross-functional teams to create seamless experiences and establish long-term loy...

Join a team that's redefining brand identity and creative strategy to captivate customers. As a Senior Director, you will lead brand initiatives, oversee a dynamic team, and shape our narrative across...

Shape the global consulting offer portfolio by leading cross-functional strategies and driving measurable client outcomes through effective governance and innovative service productization. Collaborat...

Join a team that's dedicated to enhancing customer relations while driving projects and improving departmental processes. You'll play a vital role in managing communications, budgets, and logistics, e...

Help us elevate our brand by leading strategic media and events initiatives. Drive impactful partnerships and represent the organization at key industry engagements to strengthen our presence and fost...

Join us to enhance client relationships and drive successful project deliveries. You'll oversee implementations and collaborate with teams, ensuring exceptional service and compliance outcomes while m...

Engage in strategic business development and project management, driving growth and profitability in the NorCal region. Lead client relationships, oversee project execution, and enhance service delive...

Transform regional business through strategic leadership, client management, and innovative marketing to drive growth and enhance profitability in key sectors across NorCal...

Drive and elevate the global talent acquisition strategy for the Go-To-Market organization, fostering a high-performance recruiting culture and delivering innovative, AI-driven hiring experiences acro...