Director, Customer Experience Jobs in San Jose, CA

Champion the development of a high-growth data solutions business, driving revenue, client engagement, and team leadership, while shaping product direction in a dynamic, fast-paced environment focused...

Drive measurable impact through strategic media planning and execution across various channels, focusing on innovation, performance optimization, and cross-functional collaboration to enhance brand su...

Unlock potential by creating impactful customer marketing strategies to drive retention, expansion, and adoption in a collaborative, data-driven environment that enhances customer engagement and drive...

Elevate your career by leading customer operations across North America. Drive strategy, enhance service delivery, and foster high-performing teams while leveraging data and AI to improve customer out...

Empower a high-performing team while strategizing operational excellence in group travel support. Lead contract management and bookings by fostering continuous improvement and unwavering customer focu...

Join a dynamic team to lead, mentor, and grow Customer Success while driving account satisfaction and expansion through strategic collaboration and oversight within a fast-paced healthcare technology...

Lead impactful client relationships by ensuring account health and growth while mentoring teams. Drive strategic direction, problem-solving, and operational excellence to achieve superior client satis...

Join a team that's redefining travel agency partnerships by driving strategic growth, managing program execution, and enhancing agent engagement. Collaborate across functions to optimize processes and...

Take ownership of cross-functional projects, driving product deployment and customer engagement. Lead dynamic teams, manage multiple projects, and ensure successful implementations while delivering on...

Shape the future of marketing compliance by leading automation initiatives, overseeing review processes, and driving collaboration across teams. This hands-on role combines strategic oversight with di...

Transform GTM processes by designing and optimizing workflows. Collaborate across departments, ensuring systems are aligned for seller and customer success throughout the entire lifecycle while buildi...

Lead a high-performing Customer Success team, driving customer value, fostering strategic relationships, and achieving operational excellence in a collaborative environment focused on growth and reten...

Transform knowledge management and client experience strategy. Lead the integration of AI technologies, optimize systems, and enhance customer engagement through innovative solutions and cross-functio...

Empower customer success by leading a dynamic, AI-first team focused on delivering exceptional onboarding, engagement, and advocacy. Drive strategic relationships, improve operational efficiency, and...

Join a team that's redefining customer success by creating an AI-first organization. Lead and enhance customer onboarding, health, and advocacy while collaborating with Product and Engineering to elev...

Join a high-impact role driving customer retention and growth strategies across 2-3 portfolio companies. Utilize deep operational expertise to enhance customer success functions while diagnosing perfo...

Shape the future of travel by leading strategic partnerships with airlines and car rental companies. Drive execution and innovation to enhance customer experience and optimize supply strategies across...

Redefine enterprise customer engagement by owning strategic account growth and retention. Drive the acceleration of Tealium's presence in key accounts through innovative solutions, maintaining strong...

Drive digital experience strategy to enhance customer engagement and boost business outcomes. Lead multidisciplinary teams, optimize customer journeys, and implement innovative solutions across variou...

Lead the charge in shaping web experiences that engage and convert customers. Oversee a design team to innovate user interactions based on data and insights, ensuring a seamless customer journey acros...

Drive customer success by leading global teams, improving retention, and enhancing product utilization, ensuring a seamless experience across diverse regions and platforms while driving operational ex...

Reimagine the customer journey by leading a dynamic team to enhance CX measurement and insights, driving strategic improvements and user satisfaction across multiple touchpoints within a collaborative...

Join a team that's redefining enterprise data strategy and governance. Lead innovative data initiatives to enhance analytics, architecture, and team performance while driving impactful insights across...

Champion customer success by leading strategic software deployments for electric utilities. Guide multi-year engagements, mentor a high-performing team, and drive operational excellence to deliver sig...

Elevate HR service delivery by leading global HR technology initiatives, optimizing Oracle HCM, and enhancing employee experience. Drive strategic planning and execution while developing a distributed...