This is your destination for finding a high paying Director, Customer Experience jobs. With a wide range of opportunities across various organizations, stepping up your career with a job that values your potential is within reach.
A Director, Customer Experience is responsible for formulating strategies that shape the customer journey, driving customer satisfaction and loyalty. They work closely with other departments to enhance every aspect of the customer experience, from product development to marketing and sales.
Typically, a Bachelor's degree, combined with extensive experience in Customer Service or a relevant field is needed to successfully land a Director, Customer Experience role. A deep understanding of customer behavior and excellent leadership capabilities are must-haves.
A career as a Director, Customer Experience allows you to play a crucial role in shaping the customer journey. It's a challenging yet rewarding job that offers competitive pay and numerous growth opportunities.
Director - GSI Partners North America (Armis/Veza)
$115K - $215K *
Empower strategic partnership development by leading a team of GSI Partner Managers, driving joint revenue growth, and fostering collaborative relationships within the cybersecurity landscape across N...
3 weeks ago
Business Strategy Director - Services
$197K - $315K *
Reimagine enterprise business strategies by driving transformational engagements with C-level customers. Leverage your expertise to craft innovative roadmaps and ensure sustained success through deep...
2 weeks ago
$110K - $130K *
Lead the charge in designing innovative AI-assisted workflows for audit products. Own complex problems end-to-end, collaborate with cross-functional teams, and set high standards for design quality wh...
1 week ago
Staff Product Designer, Flights
$155K - $215K *
Pioneer innovative design solutions and systems to elevate the flight booking experience, collaborating across teams to meet user needs and set new standards in AI-native product development...
Reposted 4 weeks ago
Senior Director Advisory Services, Clinical Integrity
$164K - $305K *
Transform client relationships by managing high-value consulting projects, driving service line growth, and ensuring client satisfaction. Leverage 10+ years of experience to deliver exceptional adviso...
1 week ago
Director, Channel Development (Managed Cloud)
$125K - $150K *
Engage with strategic partners to build and scale a comprehensive Managed Cloud partner program, driving measurable revenue growth through recruitment, enablement, and ongoing support while collaborat...
2 days ago
Director, Corporate Accounts (Away from Home Sales)
$135K - $160K *
Transform strategic relationships with national foodservice partners, drive growth through innovative account management, and lead a high-performing team to achieve sustainable business success in Awa...
4 days ago
Manager, Software Development Engineering
$125K - $150K *
Lead and mentor Agile software engineering teams, driving innovation and delivery for core platform services. Foster collaboration, guide architectural strategy, and enhance development using AI tools...
Reposted 2 weeks ago
Senior Manager, Market Intelligence & Development
$120K - $145K *
Engage in market research to support product strategies, leading analyses that guide business decisions. Collaborate cross-functionally, leveraging insights to shape competitive positioning and custom...
1 week ago
Senior Director of International Franchise Development
$150K - $180K *
Drive international franchise growth by identifying opportunities, cultivating partnerships, and executing strategic plans. Collaborate with cross-functional teams to enhance brand presence and develo...
3 weeks ago
Channel Director, Special Trade
$125K - $150K *
Join a dynamic team to drive commercial strategies and foster partnerships across diverse B2C and B2B channels. Lead a high-performing team, enhance market presence, and achieve growth objectives whil...
2 days ago
Senior Services Executive - Financial Services Industry
$143K - $214K *
Grow your influence by leading financial services deployments, driving strategy, and fostering customer satisfaction. Collaborate with cross-functional teams to ensure successful service engagements a...
3 days ago
Senior Director, Implementations
$150K - $180K *
Empower a newly unified implementation organization to streamline the customer journey post-sale, transforming fragmented processes into a cohesive delivery model. Lead team structure redesign & estab...
3 days ago
$100K - $120K *
Champion the adoption of innovative physics products by building relationships, driving sales processes, and translating complex research needs into actionable solutions, enhancing usage and revenue i...
2 weeks ago
$100K - $120K *
Partner with us to lead the charge in revolutionizing physics research adoption. You'll guide institutions through the full sales lifecycle, ensuring researchers confidently integrate our innovative s...
3 weeks ago
Senior Director, Innovation and Delivery
$204K - $240K *
Drive critical initiatives by navigating ambiguity, building effective operating models, and ensuring measurable outcomes in a dynamic environment. Engage with leadership to implement AI solutions and...
2 weeks ago
Senior Program Manager - Access to Care
$125K - $172K *
Elevate initiatives by managing key projects and leading teams to enhance healthcare access and performance. Drive strategic growth through collaboration, risk assessment, and effective communication...
1 week ago
$90K - $110K *
Empower your career by leading multi-restaurant operations, enhancing guest experiences, driving revenue growth, and mentoring teams in the Tennessee market. Shape strategic initiatives and foster a c...
3 weeks ago
Senior Manager, Practice Operations
$130K - $150K *
Elevate operational efficiency by transforming broken processes into seamless workflows. In this role, you'll lead impactful projects focused on credentialing and payer enrollment, optimizing team per...
2 days ago
Sr, Manager, Process Improvement - DSD
$95K - $115K *
Join a dynamic team to enhance retail operations through effective DSD process design, compliance validation, and vendor performance improvement. Drive strategic initiatives while collaborating across...
2 days ago
Senior Product Manager, PPL Technology
$124K - $182K *
Advance your career by leading product strategy and execution in the HR tech domain. Collaborate with cross-functional teams to transform complex challenges into innovative solutions that enhance empl...
1 month ago
$172K - $200K *
Join a team that's at the forefront of product innovation, driving impactful solutions in healthcare. Use your strategic thinking, AI fluency, and collaborative skills to enhance our product offerings...
Reposted 1 week ago
Director, Global Commercial Systems Training & Onboarding
$128K - $176K *
Tackle commercial training and onboarding to enhance productivity, ensuring effective CRM adoption and tool proficiency. Partner with leaders globally to identify gaps and deliver tailor-made solution...
1 week ago
Sr Manager, Solutions Advisory
$125K - $150K *
Lead the charge in shaping innovative solutions for clients, enhancing sales success through strategic advisory. Cultivate strong customer relationships, drive industry awareness, and leverage technol...
Reposted 2 weeks ago
$232K - $341K *
Deliver impactful global partner strategies that drive recruitment and scalability in diverse channels, ensuring mutual growth and value creation through effective collaborations across teams and ecos...
2 weeks ago
What skills are needed for a Director, Customer Experience?
Top skills for a Director, Customer Experience include leadership, strategic thinking, customer service, data analytics, and communication skills.
How much does a Director, Customer Experience make on average?
While the salary can vary significantly based on the industry and location, a Director, Customer Experience can expect to earn a minimum of $100K annually.
Are there growth opportunities for a Director, Customer Experience?
Yes. After a Director, Customer Experience, one can advance to senior roles such as VP of Customer Experience, or even Chief Customer Officer.
What industries need a Director, Customer Experience?
Industries such as retail, telecommunications, healthcare, technology, and financial services often require a Director, Customer Experience.