This is your destination for finding a high paying Director, Customer Experience jobs. With a wide range of opportunities across various organizations, stepping up your career with a job that values your potential is within reach.
A Director, Customer Experience is responsible for formulating strategies that shape the customer journey, driving customer satisfaction and loyalty. They work closely with other departments to enhance every aspect of the customer experience, from product development to marketing and sales.
Typically, a Bachelor's degree, combined with extensive experience in Customer Service or a relevant field is needed to successfully land a Director, Customer Experience role. A deep understanding of customer behavior and excellent leadership capabilities are must-haves.
A career as a Director, Customer Experience allows you to play a crucial role in shaping the customer journey. It's a challenging yet rewarding job that offers competitive pay and numerous growth opportunities.
Dir, CE/IMO Data Partnerships Lead (Customer Engagement/Integrated Marketing Organization)
$185K - $344K *
Lead strategic data partnerships to enhance collaboration and decision-making across commercial teams. Drive governance, compliance, and innovative data integration with a focus on maximizing value fr...
2 weeks ago
Director - Client Growth Partner (Retail & CPG)
$150K - $180K *
Engage key clients to drive strategic growth by building executive relationships, understanding business priorities, and positioning innovative AI and cloud solutions that deliver substantial value an...
1 week ago
$193K - $314K *
Transform the consumer digital banking landscape by leading the development of online and mobile banking experiences. Own the performance metrics driving customer retention and build a high-performing...
4 weeks ago
$135K - $155K *
Elevate your career by overseeing strategy and execution across commerce media and marketplace dynamics. As a key leader, you'll drive excellence, manage client relationships, and collaborate cross-fu...
3 weeks ago
$253K - $279K *
Engage with a global design team to elevate and transform product user experiences. Shape design strategy focused on AI empowerment, operational scalability, and leadership development to ensure intui...
2 days ago
$196K - $294K *
Shape the future of global compensation strategies by driving analytics, policy governance, and scalable operations. Collaborate cross-functionally to enable competitive pay, enhance talent retention...
3 days ago
Program Manager - Experience Design and Development
$94K - $150K *
Unlock potential by leading strategic, multi-workstream programs that drive impactful business outcomes while managing and inspiring high-performing cross-functional teams...
Yesterday
$232K - $260K *
Drive product marketing strategies and operations at a critical growth phase. Lead a team to define market narratives and align cross-functional initiatives, ensuring impactful launches that enhance s...
1 week ago
Director, Client Partner, Denver Market Growth
$150K - $180K *
Shape the future of client relationships by co-developing strategic roadmaps and fostering deep partnerships. Drive innovation and AI solutions to deliver value while leading cross-functional teams in...
3 weeks ago
$125K - $140K *
Lead strategic client relationships by developing integrated multi-channel plans. Elevate stakeholder engagement through actionable insights and measurable outcomes while fostering team growth and mai...
2 days ago
Senior Director, Product Management - IDP
$160K - $200K *
Lead the strategic direction and execution of Intelligent Document Processing and TotalAgility, driving significant product growth, customer engagement, and market positioning through innovative AI so...
1 week ago
$120K - $150K *
Grow your career with an innovative role leading retention marketing strategies that enhance customer journeys. Drive high-touch engagement for key accounts while developing automated solutions for br...
1 week ago
Director - Client Growth Partner (IT Consulting / Retail & CPG)
$150K - $180K *
Lead the charge in driving account growth for key clients, leveraging AI expertise to shape conversations with CXOs. Expand engagement depth while achieving aggressive revenue targets and enhancing cl...
1 week ago
Director - Client Growth Partner (IT Consulting / Retail & CPG)
$250K - $370K *
Accelerate growth by expanding key accounts and establishing strategic partnerships with CXOs. Leverage AI expertise to drive value-led conversations and ensure client satisfaction while achieving rev...
1 week ago
$186K - $255K *
Join a team that's shaping the future of automation by managing large-scale projects and a talented team. Drive results with strategic leadership and ensure exceptional delivery across diverse custome...
3 weeks ago
$140K - $170K *
Join a team that's pivotal in optimizing deal structuring and execution. This role partners with Sales and Renewals to enhance revenue and minimize churn, ensuring solutions are mutually beneficial an...
3 days ago
$200K - $250K *
Accelerate growth as a strategic leader in B2B telehealth, owning the commercial engine for new business acquisition, customer retention, and revenue operations, while driving scalable commercializati...
2 weeks ago
$120K - $145K *
Innovate sales strategies to drive growth in service sectors across AMER. Engage executives, develop key relationships, and leverage your expertise to turn prospects into revenue while maximizing exis...
2 weeks ago
Senior Director, Consumer Insights Products
$150K - $200K *
Create and execute a strategic roadmap for data products that drive client value and revenue. Lead product lifecycle from concept to commercialization, while building a team and leveraging cross-funct...
1 week ago
Senior Director, Client Media Solutions
$140K - $180K *
Tackle media strategy and planning for healthcare clients. Lead a team, innovate omnichannel solutions, and drive measurable outcomes. Partner with stakeholders to elevate audience-first approaches an...
3 weeks ago
Senior Director, Customer Lifecycle Marketing - Usage & Engagement
$192K - $235K *
Elevate customer engagement through strategic lifecycle marketing that drives product usage and revenue growth in an API-first environment by leveraging data insights and cross-functional collaboratio...
3 weeks ago
$125K - $150K *
Help us champion compliance by enhancing our regulatory frameworks and operational integrity. Collaborate with cross-functional teams to ensure adherence to standards, mitigate risks, and prepare for...
Reposted 3 days ago
$125K - $150K *
Transform compliance practices by driving operational excellence and ensuring regulatory adherence in a dynamic pharmacy environment. Collaborate cross-functionally to reinforce standards, assess risk...
Reposted 2 days ago
$147K - $184K *
Join a team that's defining market strategies and elevating procurement narratives. You will lead product marketing efforts, guide a team, and leverage data-driven insights to drive impactful messagin...
2 weeks ago
Director, Marketing Data & Analytics
$203K - $305K *
Analyze marketing data to drive decisions and measure impact. Lead a high-performing team in marketing analytics, shaping strategies for insights, performance, and channel ROI across the business...
4 days ago
What skills are needed for a Director, Customer Experience?
Top skills for a Director, Customer Experience include leadership, strategic thinking, customer service, data analytics, and communication skills.
How much does a Director, Customer Experience make on average?
While the salary can vary significantly based on the industry and location, a Director, Customer Experience can expect to earn a minimum of $100K annually.
Are there growth opportunities for a Director, Customer Experience?
Yes. After a Director, Customer Experience, one can advance to senior roles such as VP of Customer Experience, or even Chief Customer Officer.
What industries need a Director, Customer Experience?
Industries such as retail, telecommunications, healthcare, technology, and financial services often require a Director, Customer Experience.