This is your destination for finding a high paying Director, Customer Experience jobs. With a wide range of opportunities across various organizations, stepping up your career with a job that values your potential is within reach.
A Director, Customer Experience is responsible for formulating strategies that shape the customer journey, driving customer satisfaction and loyalty. They work closely with other departments to enhance every aspect of the customer experience, from product development to marketing and sales.
Typically, a Bachelor's degree, combined with extensive experience in Customer Service or a relevant field is needed to successfully land a Director, Customer Experience role. A deep understanding of customer behavior and excellent leadership capabilities are must-haves.
A career as a Director, Customer Experience allows you to play a crucial role in shaping the customer journey. It's a challenging yet rewarding job that offers competitive pay and numerous growth opportunities.
Account Management Director - Evernorth
$120K - $150K *
Lead a high-touch account team to optimize health plan client satisfaction through strategic guidance and operational support, fostering collaboration and driving growth across client partnerships in...
4 weeks ago
$125K - $135K *
Lead the charge in transforming payments operations by overseeing execution, compliance, and team development. Drive operational excellence, enhance customer experience, and manage high-performing tea...
2 weeks ago
Integrated Products Category Management Senior Director, NA
$200K - $250K *
Champion the future of global category strategy for integrated infrastructure products. Drive sourcing efficiencies and enhance supplier engagement while collaborating with cross-functional teams to o...
1 week ago
$283K - $425K *
Empower an innovative Total Rewards strategy that enhances our global compensation, benefits, and compliance practices. Lead automation and AI initiatives while collaborating with executives to optimi...
1 week ago
Director Employee Relations (Banking & Financial Services ER)
$142K - $241K *
Lead the charge in developing employee relations strategies and policies, ensuring compliance and risk management while fostering a fair workplace culture. Manage a team of ER professionals and provid...
Reposted yesterday
Lead Director, Strategic Planning
$100K - $231K *
Optimize strategic initiatives across Sales and Account Management, focusing on renewal strategy and execution discipline to enhance decision quality and leadership effectiveness, ultimately driving s...
3 weeks ago
Manager of Scaled Customer Success
$90K - $120K *
Join a team that's redefining Customer Success! Lead and mentor a diverse CSM team, creating data-driven strategies for our unique enterprise and scaled segments to enhance customer retention and expe...
Today
$100K - $130K *
Champion operational excellence and cultural engagement across retail partners, driving team performance and enhancing guest experiences through innovative leadership and strategic collaboration with...
4 days ago
$270K - $365K *
Deliver transformative AI strategies to enhance operations, driving efficiency and innovation across the organization while ensuring responsible and ethical technology deployment for member-centric va...
Today
Senior Director, Product Management - Accounting
$290K - $436K *
Accelerate progress at a pivotal juncture in the accounting domain, defining and owning a modern, AI-infused platform for contractors across various financial maturity levels, while leading a talented...
Today
$360K - $400K *
Partner with us to lead a high-performing sales team, driving enterprise growth through strategic engagement and building strong client relationships. Excel in a dynamic environment by optimizing team...
1 week ago
$90K - $130K *
Help us streamline revenue operations and enhance pricing accuracy. You'll optimize CRM systems, manage data hygiene, and ensure effective billing processes. Collaborate with Sales, Finance, and Custo...
2 days ago
$150K - $200K *
Lead the charge in redefining growth strategies across customer lifecycles. Collaborate with teams to create a unified, data-driven growth model that drives acquisition, retention, and monetization le...
1 week ago
$90K - $130K *
Empower teams to drive successful delivery of software products through Agile and DevOps methodologies. Engage cross-functional stakeholders to ensure quality outcomes, risk management, and proactive...
4 days ago
$128K - $157K *
Lead the charge in delivering critical technology and business projects across multiple teams by fostering collaboration, enhancing governance, and ensuring on-time, on-budget execution in a fast-pace...
2 days ago
Senior Director Information Technology
$167K - $268K *
Lead transformative enterprise IT services for domestic and international teams, enhancing employee technology and service maturity across multiple regions while driving strategic initiatives and oper...
1 week ago
Lead Director - Agile Practice Management
$144K - $288K *
Drive strategic IT initiatives as an Agile Delivery leader. Oversee complex portfolios, ensuring program success through strong stakeholder engagement and hands-on management. Foster collaboration acr...
2 weeks ago
Senior Enablement Experience Manager
$100K - $130K *
Lead the evolution of a dynamic learning platform while designing scalable, impactful programs that empower every team member to excel. Join us in driving measurable growth through innovative enableme...
Reposted 4 weeks ago
VP, New Logo Sales - Healthcare
$120K - $180K *
Unlock strategic growth by driving new business relationships within the Healthcare sector. As a thought leader, engage C-suite decision-makers and leverage deep domain expertise to develop impactful...
3 days ago
Strategic Customer Success Manager
$120K - $156K *
Champion customer success by providing strategic guidance and solutions, driving collaboration across teams to enhance operational efficiency for major clients while nurturing long-term partnerships...
Today
Director, Project Delivery - Ford Energy
$130K - $180K *
Empower project success as a strategic leader overseeing the execution of large-scale energy projects, fostering a high-performance culture, and ensuring timely delivery while engaging with diverse st...
3 weeks ago
Senior Manager, Client Service
$75K - $95K *
Transform the client service experience for Beauty & Wellbeing, ensuring on-time delivery and high-quality support. Collaborate cross-functionally to drive client success and optimize service executio...
4 days ago
$191K - $271K *
Partner with us to lead the Learning team, designing and executing innovative solutions that enhance capabilities and foster a high-performance culture across a global workforce of 2500+ employees...
4 weeks ago
Strategic Technical Project Manager
$150K - $160K *
Contribute to large-scale, high-visibility customer engagements by leading complex implementations. Oversee project governance and ensure on-time delivery while coordinating cross-functionally with va...
2 weeks ago
Vice President, Product Management
$150K - $200K *
Empower the future of digital banking by leading product strategy, aligning with corporate goals, and driving revenue through innovative solutions while ensuring compliance and efficient delivery for...
1 week ago
What skills are needed for a Director, Customer Experience?
Top skills for a Director, Customer Experience include leadership, strategic thinking, customer service, data analytics, and communication skills.
How much does a Director, Customer Experience make on average?
While the salary can vary significantly based on the industry and location, a Director, Customer Experience can expect to earn a minimum of $100K annually.
Are there growth opportunities for a Director, Customer Experience?
Yes. After a Director, Customer Experience, one can advance to senior roles such as VP of Customer Experience, or even Chief Customer Officer.
What industries need a Director, Customer Experience?
Industries such as retail, telecommunications, healthcare, technology, and financial services often require a Director, Customer Experience.