This is your destination for finding a high paying Director, Customer Experience jobs. With a wide range of opportunities across various organizations, stepping up your career with a job that values your potential is within reach.
A Director, Customer Experience is responsible for formulating strategies that shape the customer journey, driving customer satisfaction and loyalty. They work closely with other departments to enhance every aspect of the customer experience, from product development to marketing and sales.
Typically, a Bachelor's degree, combined with extensive experience in Customer Service or a relevant field is needed to successfully land a Director, Customer Experience role. A deep understanding of customer behavior and excellent leadership capabilities are must-haves.
A career as a Director, Customer Experience allows you to play a crucial role in shaping the customer journey. It's a challenging yet rewarding job that offers competitive pay and numerous growth opportunities.
$100K - $110K *
Shape organizational transformation by leading change initiatives, developing strategies, and collaborating with federal leaders. Drive success in program execution while implementing best practices i...
1 week ago
$166K - $279K *
Drive GTM productivity by leading systems, process design, and AI initiatives to optimize sales and customer success operations, ensuring efficiency and improved outcomes across teams in a dynamic, re...
3 weeks ago
$220K - $250K *
Engage in a high-stakes leadership role overseeing a significant program, driving successful client outcomes through effective project management, cross-functional team leadership, and strategic custo...
1 week ago
Product Director, AI and Data Products - East Coast
$130K - $180K *
Join a team that's redefining product strategy for AI-driven solutions, transforming user experiences through innovation and efficiency. Collaborate cross-functionally to enhance compliance capabiliti...
3 weeks ago
Director, TV, Video, Audio & Display
$125K - $145K *
Shape the future of client partnerships by leading strategic growth initiatives. Optimize cross-channel integration, enhance data-driven decisions, and foster high-performance teams to achieve excepti...
2 weeks ago
Executive Director, Strategic Client Engagement - Evidence/RWE
$150K - $200K *
Transform strategic client engagement and drive commercial growth through innovative solutions and senior-level relationship building to meet client objectives and enhance market positioning...
Reposted 4 days ago
Director, Go To Market Strategy & Planning
$155K - $210K *
Lead the charge in defining and executing go-to-market strategies, turning ambiguity into actionable plans. Collaborate with senior leaders to enhance sales capacity, target setting, and strategic ana...
1 week ago
Director of Project Management
$190K *
Create impactful cross-functional programs and lead a dynamic PMO to enhance delivery effectiveness and organizational maturity. Collaborate with leaders to ensure visibility, accountability, and succ...
Reposted today
$210K - $285K *
Lead and innovate in global People Operations, enhancing employee experience and operational excellence across onboarding, compliance, and workforce management while driving impactful strategies and c...
3 weeks ago
Clinical Director, Behavioral Health
$150K - $190K *
Champion a state-based mental health practice, leading operations and a diverse clinical team. Drive patient access and quality care for thousands of children, while maintaining a strong connection to...
Reposted 2 days ago
Director, HR Business Partner - Distribution Centers
$150K - $190K *
Drive strategic HR initiatives across regional distribution centers, partnering closely with leadership to enhance talent management, improve employee engagement, and optimize workforce performance in...
4 weeks ago
$155K - $170K *
Accelerate progress at the forefront of marketing project management, driving innovative strategies and frameworks for a high-volume campaign portfolio while ensuring excellence in cross-functional pa...
2 days ago
Senior Director, Partner Account Management (North America)
$200K - $220K *
Drive strategic partner management, leading a high-performing team to achieve significant revenue growth while fostering strong executive relationships and enhancing partner productivity across the ec...
1 week ago
Head Of Customer Success & Growth US & Canada (all genders)
$120K - $150K *
Champion customer success by leading a high-performing team focused on retention, expansion, and sustainable growth, while partnering with cross-functional leaders to enhance customer experiences and...
1 week ago
Director, Talent Acquisition Operations & Enablement
$120K - $160K *
Unlock potential by spearheading recruiting operations, processes, and technology to ensure a high-quality candidate experience. Drive talent acquisition strategy and build a high-performing team for...
2 days ago
$109K - $140K *
Develop actionable insights to enhance channel performance and partner engagement. Lead strategic initiatives that improve operational efficiency and customer experience while collaborating across tea...
2 weeks ago
Senior Client Director (Remote)
$150K - $180K *
Transform client relationships by leveraging strategy and performance to drive growth and business impact. Collaborate with teams to deliver high-quality outcomes and manage portfolios effectively whi...
2 weeks ago
Director, Quality & Process Improvement, HEDIS Audit
$118K - $219K *
Transform operational efficiency by leading process improvement initiatives, managing audit timelines, and ensuring compliance with quality standards across various functional areas to enhance healthc...
Reposted 3 weeks ago
$140K - $150K *
Transform the sales enablement landscape by partnering with teams to create impactful materials that resonate with clients, enhancing the enterprise sales process and driving commercial success throug...
3 weeks ago
Group Director, Scientific Communications
$145K - $165K *
Lead the charge in scientific communications for mid to large accounts, ensuring compelling scientific narratives and strategic growth through effective project management and team collaboration, whil...
2 weeks ago
Director - Digital Product Management | Remote (US)
$130K - $180K *
Lead a global team to shape and deliver innovative IoT products, driving value through customer insights and strategic partnerships. Engage deeply with stakeholders while executing a compelling produc...
Reposted 1 month ago
VP, Strategic Customer Programs
$220K - $250K *
Take ownership of a critical customer program, ensuring successful execution from kickoff to go-live. Lead multi-functional teams, manage complex deployments, and build strong client relationships, al...
1 week ago
Executive Director, Customer Onboarding (athenaOne)
$150K - $200K *
Transform customer onboarding by driving successful go-live outcomes through consultative leadership and operational excellence, ensuring seamless implementations that prioritize clinical readiness an...
2 days ago
Director, Electrical Category Management, NA
$190K - $200K *
Lead the global electrical category strategy to enhance power distribution infrastructure for data centers. Collaborate across functions to drive supplier relationships, governance, and lifecycle valu...
1 week ago
Director, Capture Management - Enterprise Capture
$200K - $240K *
Champion high-stakes capture management by leading strategic government pursuits. Drive business growth through innovative strategies, team collaboration, and executive engagement, focusing on complex...
Reposted 2 weeks ago
What skills are needed for a Director, Customer Experience?
Top skills for a Director, Customer Experience include leadership, strategic thinking, customer service, data analytics, and communication skills.
How much does a Director, Customer Experience make on average?
While the salary can vary significantly based on the industry and location, a Director, Customer Experience can expect to earn a minimum of $100K annually.
Are there growth opportunities for a Director, Customer Experience?
Yes. After a Director, Customer Experience, one can advance to senior roles such as VP of Customer Experience, or even Chief Customer Officer.
What industries need a Director, Customer Experience?
Industries such as retail, telecommunications, healthcare, technology, and financial services often require a Director, Customer Experience.