This is your destination for finding a high paying Director, Customer Experience jobs. With a wide range of opportunities across various organizations, stepping up your career with a job that values your potential is within reach.
A Director, Customer Experience is responsible for formulating strategies that shape the customer journey, driving customer satisfaction and loyalty. They work closely with other departments to enhance every aspect of the customer experience, from product development to marketing and sales.
Typically, a Bachelor's degree, combined with extensive experience in Customer Service or a relevant field is needed to successfully land a Director, Customer Experience role. A deep understanding of customer behavior and excellent leadership capabilities are must-haves.
A career as a Director, Customer Experience allows you to play a crucial role in shaping the customer journey. It's a challenging yet rewarding job that offers competitive pay and numerous growth opportunities.
$180K - $190K *
Transform demand generation through strategic vision and hands-on execution. Lead programs and team to drive revenue growth, build multi-channel strategies, and optimize pipeline contributions while m...
1 week ago
Senior Director, Product Security
$278K - $416K *
Drive product security strategy by leading teams, influencing technical decisions, and embedding security into product development. Collaborate cross-functionally to enhance engineering velocity and f...
2 days ago
Workday Healthcare - Senior Director - Market Driver
$215K - $275K *
Engage with senior leadership to drive growth, enhance client relationships, and lead strategic initiatives within the Workday Healthcare practice, achieving exceptional sales results and operational...
1 week ago
Senior Director, Service Delivery & Support, AirDial
$130K - $190K *
Manage operational excellence and customer satisfaction in scaling AirDial implementations, overseeing complex deployments and global support. Drive innovation through AI-driven tools, establishing hi...
2 days ago
Senior Director, Product Management - Digital Workplace Solutions
$150K - $200K *
Transform enterprise digital workplace experiences by leading product strategy and innovation. Collaborate with global teams to drive end-user productivity and engagement through cutting-edge solution...
2 weeks ago
Senior Customer Experience Delivery Manager
$90K - $160K *
Shape the future of customer experiences by leading cross-functional initiatives, ensuring timely and effective implementation of customer journey designs, and leveraging insights to drive continuous...
Today
$170K *
Drive operational excellence and cross-functional alignment for global platform teams, ensuring measurable impact and continuous improvement. Lead a diverse team, fostering accountability while collab...
Reposted yesterday
$110K - $300K *
Unlock new opportunities by spearheading strategic account growth with Fortune 5000 brands. Drive revenue through innovative event solutions, building strong relationships while managing high-impact p...
3 weeks ago
Director, AI Transformation & Customer Success
$223K - $316K *
Transform customer success by leading a high-performing team, driving AI adoption, and redefining engagement strategies to achieve measurable business outcomes in a dynamic, innovation-driven environm...
2 days ago
Director, Digital Product Design
$120K - $150K *
Optimize product design effectiveness across digital experiences, driving innovation and measurable outcomes. Lead a team to enhance user journeys with AI-enabled solutions while connecting design str...
1 month ago
$75K - $95K *
Unlock client success by managing relationships, driving retention, and maximizing revenue in a consultative role focused on long-term partnerships and strategic growth for a defined business portfoli...
1 week ago
Director, Global Partner Leader - Wipro
$150K - $200K *
Shape transformative partnerships by leading innovative, AI-driven solutions that redefine collaboration and attainment of business goals across multiple organizations, including prominent global syst...
1 week ago
$90K - $120K *
Optimize our global Customer Experience operations by leading a diverse team, enhancing service quality, and driving strategic growth as we redefine premium wellness services on a global scale. Join u...
Reposted today
Regional Director of Agent Channel - Atlanta
$120K - $150K *
Champion strategic partnerships and drive revenue growth through effective channel management and collaborative business planning, ensuring sales success and partner satisfaction while navigating comp...
Yesterday
$130K - $150K *
Accelerate your career by managing key client relationships and driving account growth. Lead media performance and coordinate with various teams to ensure alignment on initiatives and outstanding serv...
3 weeks ago
$80K - $110K *
Advance the client delivery experience by leveraging your expertise in higher education assessment to cultivate strong relationships and drive platform adoption, ensuring impactful and measurable outc...
Today
Director, Creative - Global HOKA Experiential
$154K - $208K *
Shape the future of HOKA by defining and elevating brand presence through immersive physical experiences. Lead a multidisciplinary team to design and execute innovative seasonal storytelling across re...
2 weeks ago
$120K - $140K *
Develop strategic initiatives as a visionary leader to enhance the nursing workforce infrastructure nationally. Foster collaborations across sectors, advocate for equitable policies, and drive organiz...
2 weeks ago
Sales Director - Allegro & Billie Connect
$120K - $180K *
Ignite growth by achieving sales goals in enterprise software, driving strategic planning, and leveraging team collaboration to close deals while delivering exceptional value to clients and accurately...
3 weeks ago
Director, Growth & Customer Acquisition
$120K - $180K *
Shape the future of customer growth by leading strategic initiatives that drive net-new client acquisition, optimize conversion rates, and enhance overall funnel performance across multiple growth cha...
4 days ago
$124K - $198K *
Drive innovative healthcare solutions by shaping product strategies, enhancing customer value, and leading cross-functional teams to capitalize on market opportunities in medical services. Influence t...
Reposted 2 weeks ago
$106K - $194K *
Lead creative initiatives that elevate brand identity and visual storytelling. Collaborate with teams to produce quality marketing assets across digital and traditional channels, fostering innovation...
2 weeks ago
Vice President, Global Customer Care
$180K - $220K *
Pioneer excellence in customer care by developing global strategies that enhance service delivery and customer experience. Lead large teams, drive transformation, and align initiatives with business o...
Reposted today
$115K - $130K *
Transform user experiences by leading the UX function, unifying design across multiple products, and driving strategic growth. Collaborate cross-functionally to shape experiences that prioritize user...
2 weeks ago
$114K - $170K *
Reimagine your career by leading strategic pricing initiatives within a dynamic team. Collaborate across departments to enhance models for Businessowners Policy and Commercial Package Policy, driving...
6 days ago
What skills are needed for a Director, Customer Experience?
Top skills for a Director, Customer Experience include leadership, strategic thinking, customer service, data analytics, and communication skills.
How much does a Director, Customer Experience make on average?
While the salary can vary significantly based on the industry and location, a Director, Customer Experience can expect to earn a minimum of $100K annually.
Are there growth opportunities for a Director, Customer Experience?
Yes. After a Director, Customer Experience, one can advance to senior roles such as VP of Customer Experience, or even Chief Customer Officer.
What industries need a Director, Customer Experience?
Industries such as retail, telecommunications, healthcare, technology, and financial services often require a Director, Customer Experience.