Director, Customer Experience Jobs in Philadelphia, PA

Lead client success by managing post-sale operations, ensuring seamless communication, and driving program performance. Own the relationship from kickoff to recap, delivering results and fostering tru...

Unlock potential by leading enterprise-wide Cost of Care solutions. Drive scalability, optimize deployment, and enhance operational effectiveness across diverse markets, collaborating with stakeholder...

Unlock potential by leading cross-functional teams to shape product strategy, drive growth, and enhance customer value through data-driven insights and innovative solutions across the full product lif...

Join a dynamic team to lead customer success for SMBs, driving retention and growth. You'll coach a team, streamline onboarding, and leverage data and AI to enhance customer engagement and satisfactio...

Lead the execution of CIAM strategy by optimizing authentication intelligence and fraud detection tools. Collaborate with cross-functional teams to enhance security, reduce friction, and drive data-in...

Innovate within a dynamic architecture team, leveraging your Guidewire expertise to drive strategic initiatives, establish best practices, and align technology with business goals for transformative g...

Transform your career by leading Guidewire architecture initiatives, collaborating with senior leaders to design and deploy innovative solutions that align with business goals and drive technology mod...

Accelerate progress at our Comparison business by optimizing customer journeys and landing pages. Collaborate with cross-functional teams to drive conversion through data-driven experiments and insigh...

Shape the future of billing operations by leading a team to enhance accuracy, timeliness, and efficiency. Drive process improvements, manage complex accounts, and collaborate across functions to resol...

Lead and develop recruitment operations to enhance client engagement and project success. Collaborate across teams to translate client needs into actionable recruitment strategies, ensuring optimal de...

Lead the development and execution of innovative procurement strategies, managing the full source-to-pay process while driving cost savings and vendor performance across the organization. Collaborate...

Champion a high-performing content and audience strategy team, driving enterprise-wide initiatives that connect audience needs with scalable content solutions across multiple channels and governance f...

Unlock potential by leading programmatic media strategies, ensuring client success and operational excellence. Drive cross-team integration and mentor talent while navigating the evolving digital land...

Transform the future of field operations by leading strategic initiatives that enhance commercial effectiveness and drive measurable impact across customer-facing teams. Collaborate with cross-functio...

Transform the future of engineering leadership by driving operational strategy, enhancing collaboration, and fostering client relationships that empower mission-critical and data center projects. Lead...

Unlock potential by leading social commerce strategies across platforms like TikTok, Instagram, and YouTube. Drive revenue growth and optimize customer experiences through innovative, data-driven appr...

Lead the charge in developing a high-performing sales team focused on mid-sized public safety agencies. Drive recruitment, coaching, and team success while leveraging AI tools to enhance sales strateg...

Transform client engagement and product marketing strategies to drive global expansion. Collaborate across teams to craft compelling narratives, enhance customer journeys, and position the brand as a...

Drive delivery excellence by leading a portfolio of client engagements, ensuring financial performance and strategic growth while fostering executive relationships and guiding delivery leaders to achi...

Join a team that's redefining digital operations by leading strategic initiatives, enhancing customer experiences, and driving growth in a fast-paced environment. Shape the future of MODAL Digital whi...

Oversee strategic client management and lead a team of project managers to drive successful project delivery and expansion. Foster relationships with stakeholders, ensuring high-quality service and fi...

Empower a dynamic team to deliver exceptional client success while managing project execution, fostering relationships, and driving strategic growth initiatives across the Power Delivery Market...

Drive your career forward by leading a dynamic PMO team, overseeing complex projects in healthcare technology. Collaborate cross-functionally to ensure strategic alignment and successful execution of...

Drive enterprise growth by engaging top health system executives, transforming clinical outcomes through innovative solutions, and building strategic partnerships to expand market presence and adoptio...

Transform customer experiences by leading the multi-location product initiative, driving strategy, and developing innovative solutions that scale across the platform for diverse users, empowering them...